Alilo by Muuk | Hotel in Tepoztlán

7.8 (53 Reviews) |   Pet Friendly  4 Bathrooms  11 Guests
Tepoztlan Hotel | Alilo by Muuk

Hotel in Tepoztlan, Tepoztlán

Comfortable Accommodations

Alilo by Muuk in Tepoztlán offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a coffee machine, free toiletries, TV, and views of the pool or mountains.

Exceptional Facilities

Guests enjoy spa facilities, a year-round outdoor swimming pool, terrace, and garden. Additional amenities include a fitness room, hot tub, yoga classes, and free WiFi in public areas.

Dining Experience

The family-friendly restaurant serves Mexican, pizza, and seafood cuisines for lunch. Vegetarian options are available, and the ambiance is both romantic and welcoming.

Convenient Location

Located 53 mi from Benito Juarez International Airport, Alilo by Muuk provides free on-site private parking and a paid airport shuttle service. Highly rated for room cleanliness, staff support, and comfort.

Alilo by Muuk is located in Tepoztlán.

This 17 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pet Friendly, and several others. This is a good star rated property and has over 53 reviews with the average score of 7.8 . Coming to Tepoztlán and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 17 Bedrooms Hotel if you want to learn more about this TreehouseRentals.com place in Tepoztlán. These details are authentic, as they are provided by our partner, booking.com.

This Alilo by Muuk in Tepoztlán is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Alilo by Muuk”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Km 15, Carr Cuernavaca-Tepoztlán, Tepoztlán, 62300, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
Pet FriendlyPet Friendly
PoolPool
Designated Smoking AreaDesignated Smoking Area
ViewView
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
SpaSpa
FireplaceFireplace
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet

Facility Overview

BreakfastBreakfast
  • Wine/ChampagneWine/Champagne
  • Breakfast in the roomBreakfast in the room
  • RestaurantRestaurant
  • Coffee house on siteCoffee house on site
  • FruitFruit
  • BarBar
ParkingParking
  • ParkingParking
  • Parking on siteParking on site
  • Parking garageParking garage
  • Private ParkingPrivate Parking
  • Free parkingFree parking
ActivitiesActivities
  • Fitness centerFitness center
  • Spa/Wellness packagesSpa/Wellness packages
  • Foot massageFoot massage
  • Yoga classesYoga classes
  • Tennis courtTennis court
  • Couples' massageCouples' massage
  • Full-body massageFull-body massage
  • FitnessFitness
  • Spa facilitiesSpa facilities
  • Public BathPublic Bath
  • MassageMassage
  • Themed dinnersThemed dinners
  • Ping-pongPing-pong
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
  • Neck massageNeck massage
  • Back massageBack massage
  • Spa and wellness centerSpa and wellness center
EntertainmentEntertainment
  • Board games/PuzzlesBoard games/Puzzles
GeneralGeneral
  • Non-smoking roomsNon-smoking rooms
  • SafeSafe
  • Designated smoking areaDesignated smoking area
  • Air conditioningAir conditioning
  • Family roomsFamily rooms
  • Pet friendlyPet friendly
  • Chapel/ShrineChapel/Shrine
Guest ServicesGuest Services
  • Airport shuttleAirport shuttle
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Business centerBusiness center
  • Daily housekeepingDaily housekeeping
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Baggage storageBaggage storage
  • Room serviceRoom service
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
OutdoorsOutdoors
  • GardenGarden
  • Outdoor furnitureOutdoor furniture
  • Picnic areaPicnic area
  • Outdoor pool (year-round)Outdoor pool (year-round)
  • TerraceTerrace
  • Outdoor fireplaceOutdoor fireplace
  • Outdoor poolOutdoor pool
Security/SafetySecurity/Safety
  • Security alarmSecurity alarm
  • CCTV in common areasCCTV in common areas
  • Key accessKey access
  • 24-hour security24-hour security
  • CCTV outside propertyCCTV outside property
  • Fire extinguishersFire extinguishers
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • First aid kits availableFirst aid kits available
  • Cashless payment availableCashless payment available
  • Physical distancing rules followedPhysical distancing rules followed
SpaSpa
  • Swimming poolSwimming pool
  • Heated poolHeated pool
  • Beach umbrellasBeach umbrellas
Transportation/ShuttleTransportation/Shuttle
  • Airport drop-offAirport drop-off
  • Airport pickupAirport pickup

