Chetumal Rentals Mexico Quintana Roo Chetumal

Cristalino Lagoon Front Hotel, Restaurant & Spa | Hotel in Bacalar

| 9.1 (219 Reviews) |  4 Bathrooms  8 Guests
Chetumal Hotel | Cristalino Lagoon Front Hotel, Restaurant & Spa

Hotel in Chetumal, Bacalar

Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. With free WiFi, this 5-star hotel offers room service and a concierge service. There is free private parking and the property has paid airport shuttle service. The hotel will provide guests with air-conditioned rooms offering a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Cristalino Lagoon Front Hotel, Restaurant & Spa provides some accommodations with pool views, and rooms are equipped with a balcony. Chetumal International Airport is 21 miles from the property.

Cristalino Lagoon Front Hotel, Restaurant & Spa is located in Bacalar.

This 19 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Entertainment, Breakfast, and several others. This is a 5 star rated property and has over 219 reviews with the average score of 9.1 . Coming to Bacalar and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 19 Bedrooms Hotel if you want to learn more about this Treehouse.com place in Bacalar. These details are authentic, as they are provided by our partner, booking.com.

This Cristalino Lagoon Front Hotel, Restaurant & Spa in Bacalar is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Cristalino Lagoon Front Hotel, Restaurant & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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511 Costera, Bacalar, 77933, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Breakfast in the room
  • Bar
  • Special diet meals (on request)
  • Snack bar
  • Restaurant
Parking
  • Free parking
  • Parking
  • Private Parking
  • Accessible parking
  • Parking on site
Activities
  • Steam room
  • Sauna
General
  • Air conditioning
  • Adults only
  • Smoke-free property
  • Non-smoking rooms
  • Wifi in all areas
  • Safe
Guest Services
  • Meeting/Banquet facilities
  • Tour desk
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Shuttle service
  • Express check-in/out
  • Fax/Photocopying
  • Concierge
  • Suit press
  • Baggage storage
  • Laundry
  • Room service
  • Airport shuttle
  • Car rental
  • Ironing service
  • Daily housekeeping
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Garden
  • Outdoor pool (year-round)
  • Outdoor pool
  • Outdoor furniture
  • Terrace
  • Sun deck
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • 24-hour security
  • CCTV outside property
  • Fire extinguishers
  • Key card access
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Face masks for guests available
  • First aid kits available
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Spa
  • Heated pool
  • Beach chairs/Loungers
  • Infinity pool
  • Beach umbrellas
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Pet Policy
Pets are not allowed
If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the new year's gala, it is paid directly to the hotel and is mandatory for all guests, it only applies to the night of december 31. this fee includes access to the celebration, special dinner (food only) and special decoration related to the event

Reviews

Value for money:
8.78
Location:
9.51
Staff:
9.4
Facilities:
9.16
Comfort:
9.51
Cleanliness:
9.54
Linda
Mar 18, 2025 07:00:00 AM
Review Score:   8
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Beautiful hotel, fabulous room, friendly staff.
Negative: The restaurant wasn't very good; slow service, small portions, very expensive.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Hairdryer, Toilet, Private bathroom, Slippers, Conditioner, Free toiletries, Towels, Body soap, Toilet paper, Shampoo, Shower

General

Carbon monoxide detector, Carbon monoxide sources, Air conditioning, Ironing facilities, Private entrance, Fan, Safe, Smoke Alarm, Key card access, Iron, Trash cans

Outdoors

Terrace, Balcony

Media & Technology

Flat-screen TV

View

Garden view, Pool view, View

Bedroom

Linens, Wardrobe or closet

Kitchen

Wine glasses, Coffee machine

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed, Adapter
Deluxe Twin Room
Room Type: Twin
Room Size: 45 m2
2 Queen bed(s) Bed
Deluxe Twin Room

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Hairdryer, Toilet, Private bathroom, Slippers, Conditioner, Free toiletries, Towels, Body soap, Toilet paper, Shampoo, Shower

General

Carbon monoxide detector, Carbon monoxide sources, Air conditioning, Ironing facilities, Private entrance, Fan, Safe, Smoke Alarm, Key card access, Iron, Trash cans

Outdoors

Terrace, Balcony

Media & Technology

Flat-screen TV

View

Garden view, Pool view, View

Bedroom

Linens, Wardrobe or closet

Kitchen

Wine glasses, Coffee machine

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed, Adapter
King Room with Lake View
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Hairdryer, Toilet, Private bathroom, Slippers, Conditioner, Free toiletries, Towels, Body soap, Toilet paper, Shampoo, Shower

General

Carbon monoxide detector, Carbon monoxide sources, Air conditioning, Ironing facilities, Private entrance, Fan, Safe, Smoke Alarm, Key card access, Iron, Trash cans

Outdoors

Terrace, Balcony

Media & Technology

Flat-screen TV

View

Pool view, View, Lake view

Bedroom

Linens, Wardrobe or closet

Kitchen

Wine glasses, Coffee machine

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed, Adapter
Junior Suite
Room Type: Suite
Room Size: 92 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Bathtub or shower, Hairdryer, Toilet, Private bathroom, Slippers, Conditioner, Free toiletries, Towels, Body soap, Toilet paper, Shampoo, Shower

General

Carbon monoxide detector, Carbon monoxide sources, Air conditioning, Ironing facilities, Private entrance, Fan, Safe, Smoke Alarm, Key card access, Iron, Trash cans

Outdoors

Terrace, Balcony

Living Area

Sitting area, Sofa, Desk

Media & Technology

Flat-screen TV

View

Garden view, Pool view, View

Bedroom

Linens, Wardrobe or closet

Kitchen

Wine glasses, Coffee machine

Room Amenities

Non-feather pillow, Hypoallergenic pillow, Clothes rack, Socket near the bed, Adapter

FAQ's

Is this Chetumal hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Chetumal hotel?

Check-in time for Chetumal hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Chetumal hotel have a swimming pool?

Yes, this Chetumal hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chetumal hotel?

Best-rates for the Chetumal hotel starts from $327 per night with includes Wellness Facilities, Parking, Pool, Ocean View, Security/Safety, Oceanfront, Bar, Entertainment, Breakfast, Internet, Business Services, Spa, Air Conditioner, View, Balcony/Terrace, Transportation/Shuttle, Guest Services, Accessibility, Restaurant, Laundry With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Chetumal hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chetumal hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chetumal hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chetumal hotel?

Based on the information reported by the owner or manager, the Chetumal hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chetumal hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Chetumal hotel are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $327
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