Cloud Hotel & Suites | Hotel in Nairobi

| 6.9 (525 Reviews) |  3 Bathrooms  7 Guests
Parklands Hotel | Cloud Hotel & Suites

Hotel in Parklands, Nairobi

Located 0.6 mi from the City Park and 3.7 mi from Nairobi central, Cloud Hotel & Suites offers an outdoor pool, rooftop restaurant and 24-hour front desk. Free WiFi and parking is available. The elegant and African-inspired rooms and suites will provide you with a flat-screen TV, air conditioning, a work desk and iPod docking station. The more spacious suites also offer a seating area with sofa. The private bathrooms are fitted with a hairdryer and free toiletries. Breakfast is served at the roof top restaurant by the pool, overlooking the city. Other facilities offered include a games room, a nightclub, a casino, a tour desk, and meeting facilities. Located within a shopping mall, guests also have easy access to banks, foreign exchange bureaus and supermarkets. The Karura Forest is a 10-minute drive from Cloud Hotel & Suites and Jomo Kenyatta International Airport can be reached within 30 minutes by car. The property provides airport shuttle services upon request.

Cloud Hotel & Suites is located in Nairobi.

This 28 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, TV, Balcony/Terrace, and several others. This is a 4 star rated property and has over 525 reviews with the average score of 6.9 . Coming to Nairobi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 28 Bedrooms Hotel if you want to learn more about this Treehouse.com place in Nairobi. These details are authentic, as they are provided by our partner, booking.com.

This Cloud Hotel & Suites in Nairobi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Cloud Hotel & Suites”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
Diamond Plaza, Parklands, Nairobi, 00100, Kenya

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Wine/Champagne
  • Coffee house on site
  • Kids' meals
  • Snack bar
  • Bar
  • Special diet meals (on request)
  • Breakfast in the room
  • Kid-friendly buffet
Parking
  • Parking on site
  • Parking
  • Private Parking
Accessibility
  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Spa/Wellness packages
  • Happy hour
  • Fitness center
  • Hairstyling
  • Indoor pool (year-round)
  • Movie nights
  • Body treatments
  • Golf course (within 2 miles)
  • Hot tub/Jacuzzi
  • Fitness
  • Haircut
  • Yoga classes
  • Fitness classes
  • Spa facilities
  • Spa
  • Personal trainer
  • Temporary art galleries
  • Sauna
  • Indoor pool
  • Casino
  • Locker rooms
  • Beauty services
  • Steam room
  • Nightclub/DJ
  • Spa lounge/Relaxation area
Entertainment
  • Outdoor play equipment for kids
  • Baby safety gates
General
  • Heating
  • Convenience store on site
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Designated smoking area
  • Elevator
  • Family rooms
  • Safe
  • Wifi in all areas
  • Soundproof rooms
Guest Services
  • Shared lounge/TV area
  • ATM on site
  • Airport shuttle (additional charge)
  • Ironing service
  • Meeting/Banquet facilities
  • Dry cleaning
  • Suit press
  • Airport shuttle
  • 24-hour front desk
  • Express check-in/out
  • Concierge
  • Lockers
  • Shuttle service
  • Private check-in/out
  • Room service
  • Packed lunches
  • Baggage storage
  • Car rental
  • Tour desk
  • Shuttle service (additional charge)
  • Hair/Beauty salon
  • Currency exchange
  • Daily housekeeping
  • Fax/Photocopying
  • Business center
  • Laundry
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • BBQ facilities
  • Sun deck
Security/Safety
  • Key card access
  • 24-hour security
  • Key access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Heated pool
  • Pool cover
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Public transit tickets
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.5
Location:
7.6
Staff:
7.98
Facilities:
7.34
Comfort:
7.65
Cleanliness:
7.67
Matsela
Dec 3, 2025 08:00:00 AM
Review Score:   6
Lesotho
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Twin/Double
Room Size: 22 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
Standard Double Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Suit press, Iron, Tile/Marble floor, Soundproof, Fire extinguisher, Smoke Alarm, Safe, Trash cans

Media & Technology

Satellite channels, Telephone, iPod dock, Radio, TV, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Dryer, Refrigerator, Electric kettle

Living Area

Sofa, Sitting area, Desk

View

Inner courtyard view, Garden view, View, City view

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Activities

Sauna

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor, Emergency cord in bathroom, Entire unit wheelchair accessible

Room Amenities

Feather pillow, Clothes rack, Socket near the bed, Adapter

Pool and Spa

Rooftop pool, Heated pool, Pool towels

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Executive Room
Room Type: Suite
Room Size: 24 m2
1 Queen bed(s) Bed
Executive Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Suit press, Iron, Tile/Marble floor, Soundproof, Fire extinguisher, Smoke Alarm, Safe, Trash cans

Media & Technology

Satellite channels, Telephone, iPod dock, Radio, TV, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Dryer, Refrigerator, Electric kettle

Living Area

Sofa, Sitting area, Desk

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Activities

Sauna

View

Garden view

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor, Emergency cord in bathroom, Entire unit wheelchair accessible

Room Amenities

Feather pillow, Clothes rack, Socket near the bed, Adapter

Pool and Spa

Rooftop pool, Heated pool, Pool towels

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Master Suite
Room Type: Suite
Room Size: 28 m2
1 Queen bed(s) Bed
Master Suite

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Heating, Key card access, Air conditioning, Suit press, Iron, Tile/Marble floor, Soundproof, Fire extinguisher, Smoke Alarm, Safe, Trash cans

Media & Technology

Satellite channels, Telephone, iPod dock, Radio, TV, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Dryer, Refrigerator, Electric kettle

Living Area

Sofa, Sitting area, Desk

View

Inner courtyard view, City view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Activities

Sauna

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor, Emergency cord in bathroom, Entire unit wheelchair accessible

Room Amenities

Feather pillow, Clothes rack, Socket near the bed, Adapter

Pool and Spa

Rooftop pool, Heated pool, Pool towels

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Cloud Hotel & Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cloud Hotel & Suites?

Check-in time for Cloud Hotel & Suites starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cloud Hotel & Suites have a swimming pool?

Yes, this Cloud Hotel & Suites has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cloud Hotel & Suites?

Best-rates for the Cloud Hotel & Suites starts from $76 per night with includes Fireplace/Heating, Restaurant, Breakfast, Air Conditioner, TV, Balcony/Terrace, Accessibility, Security/Safety, Guest Services, Child Friendly, Hot Tub, Designated Smoking Area, Wheelchair Accessible, Business Services, Toiletries, Entertainment, Barbecue/Outdoor Cooking, Laundry, Pool, Private Pool, Wellness Facilities, Bar, Internet, Parking, Transportation/Shuttle, Sports/Activities, Spa With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Cloud Hotel & Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cloud Hotel & Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cloud Hotel & Suites is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cloud Hotel & Suites?

Based on the information reported by the owner or manager, the Cloud Hotel & Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cloud Hotel & Suites?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cloud Hotel & Suites are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $76
You will be redirected to  
Hot Deal - It has been viewed 117 times today
Not the right fit? Check out our other properties in Parklands
10.0 (1 Review)
Apartment
  • Parking
  • Security/Safety
  • Child Friendly
9.7 (3 Reviews)
Apartment
  • Parking
  • Pet Friendly
  • Security/Safety
|
8.6 (18 Reviews)
Apartment
  • Parking
  • Transportation/Shuttle
  • Security/Safety