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation Policy
Cancellation Policy
Free cancellation
Payment Policy
Payment Policy
Credit card required
Pet Policy
Pet Policy
Pets are allowed and charges may apply.
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.42
Location:
7.94
Staff:
8.59
Facilities:
8.58
Comfort:
8.93
Cleanliness:
8.87
Jagoda
Mar 2, 2026 08:00:00 AM
Review Score:   10
Poland
Reviewer Type: Couple
Travel Purpose: leisure
Positive: We really liked our room, beautiful, spacious, clean and pretty. And the crew working there- amazing, very helpful and nice !
Negative: I don’t think there’s anything I can name that I didn’t like about it.
Summary: Beautiful hotel with amazing crew
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Room Arrangement

Room InfoFacilities
Standard Suite
Room Type: Suite
Room Size: 24 m2
1 King bed(s) Bed
Standard Suite

General

Safety deposit box, Air conditioning

Media & Technology

TV, Telephone, Flat-screen TV

Bathroom

Private bathroom, Free toiletries, Toilet, Conditioner, Toilet paper, Body soap, Towels, Shampoo

View

Pool view

Kitchen

Coffee machine

Bedroom

Linens

Food & Drink

Bottle of water

Room amenities

Non-feather pillow, Socket near the bed
Presidential Suite
Room Type: Suite
Room Size: 30 m2
2 Queen bed(s) Bed
Presidential Suite

General

Safety deposit box, Air conditioning

Media & Technology

TV, Telephone, Flat-screen TV

Bathroom

Private bathroom, Free toiletries, Toilet, Conditioner, Hairdryer, Toilet paper, Body soap, Towels, Shampoo

Kitchen

Coffee machine

Bedroom

Linens

Food & Drink

Bottle of water

Room amenities

Non-feather pillow, Socket near the bed
Standard Double Room
Room Type: Double
Room Size: 12 m2
1 Full bed(s) Bed
Standard Double Room

General

Safety deposit box, Air conditioning

Media & Technology

TV, Telephone, Flat-screen TV

Bathroom

Private bathroom, Free toiletries, Toilet, Conditioner, Toilet paper, Body soap, Towels, Shampoo

Kitchen

Coffee machine

Bedroom

Linens

Accessibility

Entire unit located on ground floor, Entire unit wheelchair accessible

Food & Drink

Bottle of water

Room amenities

Non-feather pillow, Socket near the bed
Deluxe Suite with Spa Bath
Room Type: Suite
Room Size: 30 m2
1 King bed(s) Bed
Deluxe Suite with Spa Bath

Food & Drink

Minibar, Bottle of water

Bathroom

Private bathroom, Free toiletries, Toilet, Shower, Conditioner, Bath, Bath or shower, Spa tub, Hairdryer, Toilet paper, Body soap, Towels, Shampoo

General

Tile/marble floor, Safety deposit box, Air conditioning

Media & Technology

TV, Telephone, Flat-screen TV

Activities

Hot tub

Outdoors

Terrace, Balcony

Living Area

Sofa

View

Landmark view, Mountain view, View

Kitchen

Coffee machine

Bedroom

Linens

Entertainment & Family Services

Books, DVDs, or music for children

Room amenities

Non-feather pillow, Socket near the bed

FAQ's

Is this Alilo by Muuk pet-friendly for guests? 

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alilo by Muuk? 

Check-in time for Alilo by Muuk starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alilo by Muuk have a swimming pool? 

Yes, this Alilo by Muuk has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alilo by Muuk? 

Best-rates for the Alilo by Muuk starts from $339 per night with includes Air Conditioner, Parking, Pet Friendly, Pool, Designated Smoking Area, View, Ocean View, Balcony/Terrace, Oceanfront, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Spa, Fireplace, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Internet With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Alilo by Muuk a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alilo by Muuk wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Alilo by Muuk has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alilo by Muuk? 

Based on the information reported by the owner or manager, the Alilo by Muuk indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alilo by Muuk? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Alilo by Muuk are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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