Lumley Castle Hotel | Hotel in Chester-le-Street

| 8.8 (4682 Reviews) |  10 Bathrooms  24 Guests
Chester-le-Street Hotel | Lumley Castle Hotel

Hotel in Chester-le-Street

Within easy driving distance of Newcastle, Durham and Sunderland, the magnificent spectacle of Lumley Castle has dominated the County Durham landscape for over 630 years. Surrounded by beautiful parklands overlooking the River Wear and Durham County Cricket Ground, the castle is a Grade I listed monument to a bygone age of chivalry and honor. The hotel features 71 luxurious and uniquely designed bedrooms – elegant drapes, four poster beds, feature baths, rooms with stunning views and complimentary Wi-Fi internet. Dine in the splendor of the newly refurbished Knights Restaurant, offering seasonal Al a Carte Menu's and an extensive selection of fine wines to complement your meal (table reservations are essential). Indulge in a sumptuous afternoon tea, relax and unwind in the also, newly refurbished Library Bar, or choose an intimate private dining experience. Lumley Castle is also the first and only historic site in the UK to have its own Escape Room – Lily of Lumley – a truly immersive and thrilling Escape experience. The hotel is ideally located to explore the North East of England and more, being just 11 miles south of Newcastle, 8.1 miles north of Durham and 12 miles west of Sunderland.

Lumley Castle Hotel is located in Chester-le-Street.

This 71 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, TV, Entertainment, and several others. This is a 4 star rated property and has over 4682 reviews with the average score of 8.8 . Coming to Chester-le-Street and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 71 Bedrooms Hotel if you want to learn more about this Treehouse.com place in Chester-le-Street. These details are authentic, as they are provided by our partner, booking.com.

This Lumley Castle Hotel in Chester-le-Street is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Lumley Castle Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Chester-Le-Street, Chester-le-Street, DH3 4NX, United Kingdom

Amenities

Parking
TV
View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Wine/Champagne
  • Kids' meals
  • Bar
Parking
  • Free parking
  • Parking on site
  • Parking
  • Accessible parking
Activities
  • Golf course (within 2 miles)
General
  • Non-smoking rooms
  • Wifi in all areas
  • Safe
Guest Services
  • Express check-in/out
  • Daily housekeeping
  • Fax/Photocopying
  • Suit press
  • Shared lounge/TV area
  • 24-hour front desk
  • Baggage storage
  • Meeting/Banquet facilities
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Garden
  • Outdoor furniture
  • Picnic area
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Contactless check-in/out

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Please note that due to limited table numbers at the black knight restaurant we kindly ask that you book a table as early as possible, lumley castle courtyard classic rooms are the only room type that are pet friendly within the hotel as we only have limited availability for pet friendly rooms please check with reservations first before booking. our pet friendly rooms are 2 single rooms and 2 courtyard classics.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.59
Location:
9.32
Staff:
9.22
Facilities:
8.64
Comfort:
8.94
Cleanliness:
8.9
Aug 30, 2025 07:00:00 AM
Review Score:   5
Australia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The novelty of the building being a castle is the only positive of this stay, the actual operation of the building as a hotel was a massive disappointment and fell well short of expectation, along with a complete lack of customer service
Negative: The hotel is dirty in both public areas and room, every surface of the public areas was dusty and needed a good clean The room is tired, cramped, the carpet is work, the paint needs re-painting, the mattress was old, tired and lopsided and didn't get any sleep The wifi doesnt reach the guest rooms and barely works in the public areas either, even the staff can't operate the credit card terminals in the bar without moving to the corridor The staff in the bar were ill informed and had very poor customer service skills. They make things up as they go, tell guests different things. They offer low coffee tables to eat dinner on, which was uncomfortable and awkward. The atmosphere is awkward, they need better background music and create some atmosphere. It was like sitting in a nursing home with every table occupied and everyone talking softly as every table can hear each other, and they are all doing the same. Then the staff come in and you get amusement from the different stories they make up to the next table as to why something didn't work or was wrong, and as the staff member left all the tables of guests look at each other, laugh and shake their heads The food was very average and not restaurant quality and was over priced for the quality We had other peoples drinks added yo our bill The front desk staff basically ignore you anytime you walk past and check in was cold and generic. The staff in every area of this hotel need to get some personality, training in how to talk to people, and training in the hotel offerings and service
See All Reviews

Room Arrangement

Room Info Facilities
Single Room
Room Type: Single
Room Size: 16 m2
1 Twin bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Shower cap, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock

