Alila Mayakoba | Resort in Playa del Carmen

| 8.6 (140 Reviews) |   Pet Friendly  10 Bathrooms  80 Guests
Mayakoba Resort | Alila Mayakoba

Resort in Mayakoba, Playa del Carmen

Offering two outdoor pools and a private beach area, Upscale Andaz Mayakoba is in the gated Mayakoba complex in Playa del Carmen. The resort has a spa center and sauna, and guests can enjoy a meal at one of the 4 restaurants. Free WiFi is provided throughout the property and free private parking is available on this pet friendly property. Immerse yourself in the sanctuary of our luxury rooms and suites, awash in natural light, packed with unexpected amenities and enhanced by private outdoor spaces offering stunning views of the lagoon and mangroves, the beach and sea. Slip into your plunge pool, tap into the lifestyle of our Mayakoba resort and emerge refreshed for new adventures. Every room at this resort is air conditioned and comes with a flat-screen TV with cable channels. Some units have a seating area to relax in after a busy day. Certain units include views of the sea or lake. Rooms include a private bathroom. Extras include bathrobes and slippers. The restaurant offer cover fine dinning with Casa Amate, fresh and local ingredients with relaxed environment with Cocina Milagro, and beachfront street and sea food at Sotavento and Tinta del Pulpo. Room service is also available 24 hours. This elegant resort offers a Mayan Oasis Spa with 6 massage rooms and a hydrotherapy circuit center and sauna and access to El Camaleón Golf Club and the Mayakoba Tennis Center. This resort has water sports facilities and free use of bicycles is available. You can engage in various activities, such as golfing and snorkeling. Playa del Carmen Maritime Terminal is 5.6 mi from Andaz Mayakoba, while Church of Guadalupe is 3.7 mi from the property. The nearest airport is Cancun International Airport, 25 mi from Andaz Mayakoba - a concept by Hyatt. This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment

Alila Mayakoba is located in Playa del Carmen.

This 198 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Barbecue/Outdoor Cooking, Kitchen, and several others. This is a 5 star rated property and has over 140 reviews with the average score of 8.6 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 198 Bedrooms Resort if you want to learn more about this Treehouse.com place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Alila Mayakoba in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alila Mayakoba”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Carreterra Federal Chetumal-Puerto Juarez KM 298, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Bar
  • Special diet meals (on request)
  • Kids' meals
  • Wine/Champagne
  • Restaurant
  • Breakfast in the room
Parking
  • Parking on site
  • Private Parking
  • Free parking
  • Accessible parking
  • Parking
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Raised toilet
  • Lowered sink
Activities
  • Hand massage
  • Locker rooms
  • Couples' massage
  • Happy hour
  • Bike tours
  • Archery
  • Windsurfing
  • Manicure
  • Head massage
  • Private beach area
  • Back massage
  • Sauna
  • Spa
  • Massage
  • Neck massage
  • Snorkeling
  • Diving
  • Body scrub
  • Water sports facilities on site
  • Live sports events (broadcast)
  • Fitness classes
  • Facial treatments
  • Foot massage
  • Walking tours
  • Kids' club
  • Fitness
  • Tour or class about local culture
  • Spa facilities
  • Canoeing
  • Live music/Performance
  • Makeup services
  • Pedicure
  • Beauty services
  • Hair treatments
  • Fitness center
  • Haircut
  • Beachfront
  • Body treatments
  • Beach
  • Yoga classes
  • Cycling
  • Fishing
  • Spa lounge/Relaxation area
  • Golf course (within 2 miles)
  • Waxing services
  • Steam room
  • Personal trainer
  • Spa/Wellness packages
  • Full-body massage
  • Cooking class
  • Tennis court
  • Body wrap
General
  • Smoke-free property
  • Designated smoking area
  • Family rooms
  • Pet friendly
  • Non-smoking rooms
  • Air conditioning
  • Facilities for disabled guests
  • Chapel/Shrine
  • Wifi in all areas
Guest Services
  • Concierge
  • Daily housekeeping
  • Ironing service
  • Pet bowls
  • Shuttle service
  • Valet parking
  • Meeting/Banquet facilities
  • Room service
  • Airport shuttle (additional charge)
  • 24-hour front desk
  • Laundry
  • Baggage storage
  • Car rental
  • Shuttle service (additional charge)
  • Private check-in/out
  • Fax/Photocopying
  • Dry cleaning
  • Airport shuttle
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Garden
  • Outdoor pool (year-round)
  • Outdoor fireplace
  • Outdoor furniture
  • Outdoor pool
  • BBQ facilities
  • Sun deck
  • Terrace
Security/Safety
  • Key card access
  • 24-hour security
  • Fire extinguishers
  • Smoke alarms
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Pool with view
  • Beach umbrellas
  • Beach chairs/Loungers
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Reviews

