Lake Kivu Serena Hotel | Hotel in Gisenyi
Hotel in Gisenyi
Lake Kivu Serena Hotel is located just 1.9 mi from the center of Gisenyi. The hotel features an outdoor swimming pool, a restaurant and an on-site bar. Free WiFi is available in the rooms and each room comes equipped with a satellite TV, a kettle and private bathroom. Certain units include a seating area to relax in after a busy day. Guests can enjoy a meal at the hotel's restaurant and enjoy a drink at the bar. There is a 24-hour front desk and airport transfers can be arranged upon request at a charge. The shores of Lake Kivu is 328 feet from the hotel, while the Kigali International Airport is 99 mi away.
Lake Kivu Serena Hotel is located in Gisenyi.
This 44 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Balcony/Terrace, Transportation/Shuttle, and several others. This is a 4 star rated property and has over 172 reviews with the average score of 8.7 . Coming to Gisenyi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 44 Bedrooms Hotel if you want to learn more about this Treehouse.com place in Gisenyi. These details are authentic, as they are provided by our partner, booking.com.
This Lake Kivu Serena Hotel in Gisenyi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Lake Kivu Serena Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Restaurant
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Special diet meals (on request)
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Fruit
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Kid-friendly buffet
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Wine/Champagne
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Kids' meals
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Bar
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Private Parking
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Parking on site
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Accessible parking
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Parking
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Free parking
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Walking tours
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Spa/Wellness packages
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Live music/Performance
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Live sports events (broadcast)
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Tennis court
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Spa facilities
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Fitness
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Bike tours
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Tour or class about local culture
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Massage
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Beachfront
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Fitness center
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Beach
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Private beach area
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Tennis equipment
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Spa
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Facilities for disabled guests
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Family rooms
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Safe
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Non-smoking rooms
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Air conditioning
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Airport shuttle
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Daily housekeeping
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24-hour front desk
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Concierge
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Meeting/Banquet facilities
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Airport shuttle (additional charge)
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Babysitting/Child services
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Laundry
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Room service
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Wifi
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Internet
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Free Wifi
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Outdoor pool (year-round)
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Terrace
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Garden
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Outdoor pool
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Guest accommodation disinfected between stays
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Property cleaned by professional cleaning companies
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Use of cleaning chemicals that are effective against coronavirus
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Physical distancing in dining areas
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All plates, cutlery, glasses, and other tableware sanitized
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Delivered food covered securely
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Food can be delivered to guest accommodation
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Hand sanitizer in guest accommodation and common areas
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First aid kits available
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Staff follow all safety protocols as directed by local authorities
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Process in place to check health of guests
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Screens or physical barriers between staff and guests in appropriate areas
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Physical distancing rules followed
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Contactless check-in/out
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Cashless payment available
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Mobile app for room service
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Shallow end