General

Carpeted, Trash cans, Key access, Ironing facilities, Iron, Heating, Smoke Alarm

Living Area

Desk

View

View

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack

Food & Drink

Bottle of water
Courtyard Superior Room
Room Type: Double
Room Size: 24 m2
1 Full bed(s) Bed

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Shower cap, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock

General

Carpeted, Trash cans, Key access, Ironing facilities, Iron, Heating, Smoke Alarm

Living Area

Desk

View

View

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room Amenities

Clothes rack

Food & Drink

Bottle of water
Castle Feature Room
Room Type: Double
Room Size: 32 m2
1 Full bed(s) Bed

Bathroom

Free toiletries, Bathrobe, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Shower cap, Toilet, Towels

General

Carpeted, Trash cans, Key access, Ironing facilities, Iron, Heating, Safe, Smoke Alarm

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock

Living Area

Desk

View

View

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only, Accessible by elevator

Room Amenities

Clothes rack

Food & Drink

Bottle of water
Castle Classic Room
Room Type: Double
Room Size: 20 m2
1 Full bed(s) Bed

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Shower cap, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock

General

Carpeted, Trash cans, Key access, Ironing facilities, Iron, Heating, Smoke Alarm

Living Area

Desk

View

View

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only, Accessible by elevator

Room Amenities

Clothes rack

Food & Drink

Bottle of water
Courtyard Classic Room
Room Type: Double
Room Size: 20 m2
1 Full bed(s) Bed

Bathroom

Free toiletries, Walk-in shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Shower cap, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock

General

Carpeted, Trash cans, Key access, Ironing facilities, Iron, Heating, Smoke Alarm

Living Area

Desk

View

View

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Toilet with grab rails, Upper floors accessible by stairs only, Entire unit wheelchair accessible, Emergency cord in bathroom

Room Amenities

Clothes rack

Food & Drink

Bottle of water
Courtyard Feature Room
Room Type: Double
Room Size: 32 m2
1 Full bed(s) Bed

Bathroom

Free toiletries, Bathrobe, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Shower cap, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock

General

Carpeted, Trash cans, Key access, Ironing facilities, Iron, Heating, Smoke Alarm

Living Area

Desk

View

View

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room Amenities

Clothes rack

Food & Drink

Bottle of water
Castle Twin Room
Room Type: Twin
Room Size: 20 m2
2 Twin bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Shower cap, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock

General

Carpeted, Trash cans, Key access, Ironing facilities, Iron, Heating, Smoke Alarm

Living Area

Desk

View

View

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack

Food & Drink

Bottle of water
Bishops Suite
Room Type: Suite
Room Size: 32 m2
1 Full bed(s) Bed
2 Twin bed(s) Bed

Bathroom

Free toiletries, Bathrobe, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Shower cap, Toilet, Towels

General

Carpeted, Trash cans, Key access, Ironing facilities, Iron, Heating, Safe, Smoke Alarm

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock

Living Area

Desk

View

View

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack

Food & Drink

Bottle of water
King James Suite
Room Type: Suite
Room Size: 32 m2
1 Full bed(s) Bed
King James Suite

Bathroom

Free toiletries, Bathrobe, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Shower cap, Toilet, Towels

General

Carpeted, Trash cans, Key access, Ironing facilities, Iron, Heating, Safe, Smoke Alarm

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock

Living Area

Sitting area, Desk

View

View

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack

Food & Drink

Bottle of water
Queen Anne Suite
Room Type: Suite
Room Size: 32 m2
1 Full bed(s) Bed

Bathroom

Free toiletries, Bathrobe, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Shower cap, Toilet, Towels

General

Carpeted, Trash cans, Key access, Ironing facilities, Iron, Heating, Safe, Smoke Alarm

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock

Living Area

Sitting area, Desk

View

View

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Sofa bed, Clothes rack

Food & Drink

Bottle of water

FAQ's

Is this Lumley Castle Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Lumley Castle Hotel?

Check-in time for Lumley Castle Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Lumley Castle Hotel have a swimming pool?

No, this Lumley Castle Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lumley Castle Hotel?

Best-rates for the Lumley Castle Hotel starts from $153 per night with includes Guest Services, Child Friendly, TV, Entertainment, Internet, Parking, Restaurant, Accessibility, Business Services, Bar, Laundry, View, Balcony/Terrace, Security/Safety, Sports/Activities With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Lumley Castle Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lumley Castle Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lumley Castle Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lumley Castle Hotel?

Based on the information reported by the owner or manager, the Lumley Castle Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lumley Castle Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Lumley Castle Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $153
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