Kisumu County Rentals Kenya Kisumu County

Ciala Resort Best Hotel in Kisumu Kenya | Resort in Kisumu

| 9.2 (31 Reviews) |  1 Bathroom
Kisumu County Resort | Ciala Resort Best Hotel in Kisumu Kenya

Resort in Kisumu County, Kisumu

Riverwalk resort with 2 restaurants and free breakfast
This resort features 2 restaurants, an outdoor pool, and 2 bars/lounges. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Change of bedsheets is available on request.
Ciala Resort Best Hotel in Kisumu Kenya offers 58 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets.


Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Daraja Mbili, Kisumu, Kenya

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Rainfall showerhead
  • Hair dryer
  • Shower
  • Bathrobes
  • Towels
  • Free toiletries
  • Toilet paper
  • Shampoo
  • Soap
Bedroom
  • Blackout drapes/curtains
  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Slippers
  • Desk
  • Desk chair
  • Mobile key entry
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Iron/ironing board
  • Safe
  • Turndown service
  • Electrical adapters/chargers
Breakfast
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in common area(s)
  • 2 bars/lounges
  • Free daily reception
  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Champagne service
  • Free bottled water
  • Electric kettle
Parking
  • Wheelchair-accessible parking and van parking available
  • Free secured self parking on site
  • Beach shuttle (surcharge)
Accessibility
  • Wheelchair-accessible pool
  • This property does not have elevators
  • Wheelchair-accessible restaurant
  • Tile flooring in room
  • Front entrance ramp
  • Visual alarms in hallways
  • Wheelchair-accessible lounge
  • 15 on-site accessible parking spaces
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible van parking
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible spa
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Area rugs in room
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • Wheelchair-accessible path of travel
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible concierge desk
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
Activities
  • Zoo
  • Casino
  • Hiking/biking trails
  • Mountain biking
  • Horse riding/rentals
  • Outdoor pool
  • Private picnics
  • Spa services
  • Playground
  • Ecotours
  • Bicycle rentals
Entertainment
  • Hulu
  • 55-inch Smart TV
  • Premium channels
  • Satellite channels
  • Netflix
  • Streaming services
General
  • Conference center (8611 square feet of space)
  • Coworking space
  • 24-hour business center
  • Meeting rooms - 10
  • Water dispenser
  • Front-desk safe
  • Lockers available
  • Gift shop/newsstand
  • Swahili
  • English
  • Couples dining
  • Romance packages available
  • TV in lobby
  • Designated smoking areas
Guest Services
  • Children's toys
  • Laundry facilities
  • Outdoor pool
  • Highchair
  • Free cribs/infant beds
  • Children's games
  • Playground
  • Rollaway/extra beds (surcharge)
  • Wedding services
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Dry cleaning service
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Turndown service
  • Porter/bellhop
  • Tour/ticket assistance
  • Daily housekeeping
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Outdoors
  • Terrace
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Garden
  • Picnic area
  • Balcony
Spa
  • Manicures and pedicures
  • Aromatherapy
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Massage - deep-tissue
  • Facials
  • 2 treatment rooms
  • Massage - Swedish
  • Massage - hot stone

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime contactless check-in available
Check-out
Check-out before 10:00 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for kes 4000.0 per night. free cribs (infant beds)!
Payment Policy
Rollaway bed fee: kes 4000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

David
Aug 22, 2025 12:03:02 AM
Review Score:   8
Summary: Beautiful resort, good food, good service. The only problems we had were at check-in and in communications. They couldn't find our reservation, at first, and then they wanted to charge an extra 8000ks per day for our daughter, even though the reservation stated 2 adults and one child. We did end up paying 4000ks per day for an extra bed. Also, the pool closed at 6pm,but someone told us it was okay to swim, then another man told us we couldn't. At dinner, they gave us soft drinks as part of the half board, the first night, then tried to charge us the next night. Communications not always great.
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Room Arrangement

Room Info Facilities
Superior Single Room
Room Size: 344 square feet m2
1 King Bed
2 Twin Beds
Superior Single Room

General

Square meters - 32, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Hill view, Square feet - 344, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Family Cabin
Room Size: m2
3 King Beds
Family Cabin

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Hill view, Yard, Separate sitting area, Number of bathrooms - 4, Bed count maximum 3, Wheelchair accessible, Extra bed count 1, Separate dining area, Bed count minimum 3
Deluxe Room
Room Size: 431 square feet m2
1 King Bed
2 Twin Beds
Deluxe Room

General

Number of living rooms 0, Minibar, Number of bedrooms - 0, Ping - 12, Wheelchair accessible, Extra bed count 1, Square feet - 431, Number of bathrooms - 1, Square meters - 40, Private bathroom, Hill view, Bed count minimum 1, Bed count maximum 2
Honeymoon Room
Room Size: 431 square feet m2
1 King Bed
Honeymoon Room

General

Number of living rooms 0, Partially open bathroom, Number of bedrooms - 0, Outdoor shower, Ping - 12, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 2, Square feet - 431, Square meters - 40, Hill view, Bed count minimum 1, Bed count maximum 1
Executive Room
Room Size: 753 square feet m2
1 King Bed
Executive Room

General

Square feet - 753, Minibar, Number of bedrooms - 1, Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Ping - 21, Private bathroom, Hill view, Square meters - 70, Separate sitting area, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Kisumu County resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Kisumu County resort have a swimming pool?

Yes, this Kisumu County resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kisumu County resort?

Best-rates for the Kisumu County resort starts from $132 per night with includes Child Friendly, Laundry, Accessibility, Transportation/Shuttle, Restaurant, Bar, Internet, Air Conditioner, Pool, Business Services, Sports/Activities, Spa, Breakfast, Kitchen, Ocean View, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Parking, Designated Smoking Area, View, Toiletries, Guest Services, Entertainment With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Kisumu County resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kisumu County resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kisumu County resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kisumu County resort?

Based on the information reported by the owner or manager, the Kisumu County resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kisumu County resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kisumu County resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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