Mandarin Oriental, Shenzhen | Hotel in Shenzhen

| 9.6 (37 Reviews) |  1 Bathroom
Futian Hotel | Mandarin Oriental, Shenzhen

Hotel in Futian, Shenzhen

Along with 8 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Mandarin Oriental, Shenzhen offers 178 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool and a fitness center.

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No. 5001 Huanggang Road, Shenzhen, China

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
TVTV
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • TowelsTowels
  • Hair dryerHair dryer
  • BathrobesBathrobes
  • Designer toiletriesDesigner toiletries
  • Separate bathtub and showerSeparate bathtub and shower
BedroomBedroom
  • Air conditioningAir conditioning
  • Premium beddingPremium bedding
  • Pillow menuPillow menu
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Bed sheetsBed sheets
  • Desk chairDesk chair
  • Laptop-friendly workspaceLaptop-friendly workspace
  • SafeSafe
  • Turndown serviceTurndown service
  • Electrical adapters/chargersElectrical adapters/chargers
  • PhonePhone
  • Iron/ironing boardIron/ironing board
  • SoundproofingSoundproofing
  • DeskDesk
  • SlippersSlippers
BreakfastBreakfast
  • Self-serve breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 308 for adults and CNY 308 for childrenSelf-serve breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 308 for adults and CNY 308 for children
  • 8 restaurants and 1 coffee shop/cafe8 restaurants and 1 coffee shop/cafe
  • 1 bar1 bar
  • Free bottled waterFree bottled water
  • Free tea bags/instant coffeeFree tea bags/instant coffee
  • MinibarMinibar
  • Coffee/tea makerCoffee/tea maker
  • Electric kettleElectric kettle
ParkingParking
  • Free secured self parking on siteFree secured self parking on site
AccessibilityAccessibility
  • Wheelchair-accessible concierge deskWheelchair-accessible concierge desk
  • ElevatorElevator
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
ActivitiesActivities
  • Theme parksTheme parks
  • Indoor poolIndoor pool
  • Shopping mallShopping mall
  • Full-service spaFull-service spa
  • Fitness centerFitness center
EntertainmentEntertainment
  • 55-inch flat-screen TV55-inch flat-screen TV
  • Digital channelsDigital channels
GeneralGeneral
  • Meeting rooms -  10Meeting rooms - 10
  • ElevatorElevator
  • Reception hallReception hall
  • Front-desk safeFront-desk safe
  • Banquet hallBanquet hall
  • Chinese (Mandarin)Chinese (Mandarin)
  • Chinese (Cantonese)Chinese (Cantonese)
  • EnglishEnglish
  • Smoke-free propertySmoke-free property
  • Romance packages availableRomance packages available
Guest ServicesGuest Services
  • Laundry facilitiesLaundry facilities
  • Indoor poolIndoor pool
  • Soundproofed roomsSoundproofed rooms
  • Change of towels (on request)Change of towels (on request)
  • 24-hour front desk24-hour front desk
  • Wedding servicesWedding services
  • Luggage storageLuggage storage
  • Laundry facilitiesLaundry facilities
  • Concierge servicesConcierge services
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • Daily housekeepingDaily housekeeping
  • Porter/bellhopPorter/bellhop
  • Dry cleaning serviceDry cleaning service
  • Turndown serviceTurndown service
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • Pool sun loungersPool sun loungers
SpaSpa
  • 7 treatment rooms7 treatment rooms
  • MassagesMassages
  • Massage/treatment roomsMassage/treatment rooms
  • Spa open dailySpa open daily

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: noon late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
Check-out before noon
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Fee for self-serve breakfast: approximately cny 308 for adults and cny 308 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash

Reviews

Winnie
May 14, 2026 11:30:16 AM
Review Score:   8
Summary: good experience all round but pricy for what it offers and mall next door is not one of the bests in Shenzhen Serving staff not at par with other Mandarin properties Mo Bar service is inadequate at best
See All Reviews

Room Arrangement

Room InfoFacilities
Club Skyline View King Room
Room Size: 753 square feet m2
1 King Bed
Club Skyline View King Room

General

Number of living rooms 0, Square feet - 753, Square meters - 70, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 21
Premier View Twin Room
Room Size: 818 square feet m2
2 Twin Beds
Premier View Twin Room

General

Square meters - 76, Number of living rooms 0, Number of bedrooms - 1, Square feet - 818, Ping - 23, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe View Suite
Room Size: 1227 square feet m2
1 King Bed
Deluxe View Suite

General

Number of living rooms 0, Number of bedrooms - 1, Square feet - 1227, Ping - 34, Square meters - 114, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Oriental Suite
Room Size: 2045 square feet m2
1 King Bed
Oriental Suite

General

Number of living rooms 0, Square feet - 2045, Private bathroom, Square meters - 190, Number of bedrooms - 1, Ping - 57, Bed count minimum 1, Bed count maximum 1, Separate dining area, Number of bathrooms - 1
Club Skyline View Twin Room
Room Size: 818 square feet m2
2 Twin Beds
Club Skyline View Twin Room

General

Square meters - 76, Number of living rooms 0, Number of bedrooms - 1, Square feet - 818, Ping - 23, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Mandarin Suite
Room Size: 2045 square feet m2
1 King Bed
Mandarin Suite

General

Number of living rooms 0, Square feet - 2045, Private bathroom, Square meters - 190, Number of bedrooms - 1, Ping - 57, Bed count minimum 1, Bed count maximum 1, Separate dining area, Number of bathrooms - 1
Skyline View Suite
Room Size: 1227 square feet m2
1 King Bed
Skyline View Suite

General

Number of living rooms 0, Number of bedrooms - 1, Square feet - 1227, Ping - 34, Square meters - 114, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Presidential Suite
Room Size: 4306 square feet m2
1 King Bed
Presidential Suite

General

Number of living rooms 0, Private bathroom, Square meters - 400, Number of bedrooms - 1, Ping - 121, Square feet - 4306, Bed count minimum 1, Bed count maximum 1, Separate dining area, Number of bathrooms - 1
Deluxe Room, 1 King Bed
Room Size: 603 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Number of living rooms 0, Square feet - 603, Ping - 17, Number of bedrooms - 1, Wheelchair accessible, Bed count minimum 1, Square meters - 56, Lowered locks/deadbolt, Bed count maximum 1, Number of bathrooms - 1
Premier View King Room
Room Size: 753 square feet m2
1 King Bed
Premier View King Room

General

Number of living rooms 0, Square feet - 753, Square meters - 70, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 21
Twin Room (Skyline View)
Room Size: 678 square feet m2
2 Twin Beds
Twin Room (Skyline View)

General

Square feet - 678, Ping - 19, Number of living rooms 0, Square meters - 63, Number of bedrooms - 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Mandarin Oriental, Shenzhen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mandarin Oriental, Shenzhen have a swimming pool?

Yes, this Mandarin Oriental, Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental, Shenzhen?

Best-rates for the Mandarin Oriental, Shenzhen starts from $522 per night with includes Business Services, Bedding/Linens, Air Conditioner, Guest Services, Breakfast, Child Friendly, Laundry, Bar, Parking, TV, Wheelchair Accessible, Accessibility, Security/Safety, Internet, Wellness Facilities, Spa, Kitchen, Restaurant, Toiletries, Pool With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Mandarin Oriental, Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental, Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental, Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental, Shenzhen?

Based on the information reported by the owner or manager, the Mandarin Oriental, Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental, Shenzhen?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mandarin Oriental, Shenzhen are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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