Crystal Spring Luxury Hotel | Hotel in Ella

8.3 (170 Reviews) |   Pet Friendly  4 Bathrooms  12 Guests
Ella Hotel | Crystal Spring Luxury Hotel

Hotel in Ella

Located in Ella, 3.4 miles from Demodara Nine Arch Bridge, Crystal Spring Luxury Hotel provides accommodations with an outdoor swimming pool, free private parking, a shared lounge and a terrace. The property is around 31 miles from Hakgala Botanical Garden, a 15-minute walk from Ella Train Station and one mile from Ella Spice Garden Cooking Class. The property has room service, a 24-hour front desk and currency exchange for guests. Each room includes a private bathroom with free toiletries, while selected rooms contain a balcony and others also offer mountain views. Breakfast is available, and includes Full English/Irish, Asian and vegetarian options. At the hotel you'll find a restaurant serving British, Indian and Pizza cuisine. Vegetarian and gluten-free options can also be requested. Little Adam's Peak is 2.6 miles from Crystal Spring Luxury Hotel, while Ella Rock is 3.1 miles from the property. Mattala Rajapaksa International Airport is 53 miles away, and the property offers a paid airport shuttle service.

Crystal Spring Luxury Hotel is located in Ella.

This 10 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Designated Smoking Area, TV, and several others. This is a good star rated property and has over 170 reviews with the average score of 8.3 . Coming to Ella and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 10 Bedrooms Hotel if you want to learn more about this Treehouse.com place in Ella. These details are authentic, as they are provided by our partner, booking.com.

This Crystal Spring Luxury Hotel in Ella is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Crystal Spring Luxury Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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kithalella, Ella, 90090, Sri Lanka

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Special diet meals (on request)
  • Kids' meals
  • Coffee house on site
  • Kid-friendly buffet
  • Restaurant
  • Wine/Champagne
  • Fruit
Parking
  • Private Parking
  • Parking
  • Parking on site
  • Free parking
Activities
  • Hair coloring
  • Foot massage
  • Walking tours
  • Back massage
  • Haircut
  • Spa facilities
  • Full-body massage
  • Manicure
  • Makeup services
  • Spa/Wellness packages
  • Body treatments
  • Bike tours
  • Hiking
  • Tour or class about local culture
  • Light therapy
  • Hairstyling
  • Pedicure
  • Beauty services
  • Neck massage
  • Hair treatments
  • Body scrub
  • Body wrap
  • Facial treatments
  • Waxing services
  • Massage
  • Hand massage
  • Open-air bath
  • Cooking class
  • Head massage
  • Couples' massage
Entertainment
  • Baby safety gates
General
  • Breakfast
Guest Services
  • Ironing service
  • Shared lounge/TV area
  • Currency exchange
  • Meeting/Banquet facilities
  • Baggage storage
  • Grocery deliveries
  • Vending machine (drinks)
  • Airport shuttle
  • Shuttle service
  • Laundry
  • 24-hour front desk
  • Airport shuttle (additional charge)
  • Room service
  • Shuttle service (additional charge)
  • Tour desk
  • Dry cleaning
  • Daily housekeeping
  • Car rental
  • Packed lunches
  • Fax/Photocopying
  • Hair/Beauty salon
Outdoors
  • Outdoor furniture
  • BBQ facilities
  • Outdoor pool
  • Terrace
  • Outdoor pool (year-round)
  • Sun deck
Security/Safety
  • Fire extinguishers
  • CCTV outside property
  • 24-hour security
  • CCTV in common areas
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Fenced pool
  • Pool with view
  • Swimming pool
  • Kids' pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and free.
This property does not accommodate bachelor(ette) or similar parties.

Reviews

David
Sep 26, 2025 07:00:00 AM
Review Score:   6
New Zealand
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Some mixed reviews which we wish we had read prior to staying. Unfortunately the photos don’t show the reality with a large building now blocking the amazing views. If you are staying 4th floor is best as it can see over the building. Staff did their best and were helpful.
Negative: The obstructed views as mentioned and unfortunately the “luxury” needs to come out of the name. It is a 2 Star accomodation. Pool wasn’t clean for use during our stay, beds only had a sheet on them, needed to request towels etc. Staff were nice but be prepared that the photos and reality don’t match.
Summary: A disappointing stay. Friendly staff but photos and reality don’t match.
See All Reviews

Room Arrangement

Room Info Facilities
Family Suite
Room Type: Family
Room Size: 400 m2
2 King bed(s) Bed

General

Air conditioning

Outdoors

Balcony

Bathroom

Toilet paper, Shampoo, Free toiletries, Conditioner, Towels, Guest bathroom, Private bathroom

View

Mountain view

Bedroom

Linens
Standard King Room
Room Type: Double
Room Size: 230 m2
1 King bed(s) Bed

General

Air conditioning

Outdoors

Balcony

Bathroom

Toilet paper, Shampoo, Free toiletries, Conditioner, Towels, Guest bathroom, Private bathroom

Media & Technology

Flat-screen TV

View

Mountain view

Bedroom

Linens
Superior Double Room
Room Type: Double
Room Size: 230 m2
1 King bed(s) Bed

Outdoors

Balcony

Bathroom

Toilet paper, Shampoo, Free toiletries, Conditioner, Towels, Guest bathroom, Private bathroom

Bedroom

Linens
Superior Family Room
Room Type: Family
Room Size: 450 m2
2 King bed(s) Bed

General

Air conditioning

Outdoors

Balcony

Bathroom

Toilet paper, Shampoo, Free toiletries, Conditioner, Towels, Guest bathroom, Private bathroom

Bedroom

Linens

FAQ's

Is this Crystal Spring Luxury Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Crystal Spring Luxury Hotel?

Check-in time for Crystal Spring Luxury Hotel starts counting from 1:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Crystal Spring Luxury Hotel have a swimming pool?

Yes, this Crystal Spring Luxury Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Crystal Spring Luxury Hotel?

Best-rates for the Crystal Spring Luxury Hotel starts from $70 per night with includes Transportation/Shuttle, Sports/Activities, Wellness Facilities, Restaurant, Child Friendly, Air Conditioner, Security/Safety, Spa, Toiletries, Laundry, Pet Friendly, Entertainment, Barbecue/Outdoor Cooking, Parking, Designated Smoking Area, TV, Ocean View, Oceanfront, Business Services, Guest Services, Breakfast, Pool, View, Balcony/Terrace With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Crystal Spring Luxury Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Crystal Spring Luxury Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Crystal Spring Luxury Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Crystal Spring Luxury Hotel?

Based on the information reported by the owner or manager, the Crystal Spring Luxury Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Crystal Spring Luxury Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Crystal Spring Luxury Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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