Value for money:
7.77
Location:
9.31
Staff:
9.2
Facilities:
9.19
Comfort:
9.33
Cleanliness:
9.41
Ernesto
Feb 25, 2025 08:00:00 AM
Review Score:   8
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Private location and clean rooms. Staff very friendly.
Negative: Breakfast restaurant was kind of small for the amount of people. Buffet options was limited. I went there so I can play golf with my friends but the hotel price seems too high for me.
Summary: Great location, clean rooms and friendly staff. What else you need?
See All Reviews

Room Arrangement

Room Info Facilities
King Room
Room Type: Triple
Room Size: 50 m2
1 King bed(s) Bed
King Room

Food & Drink

Minibar

Bathroom

Private bathroom, Toilet, Free toiletries, Shower, Hairdryer

General

Ironing facilities, Laptop safe, Air conditioning, Privacy curtain, Safe

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Video

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs

View

Garden view

Kitchen

Coffee machine

Room Amenities

Adapter

Exclusive services

Free gym access, Concierge services
Double Room with Two Double Beds
Room Type: Quad
Room Size: 50 m2
2 Full bed(s) Bed
Double Room with Two Double Beds

Food & Drink

Minibar

Bathroom

Private bathroom, Toilet, Free toiletries, Shower, Hairdryer

General

Ironing facilities, Laptop safe, Air conditioning, Privacy curtain, Safe

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Video

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs

View

Garden view

Kitchen

Coffee machine

Room Amenities

Adapter

Exclusive services

Free gym access, Concierge services
King Room with Lagoon View
Room Type: Triple
Room Size: 50 m2
1 King bed(s) Bed
King Room with Lagoon View

Food & Drink

Minibar

Bathroom

Private bathroom, Toilet, Free toiletries, Shower, Hairdryer

General

Ironing facilities, Laptop safe, Air conditioning, Privacy curtain, Safe

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Video

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

View

View, Lake view

Bedroom

Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Room Amenities

Adapter

Exclusive services

Free gym access, Concierge services
Double Room with Two Double Beds and Lagoon View
Room Type: Quad
Room Size: 50 m2
2 Full bed(s) Bed
Double Room with Two Double Beds and Lagoon View

Food & Drink

Minibar

Bathroom

Private bathroom, Toilet, Free toiletries, Shower, Hairdryer

General

Ironing facilities, Laptop safe, Air conditioning, Privacy curtain, Safe

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Video

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

View

View, Lake view

Bedroom

Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Room Amenities

Adapter

Exclusive services

Free gym access, Concierge services
King Room
Room Type: Triple
Room Size: 50 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Private bathroom, Toilet, Free toiletries, Shower, Hairdryer

General

Ironing facilities, Laptop safe, Air conditioning, Privacy curtain, Safe

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Video

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs

View

Garden view

Kitchen

Coffee machine

Room Amenities

Adapter

Exclusive services

Free gym access, Concierge services
Double Room with Two Double Beds
Room Type: Quad
Room Size: 50 m2
2 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Private bathroom, Toilet, Free toiletries, Shower, Hairdryer

General

Ironing facilities, Laptop safe, Air conditioning, Privacy curtain, Safe

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Video

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs

View

Garden view

Kitchen

Coffee machine

Room Amenities

Adapter

Exclusive services

Free gym access, Concierge services
Suite with Plunge Pool - Lagoon Area
Room Type: Suite
Room Size: 100 m2
1 King bed(s) Bed
Suite with Plunge Pool - Lagoon Area

