Villa Juarez Rentals Mexico Quintana Roo Villa Juarez

Heaven Hotel | Apartment in Playa del Carmen

| 9.0 (505 Reviews) |   20 Bedrooms  4 Bathrooms  10 Guests
Villa Juarez Apartment | Heaven Hotel

20 Bedroom Apartment in Villa Juarez, Playa del Carmen

Providing a garden, Heaven Hotel offers accommodations in Playa del Carmen. There's a private entrance at the condo hotel for the convenience of those who stay. The condo hotel provides rooms with air conditioning, free private parking, and free Wifi. The condo hotel provides guests with a terrace, pool views, a seating area, satellite flat-screen TV, a fully equipped kitchen with a microwave and a fridge, and a private bathroom with bath and a hair dryer. Kitchenware and coffee machine are also featured. At the condo hotel, all units have bed linen and towels. In addition to a year-round outdoor pool, Heaven Hotel also features kids pool. Playa del Carmen Beach is 1.1 miles from the accommodation, while ADO International Bus Station is 5.2 miles away. Cozumel International Airport is 25 miles from the property.

Heaven Hotel is located in Playa del Carmen.

This 20 Bedrooms Apartment is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, View, Accessibility, and several others. This is a 4 star rated property and has over 505 reviews with the average score of 9 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Apartment for your next visit, you will surely love it.

You can check the reviews and description of this 20 Bedrooms Apartment if you want to learn more about this Treehouse.com place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Heaven Hotel in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Heaven Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Apartment, please let us know.

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Av. Xcalacoco Manzana 022 Lote 55-1 Predio los Matorrales, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Balcony/Terrace
Accessibility
Security/Safety
Sports/Activities
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Parking
  • Parking on site
  • Private Parking
  • Free parking
  • Parking garage
  • Accessible parking
  • Parking
General
  • Smoke-free property
  • Family rooms
  • Elevator
  • Air conditioning
  • Safe
  • Non-smoking rooms
Guest Services
  • Concierge
  • Daily housekeeping
  • 24-hour front desk
  • Laundry
  • Suit press
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Garden
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Outdoor pool
  • Picnic area
  • Sun deck
  • Terrace
Security/Safety
  • Key card access
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • CCTV outside property
  • Security alarm
  • Smoke alarms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Shallow end
  • Swimming pool
  • Kids' pool

Policies

Check-in
The minimum age for check-in is 18 and the maximum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
This property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
9.39
Location:
8.28
Staff:
9.28
Facilities:
9.42
Comfort:
9.53
Cleanliness:
9.45
Philip
Aug 1, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Two-Bedroom Apartment
Room Type: Apartment
Room Size: 194 m2
1 Queen bed(s) Bed
1 Full bed(s) Bed
1 Sofa bed Bed
Two-Bedroom Apartment

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathtub, Private bathroom, Toilet paper, Walk-in shower, Shampoo, Additional bathroom, Body soap, Toilet, Shower, Guest bathroom, Towels, Conditioner, Hairdryer, Bathtub or shower

General

Fire extinguisher, Iron, Tile/Marble floor, Mosquito net, Key card access, Private entrance, Hypoallergenic, Smoke Alarm, Ironing facilities, Air conditioning, Safe, Fan

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Satellite channels

Kitchen

Refrigerator, Coffee machine, Microwave, Dryer, Stovetop, Toaster, Dining table, Kitchenette, Washing machine, Kitchen, Kitchenware

Outdoors

Balcony, Outdoor furniture, Terrace

Living Area

Sitting area, Dining area, Sofa

View

View, Pool view

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Building Characteristics

Private apartment in building

Room Amenities

Sofa bed, Clothes rack, Hypoallergenic pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom Apartment
Room Type: Apartment
Room Size: 172 m2
1 Full bed(s) Bed
1 Full bed(s) Bed
Two-Bedroom Apartment

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathtub, Private bathroom, Toilet paper, Shampoo, Body soap, Toilet, Shower, Guest bathroom, Towels, Conditioner, Hairdryer, Bathtub or shower

General

Iron, Tile/Marble floor, Mosquito net, Key card access, Private entrance, Hypoallergenic, Smoke Alarm, Ironing facilities, Air conditioning, Safe, Fan

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV, Satellite channels

Kitchen

Refrigerator, Coffee machine, Microwave, Dryer, Dining table, Kitchenette, Washing machine, Kitchen, Kitchenware

Outdoors

Balcony, Outdoor furniture, Terrace

Living Area

Sitting area, Dining area, Sofa

View

View, Pool view

Services

Wake-up service

Bedroom

Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Building Characteristics

Private apartment in building

Room Amenities

Sofa bed, Clothes rack, Hypoallergenic pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Heaven Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Heaven Hotel?

Check-in time for Heaven Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Heaven Hotel have a swimming pool?

Yes, this Heaven Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Heaven Hotel?

Best-rates for the Heaven Hotel starts from $137 per night with includes Parking, Balcony/Terrace, Security/Safety, Sports/Activities, Guest Services, Internet, Pool, View, Accessibility, Child Friendly, Laundry, Air Conditioner With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Heaven Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Heaven Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Heaven Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Heaven Hotel?

Based on the information reported by the owner or manager, the Heaven Hotel indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Heaven Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Heaven Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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