Hotel Casa Tortuga Tulum - Cenotes Park Inclusive | Hotel in Tulum

| 8.5 (820 Reviews) |  8 Bathrooms  19 Guests
Soliman Bay Hotel | Hotel Casa Tortuga Tulum - Cenotes Park Inclusive

Hotel in Soliman Bay, Tulum

Cenotes Casa Tortuga is located 6.8 mi from Tulum, and offers access to cenotes from 9:00 am to 5:00 pm. Akumal is 9.3 mi away and guests have free Wi-Fi and free parking. We are not a Hotel, only vacation accommodations. We do not have room service, nor 24 hrs reception. All rooms have air conditioning with streaming service and mini fridge. Cenotes Casa Tortuga is located in the middle of the jungle, so it is recommended that guests plan to arrive by car. The property's restaurants are only open from 9:00 am to 5:00 pm. The area is popular for swimming and snorkeling. Cancun International Airport is 68 mi away.

Hotel Casa Tortuga Tulum - Cenotes Park Inclusive is located in Tulum.

This 20 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Internet, Pool, and several others. This is a 5 star rated property and has over 820 reviews with the average score of 8.5 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 20 Bedrooms Hotel if you want to learn more about this Treehouse.com place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Casa Tortuga Tulum - Cenotes Park Inclusive in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Casa Tortuga Tulum - Cenotes Park Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Carretera Federal Km 239, Ejido Jacinto Pat, Tulum, 77780, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Oceanfront
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Child Friendly
Internet

Facility Overview

Breakfast
  • Snack bar
  • Coffee house on site
  • Bar
Parking
  • Parking on site
  • Free parking
  • Private Parking
  • Parking
Activities
  • Canoeing
  • Public Bath
  • Snorkeling
  • Hiking
  • Water park
  • Walking tours
General
  • Smoke-free property
  • Air conditioning
  • Family rooms
  • Non-smoking rooms
Guest Services
  • Baggage storage
  • Daily housekeeping
  • Shuttle service
  • Shuttle service (additional charge)
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Garden
  • Outdoor pool (year-round)
  • Picnic area
Security/Safety
  • Key access
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Beach chairs/Loungers
  • Plunge pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 20
Cancellation policy
Special conditions
Pet Policy
Pets are not allowed
This property does not make invoicesplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, this property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:
8.73
Location:
8.51
Staff:
8.78
Facilities:
8.58
Comfort:
9.03
Cleanliness:
8.93
Bradley
Aug 13, 2025 07:00:00 AM
Review Score:   8
United Kingdom
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Location and comfort. Beautiful pool and wonderful cenotes.
Negative: Kitchenette facilities were very basic. This needs to be better as there are no evening restaurants on-site or within walking distance. Lots of mosquitoes. The resort was still in the process of being built.
Summary: Beautiful resort and pools- kitchen facilities could be better.
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
Double Room

Food & Drink

Minibar

Bathroom

Body soap, Shower, Bathtub or shower, Toilet paper, Free toiletries, Towels, Shampoo, Toilet, Private bathroom

Media & Technology

TV, Flat-screen TV, Satellite channels

General

Air conditioning, Key access, Fire extinguisher, Tile/Marble floor, Trash cans, Private entrance, Fan

Kitchen

Stovetop, Kitchen, Kitchenette, Kitchenware

Outdoors

Outdoor furniture, Balcony

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Building Characteristics

Semi-detached

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Socket near the bed

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Double Room with Pool View
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
Double Room with Pool View

Food & Drink

Minibar

Bathroom

Body soap, Shower, Bathtub or shower, Toilet paper, Free toiletries, Towels, Shampoo, Toilet, Private bathroom

Media & Technology

TV, Flat-screen TV, Satellite channels

General

Air conditioning, Key access, Trash cans, Private entrance, Fan

Outdoors

Outdoor furniture, Balcony, Patio

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

Garden view, Pool view, View

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Plunge Pool, Shallow end, Pool towels