Food & Drink

Minibar

Bathroom

Private bathroom, Toilet, Free toiletries, Shower, Hairdryer

General

Ironing facilities, Laptop safe, Air conditioning, Privacy curtain, Safe

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Video

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Pool and Spa

Plunge Pool

Room Amenities

Adapter

Exclusive services

Free gym access, Concierge services
Suite with Plunge Pool - Beach Area
Room Type: Suite
Room Size: 100 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Private bathroom, Toilet, Free toiletries, Shower, Hairdryer

General

Ironing facilities, Laptop safe, Air conditioning, Privacy curtain, Safe

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Video

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Pool and Spa

Plunge Pool

Room Amenities

Adapter

Exclusive services

Free gym access, Concierge services
Ocean View Studio with Plunge Pool
Room Type: Triple
Room Size: 76 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Private bathroom, Toilet, Free toiletries, Shower, Hairdryer

General

Ironing facilities, Laptop safe, Air conditioning, Privacy curtain, Safe

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Video

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

View

Sea view, View

Bedroom

Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Pool and Spa

Plunge Pool

Room Amenities

Adapter

Exclusive services

Free gym access, Concierge services
King Room with Plunge Pool - Beach Front
Room Type: Triple
Room Size: 50 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Private bathroom, Toilet, Free toiletries, Shower, Hairdryer

General

Ironing facilities, Laptop safe, Air conditioning, Privacy curtain, Safe

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Video

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

View

Sea view, View

Bedroom

Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Pool and Spa

Plunge Pool

Room Amenities

Adapter

Exclusive services

Free gym access, Concierge services
Harmony Suite with Plunge Pool - Mobility Accessible
Room Type: Suite

Food & Drink

Minibar

Bathroom

Toilet, Hairdryer, Free toiletries, Shower

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Video

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Room Amenities

Adapter
Sanctuary Suite with Lagoon View
Room Type: Suite

Food & Drink

Minibar

Bathroom

Toilet, Hairdryer, Free toiletries, Shower

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Video

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Room Amenities

Adapter
King Room with Plunge Pool and Lagoon View
Room Type: Double
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Toilet, Hairdryer, Free toiletries, Shower

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Video

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Room Amenities

Adapter
King Room with Ocean View
Room Type: Double
Room Size: 50 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Toilet, Hairdryer, Free toiletries, Shower

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Video

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs

View

Sea view

Kitchen

Coffee machine

Room Amenities

Adapter
Double Room with Two Double Beds and Ocean View
Room Type: Quad
Room Size: 50 m2
2 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Toilet, Hairdryer, Free toiletries, Shower

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Video

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs

View

Sea view

Kitchen

Coffee machine

Room Amenities

Adapter
Harmony Suite with Beach Area
Room Type: Suite

Food & Drink

Minibar

Bathroom

Toilet, Hairdryer, Free toiletries, Shower

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Video

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Room Amenities

Adapter
Serenity Suite with Plunge Pool and Ocean View
Room Type: Suite
Room Size: 103 m2

Food & Drink

Minibar

Bathroom

Toilet, Hairdryer, Free toiletries, Shower

General

Ironing facilities, Laptop safe, Air conditioning, Safe

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Video

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Pool and Spa

Plunge Pool

Room Amenities

Adapter

FAQ's

Is this Alila Mayakoba pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alila Mayakoba?

Check-in time for Alila Mayakoba starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alila Mayakoba have a swimming pool?

Yes, this Alila Mayakoba has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alila Mayakoba?

Best-rates for the Alila Mayakoba starts from $1,191 per night with includes Oceanfront, Wellness Facilities, Spa, Bar, Entertainment, View, Barbecue/Outdoor Cooking, Kitchen, Air Conditioner, Pet Friendly, Guest Services, Breakfast, Child Friendly, Balcony/Terrace, Laundry, Parking, Designated Smoking Area, Wheelchair Accessible, Security/Safety, Business Services, Pool, Private Beach, Ocean View, Accessibility, Transportation/Shuttle, Sports/Activities, Fireplace/Heating, Restaurant, Toiletries, Internet With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Alila Mayakoba a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alila Mayakoba wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alila Mayakoba is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alila Mayakoba?

Based on the information reported by the owner or manager, the Alila Mayakoba indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alila Mayakoba?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alila Mayakoba are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $1,191
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