Hotel Carlton | Hotel in Bilbao

| 8.9 (4705 Reviews) |  7 Bathrooms  11 Guests
Bilbao City Centre Hotel | Hotel Carlton

Hotel in Bilbao City Centre, Bilbao

Located on Plaza de Federico Moyúa square, this elegant hotel stands as an impressive landmark in Bilbao. It offers free access to its gym and spacious rooms with luxurious décor. The rooms at Hotel Carlton feature a classic or contemporary design and have a private bathroom. They also have air conditioning and a flat-screen TV. Hotel Carlton offers a business center with a computer and free internet access. There is also a printer and complimentary minibar. Free Wi-Fi is available throughout the hotel. The grand restaurant serves Basque specialties and international classics. The menu changes daily, from Monday to Friday. Set next to Gran Vía, Carlton Hotel is less than a 10 minute walk from the Guggenheim Museum. Moyua Metro Station is next to the hotel, providing easy access to Bilbao and its surroundings. The airport bus stops nearby.

Hotel Carlton is located in Bilbao.

This 131 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Wheelchair Accessible, and several others. This is a 5 star rated property and has over 4705 reviews with the average score of 8.9 . Coming to Bilbao and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 131 Bedrooms Hotel if you want to learn more about this TreehouseRentals.com place in Bilbao. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Carlton in Bilbao is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Carlton”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Plaza de Federico Moyúa, 2, Bilbao, 48009, Spain

Amenities

Air ConditionerAir Conditioner
ParkingParking
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
EV Charge StationEV Charge Station
Business ServicesBusiness Services
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
HeatingHeating
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Coffee house on siteCoffee house on site
  • Special diet meals (on request)Special diet meals (on request)
  • BarBar
  • RestaurantRestaurant
ParkingParking
  • Parking garageParking garage
  • Parking on siteParking on site
  • ParkingParking
  • Private ParkingPrivate Parking
  • Electric vehicle charging stationElectric vehicle charging station
  • Accessible parkingAccessible parking
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
  • Toilet with grab railsToilet with grab rails
ActivitiesActivities
  • Public BathPublic Bath
  • FitnessFitness
  • Fitness centerFitness center
  • Steam roomSteam room
GeneralGeneral
  • SafeSafe
  • HeatingHeating
  • Non-smoking roomsNon-smoking rooms
  • Facilities for disabled guestsFacilities for disabled guests
  • Family roomsFamily rooms
  • ElevatorElevator
  • Smoke-free propertySmoke-free property
  • Air conditioningAir conditioning
  • Hypoallergenic room availableHypoallergenic room available
Guest ServicesGuest Services
  • Dry cleaningDry cleaning
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • ConciergeConcierge
  • LaundryLaundry
  • 24-hour front desk24-hour front desk
  • Daily housekeepingDaily housekeeping
  • Tour deskTour desk
  • Room serviceRoom service
  • Ironing serviceIroning service
  • Baggage storageBaggage storage
  • Car rentalCar rental
  • Fax/PhotocopyingFax/Photocopying
  • Invoice providedInvoice provided
InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
  • InternetInternet
Security/SafetySecurity/Safety
  • Fire extinguishersFire extinguishers
  • Security alarmSecurity alarm
  • CCTV in common areasCCTV in common areas
  • Smoke alarmsSmoke alarms
  • Key card accessKey card access
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Breakfast to-go containersBreakfast to-go containers
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Delivered food covered securelyDelivered food covered securely
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Process in place to check health of guestsProcess in place to check health of guests
  • First aid kits availableFirst aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests availableFace masks for guests available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Physical distancing rules followedPhysical distancing rules followed
  • Contactless check-in/outContactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Cashless payment availableCashless payment available

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
License number: h.bi.00003guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
License number: H.BI.00003

Reviews

Value for money:
8.59
Location:
9.75
Staff:
8.97
Facilities:
8.66
Comfort:
9.23
Cleanliness:
9.16
Michael
Aug 18, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
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Room Arrangement

Room InfoFacilities
Double or Twin Room
Room Type: Twin/Double
Room Size: 28 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Double or Twin Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Toilet, Shower cap, Shampoo, Private bathroom, Body soap, Toilet paper, Bath or shower, Toothbrush, Bath, Free toiletries, Slippers, Bidet, Towels

General

Heating, Hardwood or parquet floors, Air conditioning, Trash cans, Carpeted, Safety deposit box