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Swimming pool
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Beach umbrellas
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Pool with view
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Pool bar
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Airport drop-off
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Airport pickup
Policies
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Superior Room
Room Type:
Double
Room Size:
23 m2
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Food & DrinkTea/Coffee maker, Minibar, Bottle of water, Wine/ChampagneBathroomPrivate bathroom, Bathtub or shower, Towels/Sheets (extra fee), Bathtub, Shower, Bathrobe, Slippers, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, HairdryerGeneralTile/Marble floor, Hypoallergenic, Lockers, Key card access, Iron, Ironing facilities, Electric blankets, Safe, Hardwood or parquet floors, Air conditioning, Trash cans, Smoke Alarm, Suit pressMedia & TechnologyTV, Satellite channels, Telephone, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up service, Executive lounge accessOutdoorsBalcony, Outdoor furniture, Outdoor dining area, Patio, TerraceKitchenDining table, Cleaning products, Wine glasses, Electric kettle, Coffee machine, RefrigeratorLiving AreaSitting area, Dining area, DeskViewInner courtyard view, Garden view, Quiet street view, View, Pool view, Mountain view, Landmark viewBedroomLinens, Childrens' cribs, Wardrobe or closetAccessibilityAccessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floorRoom AmenitiesAdapter, Feather pillow, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bedPool and SpaShallow end, Plunge Pool, Infinity Pool, Pool with a view, Pool towelsExclusive servicesConcierge services, Access to private pool, Free gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Family Room
Room Type:
Family
Room Size:
25 m2
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Food & DrinkTea/Coffee maker, Minibar, Bottle of water, Wine/ChampagneBathroomPrivate bathroom, Bathtub or shower, Towels/Sheets (extra fee), Bathtub, Shower, Bathrobe, Slippers, Toilet, Towels, Body soap, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, HairdryerGeneralTile/Marble floor, Hypoallergenic, Lockers, Key card access, Iron, Ironing facilities, Electric blankets, Safe, Hardwood or parquet floors, Air conditioning, Trash cans, Smoke Alarm, Suit pressMedia & TechnologyTV, Satellite channels, Telephone, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up service, Executive lounge accessOutdoorsBalcony, Outdoor furniture, Outdoor dining area, Patio, TerraceKitchenDining table, Cleaning products, Wine glasses, Electric kettle, Coffee machine, RefrigeratorLiving AreaSitting area, Dining area, DeskViewInner courtyard view, Garden view, Quiet street view, View, Pool view, Mountain view, Landmark view, Lake viewBedroomLinens, Childrens' cribs, Wardrobe or closetAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesAdapter, Feather pillow, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bedPool and SpaShallow end, Plunge Pool, Infinity Pool, Pool with a view, Pool towelsExclusive servicesConcierge services, Access to private pool, Free gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Suite
Room Type:
Suite
Room Size:
40 m2
|
Food & DrinkTea/Coffee maker, Minibar, Bottle of water, Wine/ChampagneBathroomBathtub, Bathrobe, Walk-in shower, Free toiletries, Toilet paper, Toothbrush, Shampoo, Conditioner, Hairdryer, Bathtub or shower, Towels/Sheets (extra fee), Slippers, Toilet, Spa tub, Additional bathroom, Private bathroom, Body soap, Towels, Shower capGeneralTile/Marble floor, Hypoallergenic, Lockers, Key card access, Iron, Ironing facilities, Electric blankets, Interconnecting room(s) available, Safe, Hardwood or parquet floors, Air conditioning, Trash cans, Smoke Alarm, Suit pressMedia & TechnologyTV, Satellite channels, Telephone, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up service, Executive lounge accessKitchenKitchenette, Dining table, Cleaning products, Wine glasses, Electric kettle, Microwave, Coffee machine, Kitchenware, RefrigeratorOutdoorsBalcony, Outdoor furniture, Outdoor dining area, Patio, TerraceLiving AreaDining area, Sitting area, Sofa, DeskBedroomWalk-in closet, Wardrobe or closet, Extra long beds (> 6.5 ft), Linens, Childrens' cribsViewInner courtyard view, Garden view, Quiet street view, View, Pool view, Landmark view, Lake viewAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesAdapter, Feather pillow, Hypoallergenic pillow, Non-feather pillow, Clothes rack, Socket near the bedPool and SpaShallow end, Plunge Pool, Infinity Pool, Pool with a view, Pool towelsExclusive servicesConcierge services, Access to private pool, Free gym accessPhysical distancingSingle-room AC for guest accommodation |
FAQ's
Is this Lake Kivu Serena Hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Lake Kivu Serena Hotel?
Check-in time for Lake Kivu Serena Hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Lake Kivu Serena Hotel have a swimming pool?
Yes, this Lake Kivu Serena Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Lake Kivu Serena Hotel?
Best-rates for the Lake Kivu Serena Hotel starts from $250 per night with includes Internet, Laundry, Sports/Activities, Pool, View, Private Beach, Oceanfront, Accessibility, Wellness Facilities, Bar, Balcony/Terrace, Transportation/Shuttle, Entertainment, Business Services, Air Conditioner, Parking, Wheelchair Accessible, Spa, Restaurant, Child Friendly, Ocean View, Security/Safety, Guest Services With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.
Is Lake Kivu Serena Hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Lake Kivu Serena Hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Lake Kivu Serena Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Lake Kivu Serena Hotel?
Based on the information reported by the owner or manager, the Lake Kivu Serena Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Lake Kivu Serena Hotel?
Based on the information reported by the owner or manager, details for the cancellation policy for the Lake Kivu Serena Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
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