Room Amenities

Non-feather pillow, Socket near the bed

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Quadruple Room
Room Type: Quad
Room Size: 25 m2
2 Full bed(s) Bed
Quadruple Room

Food & Drink

Minibar

Bathroom

Body soap, Shower, Bathtub or shower, Toilet paper, Free toiletries, Towels, Shampoo, Toilet, Private bathroom

Media & Technology

TV, Flat-screen TV, Satellite channels

General

Air conditioning, Key access, Tile/Marble floor, Trash cans, Private entrance, Fan

Outdoors

Outdoor furniture, Balcony, Patio

View

Garden view, Pool view, View

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Plunge Pool, Shallow end, Pool towels

Room Amenities

Non-feather pillow, Socket near the bed

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Deluxe Double Room with Balcony
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed
Deluxe Double Room with Balcony

Food & Drink

Minibar

Bathroom

Body soap, Shower, Bathtub or shower, Toilet paper, Free toiletries, Towels, Shampoo, Toilet, Private bathroom

Media & Technology

TV, Flat-screen TV, Satellite channels

General

Air conditioning, Key access, Tile/Marble floor, Trash cans, Private entrance, Fan

Outdoors

Outdoor furniture, Balcony, Patio

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

Garden view, Pool view, View

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Plunge Pool, Shallow end, Pool towels

Room Amenities

Non-feather pillow, Socket near the bed

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Suite with Pool View
Room Type: Suite
Room Size: 50 m2
1 King bed(s) Bed
1 Sofa bed Bed
Suite with Pool View

Food & Drink

Minibar

Bathroom

Body soap, Shower, Bathtub or shower, Additional bathroom, Guest bathroom, Free toiletries, Toilet paper, Towels, Shampoo, Toilet, Private bathroom

Media & Technology

TV, Flat-screen TV, Satellite channels

General

Air conditioning, Key access, Tile/Marble floor, Interconnecting room(s) available, Private entrance, Trash cans, Fan

Outdoors

Outdoor furniture, Balcony, Patio

Living Area

Dining area, Sofa, Sitting area

Kitchen

Dining table, Coffee machine, Microwave

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

Garden view, Pool view, View

Accessibility

Upper floors accessible by stairs only

Room Amenities

Sofa bed, Non-feather pillow, Socket near the bed

Pool and Spa

Plunge Pool, Shallow end, Pool towels

Layout

Window

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom Suite
Room Type: Suite
Room Size: 110 m2
2 Full bed(s) Bed
1 Queen bed(s) Bed
Two-Bedroom Suite

Food & Drink

Minibar

Bathroom

Body soap, Shower, Bathtub or shower, Additional bathroom, Guest bathroom, Free toiletries, Toilet paper, Towels, Shampoo, Toilet, Private bathroom

Media & Technology

TV, Flat-screen TV, Satellite channels

General

Air conditioning, Key access, Tile/Marble floor, Interconnecting room(s) available, Private entrance, Trash cans, Fan

Outdoors

Outdoor furniture, Balcony, Patio

Living Area

Dining area, Sofa, Sitting area

Kitchen

Dining table, Coffee machine, Microwave

Bedroom

Linens, Extra long beds (> 6.5 ft), Wardrobe or closet

View

Garden view, Pool view, View

Accessibility

Upper floors accessible by stairs only

Room Amenities

Sofa bed, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels, Shallow end

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Soliman Bay hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Soliman Bay hotel?

Check-in time for Soliman Bay hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Soliman Bay hotel have a swimming pool?

Yes, this Soliman Bay hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Soliman Bay hotel?

Best-rates for the Soliman Bay hotel starts from $73 per night with includes Parking, Ocean View, Transportation/Shuttle, Guest Services, Air Conditioner, Security/Safety, Wellness Facilities, Internet, Pool, View, Oceanfront, Restaurant, Child Friendly, Sports/Activities, Bar With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Soliman Bay hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Soliman Bay hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Soliman Bay hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Soliman Bay hotel?

Based on the information reported by the owner or manager, the Soliman Bay hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Soliman Bay hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Soliman Bay hotel are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $73
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