Media & Technology

TV, Telephone, Satellite channels, Mobile hotspot device, Flat-screen TV, Radio

Living Area

Sofa, Desk

Bedroom

Wardrobe or closet, Cribs

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Hypoallergenic pillow, Socket near the bed, Clothes rack, Non-feather pillow
Superior Double or Twin Room
Room Type: Twin/Double
Room Size: 30 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Superior Double or Twin Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Toilet, Shower cap, Shampoo, Shower, Private bathroom, Body soap, Bathrobe, Toilet paper, Bath or shower, Toothbrush, Bath, Free toiletries, Slippers, Bidet, Towels

General

Heating, Hardwood or parquet floors, Air conditioning, Trash cans, Carpeted, Safety deposit box

Media & Technology

TV, Telephone, Satellite channels, Mobile hotspot device, Flat-screen TV, Radio

Living Area

Sofa, Desk

View

City view, View

Kitchen

Dining table, Electric kettle, Coffee machine

Bedroom

Wardrobe or closet, Cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Fold-up bed, Non-feather pillow, Hypoallergenic pillow, Clothes rack
Junior Suite
Room Type: Suite
Room Size: 65 m2
1 King bed(s) Bed
Junior Suite

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Toilet, Shower cap, Shampoo, Private bathroom, Body soap, Bathrobe, Toilet paper, Bath or shower, Toothbrush, Bath, Free toiletries, Slippers, Bidet, Towels

General

Heating, Air conditioning, Trash cans, Carpeted, Iron, Safety deposit box

Media & Technology

TV, Telephone, Satellite channels, Mobile hotspot device, Flat-screen TV, Radio

Living Area

Seating area, Sofa, Desk

Bedroom

Wardrobe or closet, Walk-in closet, Cribs

View

City view, View

Kitchen

Dining table, Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Sofa bed, Non-feather pillow, Hypoallergenic pillow, Clothes rack
Single Room
Room Type: Single
Room Size: 23 m2
1 Twin bed(s) Bed
Single Room

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Toilet, Shower cap, Shampoo, Private bathroom, Body soap, Toilet paper, Bath or shower, Toothbrush, Bath, Free toiletries, Slippers, Bidet, Towels

General

Heating, Hardwood or parquet floors, Air conditioning, Trash cans, Carpeted, Safety deposit box

Media & Technology

TV, Telephone, Satellite channels, Mobile hotspot device, Flat-screen TV, Radio

Living Area

Sofa, Desk

Bedroom

Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Hypoallergenic pillow, Socket near the bed, Clothes rack, Non-feather pillow
Presidential Suite
Room Type: Suite
Room Size: 275 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Presidential Suite

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar, Fruit

Bathroom

Hairdryer, Toilet, Shower cap, Shampoo, Private bathroom, Body soap, Bathrobe, Additional bathroom, Toilet paper, Bath or shower, Toothbrush, Towels, Bath, Free toiletries, Slippers, Bidet, Spa tub

General

Heating, Air conditioning, Laptop safe, Trash cans, Carpeted, Iron, Safety deposit box

Media & Technology

TV, Telephone, Satellite channels, Mobile hotspot device, Flat-screen TV, DVD player, CD player, iPod dock, Radio

Activities

Hot tub

Outdoors

Balcony

Living Area

Seating area, Sofa, Dining area, Desk

Kitchen

Kitchenware, Dining table, Microwave, Kitchen, Coffee machine

Bedroom

Wardrobe or closet, Walk-in closet

View

City view, View

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room amenities

Hypoallergenic pillow, Socket near the bed, Clothes rack, Non-feather pillow

FAQ's

Is this Hotel Carlton pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Carlton? 

Check-in time for Hotel Carlton starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Carlton have a swimming pool? 

No, this Hotel Carlton does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Carlton? 

Best-rates for the Hotel Carlton starts from $343 per night with includes Air Conditioner, Parking, Wheelchair Accessible, Accessibility, Transportation/Shuttle, Security/Safety, EV Charge Station, Business Services, Wellness Facilities, Restaurant, Bar, Guest Services, Breakfast, Child Friendly, Heating, Internet, Laundry With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Hotel Carlton a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Carlton wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Hotel Carlton is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Carlton? 

Based on the information reported by the owner or manager, the Hotel Carlton indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Carlton? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Carlton are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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