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Fairmont Heritage Place Mayakoba | Hotel in Playa del Carmen

| 8.4 (8 Reviews) |  4 Bathrooms  34 Guests
Mayakoba Hotel | Fairmont Heritage Place Mayakoba

Hotel in Mayakoba, Playa del Carmen

Fairmont Heritage Place Mayakoba features an outdoor swimming pool, fitness center, a garden and terrace in Playa del Carmen. This 5-star hotel offers a kids' club and room service. The property provides a concierge service and valet parking for guests. At the hotel, every room includes a balcony. Certain rooms will provide you with a kitchen with a fridge, a dishwasher and an oven. All guest rooms at Fairmont Heritage Place Mayakoba feature air conditioning and a desk. Guests at the accommodation can enjoy a buffet breakfast. Speaking English and Spanish at the reception, staff are always at hand to help. Mayakoba Beach is a few steps from Fairmont Heritage Place Mayakoba, while ADO International Bus Station is 7.5 miles from the property. Cozumel International Airport is 27 miles away, and the property offers a paid airport shuttle service.

Fairmont Heritage Place Mayakoba is located in Playa del Carmen.

This 22 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Transportation/Shuttle, Wellness Facilities, and several others. This is a 5 star rated property and has over 8 reviews with the average score of 8.4 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 22 Bedrooms Hotel if you want to learn more about this Treehouse.com place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Fairmont Heritage Place Mayakoba in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Fairmont Heritage Place Mayakoba”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Carretera Federal Cun Playa Km 298 Mayakoba, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Wellness Facilities
Spa
Bar
Guest Services
Breakfast
Child Friendly

Facility Overview

Breakfast
  • Bar
Activities
  • Beach
  • Fitness center
  • Kids' club
  • Sauna
  • Spa
General
  • Non-smoking rooms
  • Family rooms
  • Elevator
  • Air conditioning
Guest Services
  • Airport shuttle
  • Babysitting/Child services
  • Airport shuttle (additional charge)
  • Valet parking
  • 24-hour front desk
  • Room service
  • Concierge
Outdoors
  • Outdoor pool
  • Terrace
  • Outdoor pool (year-round)
  • Garden
Security/Safety
  • 24-hour security
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Payment Policy
Credit card required
Please note that an additional fee of usd $30 per person per night is charged separately, wifi is included once resort fee is paid, offers cannot be combined with other promotions, spa discounts or special rates, and do not apply to group bookings, special events or tournaments.

Reviews

Value for money:
8.75
Location:
9.58
Staff:
8.75
Facilities:
9.17
Comfort:
9.58
Cleanliness:
9.58
Stephan
Aug 20, 2025 07:00:00 AM
Review Score:   10
Germany
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: It is a very good Resort and above the average 5 Star Hotel. The room are very large with 3 bedrooms, so it is actually a really good value compared to the availabe space.
See All Reviews

Room Arrangement

Room Info Facilities
Three-Bedroom Villa with Garden
Room Type: Villa
Room Size: 428 m2
1 Queen bed(s) Bed
1 Queen bed(s) Bed
1 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Guest bathroom, Toilet paper, Hairdryer, Bathtub, Toilet, Towels/Sheets (extra fee), Towels

General

Private entrance, Tile/Marble floor, Carpeted, Trash cans, Mosquito net, Key card access, Suit press, Hypoallergenic, Ironing facilities, Iron, Air conditioning, Safe, Smoke Alarm, Fire extinguisher, Carbon monoxide detector, Soundproof

Media & Technology

Telephone, Pay-per-view channels, Radio, Cable channels, TV, Flat-screen TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Private pool, Terrace, Balcony, Patio, Outdoor furniture

Kitchen

Electric kettle, Dishwasher, Cleaning products, Coffee machine, Oven, Kitchen, Microwave, Refrigerator, Washing machine, Dining table, Wine glasses, Dryer

Living Area

Sitting area, Sofa, Desk, Dining area

Bedroom

Walk-in closet, Linens, Extra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock

View

Garden view, View, Pool view

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible, Entire unit located on ground floor, Adapted bath

Room Amenities

Clothes rack, Feather pillow, Hypoallergenic pillow, Socket near the bed, Sofa bed, Adapter, Drying rack for clothing, Fold-up bed

Entertainment & Family Services

Board games/puzzles, Baby safety gates, Child safety socket covers

Pool and Spa

Pool towels, Pool with a view

Safety features

Air purifiers

Exclusive services

Free gym access, Free spa access, Access to private pool

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Three-Bedroom Villa - Middle Floor
Room Type: Villa
Room Size: 287 m2
1 Queen bed(s) Bed
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Guest bathroom, Toilet paper, Hairdryer, Bathtub, Toilet, Towels/Sheets (extra fee), Towels

