Hotel Villa Maya | Hotel in Flores

| 9.6 (217 Reviews) |  1 Bathroom
Santa Elena Hotel | Hotel Villa Maya

Hotel in Santa Elena, Flores

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hotel Villa Maya offers 56 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and ceiling fans. Rooms open to balconies. Each accommodation is individually decorated. Business-friendly amenities include desks, safes, and phones. Bathrooms include showers. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Laguna Petenchel, Santa Elena Petén, Flores, 1001, Guatemala

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
ViewView
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Private bathroomPrivate bathroom
  • TowelsTowels
  • ShowerShower
  • Free toiletriesFree toiletries
BedroomBedroom
  • Air conditioningAir conditioning
  • Ceiling fanCeiling fan
  • SoundproofingSoundproofing
  • SafeSafe
  • PhonePhone
  • DeskDesk
  • Individually decoratedIndividually decorated
  • Access via exterior corridorsAccess via exterior corridors
BreakfastBreakfast
  • Room service availableRoom service available
  • 1 restaurant1 restaurant
  • 1 bar1 bar
  • Cooked-to-order breakfast available for a fee daily 6:30 AM–9:30 AM: GTQ 60-120 for adults and GTQ 40-80 for childrenCooked-to-order breakfast available for a fee daily 6:30 AM–9:30 AM: GTQ 60-120 for adults and GTQ 40-80 for children
ParkingParking
  • Roundtrip airport shuttle (surcharge)Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)Area shuttle (surcharge)
  • Free self parking on siteFree self parking on site
AccessibilityAccessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevatorsThis property does not have elevators
  • Upper floors accessible by stairs onlyUpper floors accessible by stairs only
ActivitiesActivities
  • Bicycle rentalsBicycle rentals
  • Hiking/biking trailsHiking/biking trails
  • Children's poolChildren's pool
  • Bicycle rentalsBicycle rentals
  • Outdoor poolOutdoor pool
  • 24-hour fitness center24-hour fitness center
  • Full-service spaFull-service spa
GeneralGeneral
  • Meeting roomsMeeting rooms
  • Computer stationComputer station
  • Conference spaceConference space
  • Gift shop/newsstandGift shop/newsstand
  • Free newspapers in lobbyFree newspapers in lobby
  • Front-desk safeFront-desk safe
  • Banquet hallBanquet hall
  • SpanishSpanish
  • EnglishEnglish
  • Smoke-free propertySmoke-free property
  • TV in lobbyTV in lobby
Guest ServicesGuest Services
  • Children's poolChildren's pool
  • Laundry facilitiesLaundry facilities
  • Snack bar/deliSnack bar/deli
  • Outdoor poolOutdoor pool
  • Babysitting (surcharge)Babysitting (surcharge)
  • Soundproofed roomsSoundproofed rooms
  • Front desk (limited hours)Front desk (limited hours)
  • Laundry facilitiesLaundry facilities
  • Multilingual staffMultilingual staff
  • Tour/ticket assistanceTour/ticket assistance
  • Daily housekeepingDaily housekeeping
  • Wedding servicesWedding services
  • Dry cleaning serviceDry cleaning service
  • Luggage storageLuggage storage
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • DockDock
  • Picnic areaPicnic area
  • Pool sun loungersPool sun loungers
  • TerraceTerrace
  • Pool umbrellasPool umbrellas
  • GardenGarden
  • Outdoor furnitureOutdoor furniture
  • BalconyBalcony
SpaSpa
  • MassagesMassages
  • Couples treatment room(s)Couples treatment room(s)

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: 10:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 21
Check-out
Check-out
Check-out before noon contactless check-out available
Child Policy
Child Policy
Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are available for gtq 150.0 per day. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Fee for cooked-to-order breakfast: approximately gtq 60 to 120 for adults, and gtq 40 to 80 for children rollaway bed fee: gtq 150.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Julia
May 8, 2026 08:11:14 AM
Review Score:   10
Summary: Beautiful stay by the lagoon. Delicious food, lovely property, super helpful and friendly service.
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Room Arrangement

Room InfoFacilities
Triple Room
Room Size: 377 square feet m2
3 Twin Beds
Triple Room

General

Cable TV service, Desk, Ping - 11, Room and bed type depend on availability check-in, Square feet - 377, Television, Bed count maximum 3, Square meters - 35, Bed count minimum 3
Standard Single Room
Room Size: 323 square feet m2
2 King Bed and Double Bed
2 Double Beds
Standard Single Room

General

Rollaway/extra beds (surcharge), Ping - 9, Square meters - 30, Cable TV service, Lagoon view, Number of bedrooms - 1, Room and bed type depend on availability check-in, Television, Square feet - 323, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Superior (doble)
Room Size: 215 square feet m2
2 Double Beds
Superior (doble)

General

Square meters - 20, Square feet - 215, Ping - 6.04, Room and bed type depend on availability check-in, Bed count minimum 2, Bed count maximum 2
Standard Double Room
Room Size: 323 square feet m2
2 Double Beds
1 Queen Bed
Standard Double Room

General

Rollaway/extra beds (surcharge), Ping - 9, Square meters - 30, Cable TV service, Lagoon view, Number of bedrooms - 1, Room and bed type depend on availability check-in, Television, Square feet - 323, Bed count minimum 1, Extra bed count 1, Bed count maximum 2

FAQ's

Is this Hotel Villa Maya pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Villa Maya have a swimming pool? 

Yes, this Hotel Villa Maya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Villa Maya? 

Best-rates for the Hotel Villa Maya starts from $121 per night with includes Air Conditioner, Parking, Pool, View, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Laundry With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Hotel Villa Maya a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Villa Maya wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Hotel Villa Maya has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Villa Maya? 

Based on the information reported by the owner or manager, the Hotel Villa Maya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Villa Maya? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Villa Maya are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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