Best Western Nairobi Upper Hill | Hotel in Nairobi

| 8.7 (486 Reviews) |  4 Bathrooms  11 Guests
Nairobi Hotel | Best Western Nairobi Upper Hill

Hotel in Nairobi

Featuring free WiFi, an outdoor pool, a fitness center and a garden, Best Western Nairobi Upper Hill is set in Nairobi’s Upperhill district, within a 5-minute walk of Upperhill Medical Center. All guest rooms at the accommodations have a seating area while some have a garden view. All units are fitted witha desk, a flat screen TV with satellite channels, telephone and electric kettle. All rooms in the property have a private bathroom that come with free toiletries and a shower. Best Western Nairobi Upper Hill features an onsite restaurant that serves a variety of European dishes. Guests can also enjoy a continental or full English/Irish breakfast. The property also has a 24-hour front desk and secured parking for its guests also a sun terrace. The nearest airport Jomo Kenyatta International Airport is within 26 minutes of the property. The accommodations offers airport shuttle services.

Best Western Nairobi Upper Hill is located in Nairobi.

This 84 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Designated Smoking Area, Accessibility, and several others. This is a 3 star rated property and has over 486 reviews with the average score of 8.7 . Coming to Nairobi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 84 Bedrooms Hotel if you want to learn more about this Treehouse.com place in Nairobi. These details are authentic, as they are provided by our partner, booking.com.

This Best Western Nairobi Upper Hill in Nairobi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Best Western Nairobi Upper Hill”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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2nd Ngong Avenue, Nairobi, Kenya

Amenities

Parking
Designated Smoking Area
View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Restaurant
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Restaurant
Parking
  • Accessible parking
  • Free parking
  • Parking on site
  • Parking
  • Private Parking
Activities
  • Fitness center
  • Fitness
General
  • Smoke-free property
  • Designated smoking area
  • Safe
  • Family rooms
  • Elevator
  • Wifi in all areas
  • Non-smoking rooms
Guest Services
  • Babysitting/Child services
  • Baggage storage
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Fax/Photocopying
  • Business center
  • Ironing service
  • Room service
  • Daily housekeeping
  • Express check-in/out
  • Meeting/Banquet facilities
  • Currency exchange
  • 24-hour front desk
  • Suit press
  • Laundry
  • Dry cleaning
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Garden
  • Outdoor furniture
Security/Safety
  • Key card access
  • Smoke alarms
  • Security alarm
  • Fire extinguishers
  • 24-hour security
  • CCTV in common areas
  • CCTV outside property
  • Key access
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Access to healthcare professionals
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Cashless payment available
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
The swimming pool is located at fairview hotel within 1 minutes’ walk from town lodge upperhill accessible through an interconnecting gate.

Reviews

Value for money:
8.52
Location:
8.69
Staff:
9.44
Facilities:
8.48
Comfort:
8.78
Cleanliness:
9.06
Victor
Sep 29, 2025 07:00:00 AM
Review Score:   8
France
Reviewer Type: Extended Group
Travel Purpose: business
Positive: Comfort, cleanliess and value for money
Negative: NA
Summary: NIce staff, clean and great value for money
See All Reviews

Room Arrangement

Room Info Facilities
Standard King Room
Room Type: Double
Room Size: 21 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Bidet, Conditioner, Toilet, Private bathroom, Hairdryer, Towels, Shampoo, Toilet paper, Body soap, Free toiletries

General

Private entrance, Key card access, Laptop safe, Safe, Trash cans, Hardwood or parquet floors, Carpeted, Ironing facilities, Fan, Iron, Key access

Media & Technology

Telephone, Flat-screen TV, Satellite channels, TV, Cable channels

Living Area

Sofa, Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Free gym access
Cozy Single Room
Room Type: Single
Room Size: 19 m2
1 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Conditioner, Toilet, Private bathroom, Hairdryer, Towels, Shampoo, Toilet paper, Body soap, Free toiletries

General

Private entrance, Key card access, Laptop safe, Safe, Trash cans, Hardwood or parquet floors, Ironing facilities, Fan, Iron, Key access

Media & Technology

Telephone, Flat-screen TV, Satellite channels, TV, Cable channels

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Accessibility

Upper floors accessible by stairs only, Upper floors accessible by elevator, Entire unit located on ground floor, Accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Free gym access
Superior Twin Room
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Conditioner, Toilet, Private bathroom, Hairdryer, Towels, Shampoo, Toilet paper, Body soap, Free toiletries

General

Private entrance, Key card access, Laptop safe, Safe, Trash cans, Hardwood or parquet floors, Ironing facilities, Fan, Iron, Key access

Media & Technology

Telephone, Flat-screen TV, Satellite channels, TV, Cable channels

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Free gym access
Superior King Room
Room Type: Double
Room Size: 19 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Safe, Trash cans, Fan

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet

Bathroom

Toilet paper

Room Amenities

Socket near the bed
Family Room with King Bed and Bunk Bed - Connecting Room
Room Type: Family
Room Size: 23 m2
1 King bed(s) Bed
1 Bunk bed Bed

Food & Drink

Tea/Coffee maker

General

Interconnecting room(s) available, Safe, Trash cans, Carpeted, Fan

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet

Bathroom

Toilet paper

Room Amenities

Socket near the bed

FAQ's

Is this Nairobi hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Nairobi hotel?

Check-in time for Nairobi hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Nairobi hotel have a swimming pool?

No, this Nairobi hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Nairobi hotel?

Best-rates for the Nairobi hotel starts from $145 per night with includes Breakfast, Parking, View, Transportation/Shuttle, Business Services, Wellness Facilities, Restaurant, Guest Services, Balcony/Terrace, Internet, Laundry, Designated Smoking Area, Accessibility, Security/Safety, Child Friendly With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Nairobi hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Nairobi hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Nairobi hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Nairobi hotel?

Based on the information reported by the owner or manager, the Nairobi hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Nairobi hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Nairobi hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $145
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