General

Private entrance, Tile/Marble floor, Carpeted, Trash cans, Mosquito net, Key card access, Suit press, Hypoallergenic, Ironing facilities, Iron, Air conditioning, Safe, Smoke Alarm, Fire extinguisher, Carbon monoxide detector, Soundproof

Media & Technology

Telephone, Pay-per-view channels, Radio, Cable channels, Flat-screen TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Private pool, Terrace, Balcony, Patio, Outdoor furniture

Kitchen

Electric kettle, Dishwasher, Cleaning products, Coffee machine, Oven, Kitchen, Microwave, Refrigerator, Washing machine, Dining table, Wine glasses, Dryer

Living Area

Sitting area, Sofa, Desk, Dining area

Bedroom

Walk-in closet, Linens, Extra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock

View

Garden view, View, Pool view

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible, Adapted bath

Room Amenities

Clothes rack, Feather pillow, Hypoallergenic pillow, Socket near the bed, Sofa bed, Adapter, Drying rack for clothing, Fold-up bed

Entertainment & Family Services

Board games/puzzles, Baby safety gates, Child safety socket covers

Pool and Spa

Plunge Pool, Pool towels

Safety features

Air purifiers

Exclusive services

Free gym access, Free spa access, Access to private pool

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Four-Bedroom Penthouse Villa
Room Type: Villa
Room Size: 585 m2
1 Queen bed(s) Bed
1 Twin bed(s) Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Guest bathroom, Toilet paper, Hairdryer, Bathtub, Toilet, Towels/Sheets (extra fee), Towels

General

Private entrance, Tile/Marble floor, Carpeted, Trash cans, Mosquito net, Key card access, Suit press, Hypoallergenic, Ironing facilities, Iron, Air conditioning, Safe, Smoke Alarm, Fire extinguisher, Carbon monoxide detector, Soundproof

Media & Technology

Telephone, Pay-per-view channels, Radio, Cable channels, TV, Flat-screen TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Private pool, Terrace, Balcony, Patio, Outdoor furniture

Kitchen

Electric kettle, Dishwasher, Cleaning products, Coffee machine, Oven, Kitchen, Microwave, Refrigerator, Washing machine, Dining table, Wine glasses, Dryer

Living Area

Sitting area, Sofa, Desk, Dining area

Bedroom

Walk-in closet, Linens, Extra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock

View

Garden view, View, Pool view

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible, Adapted bath

Room Amenities

Clothes rack, Feather pillow, Hypoallergenic pillow, Socket near the bed, Sofa bed, Adapter, Drying rack for clothing, Fold-up bed

Entertainment & Family Services

Board games/puzzles, Baby safety gates, Child safety socket covers

Pool and Spa

Plunge Pool, Pool towels

Safety features

Air purifiers

Exclusive services

Free gym access, Free spa access, Access to private pool

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Three-Bedroom Penthouse Villa
Room Type: Villa
Room Size: 287 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Shower, Hairdryer, Bathtub, Toilet, Towels

Media & Technology

Telephone, Cable channels

General

Air conditioning

Outdoors

Balcony, Private pool

Living Area

Desk

Exclusive services

Free gym access, Free spa access, Access to private pool

FAQ's

Is this Fairmont Heritage Place Mayakoba pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Fairmont Heritage Place Mayakoba?

Check-in time for Fairmont Heritage Place Mayakoba starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Fairmont Heritage Place Mayakoba have a swimming pool?

Yes, this Fairmont Heritage Place Mayakoba has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Fairmont Heritage Place Mayakoba?

Best-rates for the Fairmont Heritage Place Mayakoba starts from $1,020 per night with includes Breakfast, Child Friendly, Parking, View, Accessibility, Transportation/Shuttle, Wellness Facilities, Bar, Air Conditioner, Pool, Balcony/Terrace, Security/Safety, Spa, Guest Services With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Fairmont Heritage Place Mayakoba a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Fairmont Heritage Place Mayakoba wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Fairmont Heritage Place Mayakoba has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Fairmont Heritage Place Mayakoba?

Based on the information reported by the owner or manager, the Fairmont Heritage Place Mayakoba indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Fairmont Heritage Place Mayakoba?

Based on the information reported by the owner or manager, details for the cancellation policy for the Fairmont Heritage Place Mayakoba are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $1,020
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