Hotel Frances La Maison | Hotel in San Juan de Pasto

| 9.6 (84 Reviews) |  1 Bathroom
El Capuli Hotel | Hotel Frances La Maison

Hotel in El Capuli, San Juan de Pasto

A snack bar/deli, a coffee shop/cafe, and a microwave in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a refrigerator in a common area, concierge services, and dry cleaning.
Hotel Frances La Maison offers 12 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. 21-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Calle 19 No 37-16, San Juan de Pasto, 52001, Colombia

Amenities

ParkingParking
TVTV
Balcony/TerraceBalcony/Terrace
Security/SafetySecurity/Safety
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
HeatingHeating
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Rainfall showerheadRainfall showerhead
  • Free toiletriesFree toiletries
  • Hair dryerHair dryer
  • Private bathroomPrivate bathroom
  • TowelsTowels
  • ShowerShower
BedroomBedroom
  • HeatingHeating
  • Blackout drapes/curtainsBlackout drapes/curtains
  • PhonePhone
  • Individually decoratedIndividually decorated
  • SoundproofingSoundproofing
  • Turndown serviceTurndown service
  • DeskDesk
  • Laptop-compatible safeLaptop-compatible safe
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • Free local callsFree local calls
BreakfastBreakfast
  • 1 coffee shop/cafe1 coffee shop/cafe
  • Free full breakfastFree full breakfast
  • Room service availableRoom service available
  • Free bottled waterFree bottled water
ParkingParking
  • Limited onsite parkingLimited onsite parking
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
  • Free offsite parking; reservations requiredFree offsite parking; reservations required
  • Free covered self parking on siteFree covered self parking on site
AccessibilityAccessibility
  • This property does not have elevatorsThis property does not have elevators
  • Wheelchair-accessible path of travelWheelchair-accessible path of travel
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • In-room accessibilityIn-room accessibility
EntertainmentEntertainment
  • 21-inch flat-screen TV21-inch flat-screen TV
  • Cable channelsCable channels
GeneralGeneral
  • Gift shop/newsstandGift shop/newsstand
  • Front-desk safeFront-desk safe
  • LibraryLibrary
  • Water dispenserWater dispenser
  • EnglishEnglish
  • FrenchFrench
  • SpanishSpanish
  • Shared refrigeratorShared refrigerator
  • Smoke-free propertySmoke-free property
  • Shared microwaveShared microwave
Guest ServicesGuest Services
  • Laundry facilitiesLaundry facilities
  • Snack bar/deliSnack bar/deli
  • Soundproofed roomsSoundproofed rooms
  • Daily housekeepingDaily housekeeping
  • Concierge servicesConcierge services
  • Dry cleaning serviceDry cleaning service
  • Multilingual staffMultilingual staff
  • Laundry facilitiesLaundry facilities
  • Luggage storageLuggage storage
  • Turndown serviceTurndown service
  • 24-hour front desk24-hour front desk
  • Tour/ticket assistanceTour/ticket assistance
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • GardenGarden

Policies

Check-in
Check-in
Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out
Check-out before 1 pm
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are not available.
Payment Policy
Payment Policy
Airport shuttle fee: cop 80000 per person (roundtrip) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Jose Manuel
Jan 19, 2026 11:15:39 PM
Review Score:   10
Summary: First time in Pasto. Service was impeccable, the owner and his staff friendly and helpful. Place itself charming and clean. Breakfast fabulous. location safe. 15 min walk to downtown. Restaurants one or two blocks away. Catholic church one block away (that was very nice and unexpected) Highly recommend!
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Room Arrangement

Room InfoFacilities
Habitación estándar doble, accesible para personas con poca movilidad, planta baja
Room Size: 151 square feet m2
1 Double Bed
Habitación estándar doble, accesible para personas con poca movilidad, planta baja

General

Ping - 4, No cribs (infant beds), Number of bedrooms - 1, Square feet - 151, Square meters - 14, Wheelchair accessible, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view
Double Room
Room Size: 172 square feet m2
1 Double Bed
Double Room

General

Square feet - 172, Ping - 5, Number of bedrooms - 1, Square meters - 16, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Triple Room
Room Size: 215 square feet m2
3 Double Bed and Twin Beds
Triple Room

General

Square meters - 20, Square feet - 215, Ping - 6.04, No cribs (infant beds), Number of bedrooms - 1, Courtyard view, Bed count maximum 3, Bed count minimum 3
Twin Room
Room Size: m2
2 Twin Bed and Double Bed
Twin Room

General

Number of bedrooms - 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Single Room
Room Size: 129 square feet m2
1 Double Bed
Single Room

General

Square feet - 129, Location - ground floor, No cribs (infant beds), Number of bedrooms - 1, Ping - 3.63, Courtyard view, Bed count minimum 1, Square meters - 12, Bed count maximum 1

FAQ's

Is this Hotel Frances La Maison pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Frances La Maison? 

Check-in time for Hotel Frances La Maison starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Frances La Maison have a swimming pool? 

No, this Hotel Frances La Maison does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Frances La Maison? 

Best-rates for the Hotel Frances La Maison starts from $61 per night with includes Parking, TV, Balcony/Terrace, Security/Safety, Bedding/Linens, Wellness Facilities, Toiletries, Guest Services, Entertainment, Breakfast, Heating, Internet, Kitchen, Laundry With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Hotel Frances La Maison a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Frances La Maison wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Hotel Frances La Maison has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Frances La Maison? 

Based on the information reported by the owner or manager, the Hotel Frances La Maison indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Frances La Maison? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Frances La Maison are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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