Melia Casa Maya Cancun All Inclusive | Resort in Cancún

| 8.2 (104 Reviews) |  7 Bathrooms  37 Guests
Zona Hotelera Resort | Melia Casa Maya Cancun All Inclusive

Resort in Zona Hotelera, Cancún

Melia Casa Maya Cancun All Inclusive hotel opened in 1980 and the last renovation was in 2024. Offering views of the Nichupté Lagoon and the Caribbean Sea, Melia Casa Maya Cancun All Inclusive is a 8-minute drive from downtown Cancún. It offers an outdoor swimming pool, a hot tub and a restaurant. Melia Casa Maya Cancun All Inclusive features air-conditioned rooms with terraces overlooking the sea. They offer a TV with cable channels, a private bathroom and a fully-equipped kitchenette. The restaurant serves an international buffet, offering Mexican food, seafood dishes, as well as international cuisine. Other facilities at the hotel include a snack bar, a 24-hour reception and a water park. Cancun International Airport is a 25-minute drive away from the hotel.

Melia Casa Maya Cancun All Inclusive is located in Cancún.

This 275 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Private Pool, Private Beach, Ocean View, and several others. This is a 4 star rated property and has over 104 reviews with the average score of 8.2 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 275 Bedrooms Resort if you want to learn more about this Treehouse.com place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Melia Casa Maya Cancun All Inclusive in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Melia Casa Maya Cancun All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Boulevard Kukulcan KM 5.5. Zona Hotelera, Cancún, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Private Pool
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Kids' meals
  • Bar
  • Snack bar
Parking
  • Free parking
  • Private Parking
  • Parking
  • Accessible parking
Accessibility
  • Wheelchair accessible
Activities
  • Beachfront
  • Water park
  • Live sports events (broadcast)
  • Beach
  • Indoor pool (year-round)
  • Indoor pool
  • Water sports facilities on site
  • Kids' club
  • Tennis court
  • Playground
  • Entertainment staff
  • Private beach area
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Smoke-free property
  • Non-smoking rooms
  • Air conditioning
  • Safe
Guest Services
  • Ironing service
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Shuttle service
  • Laundry
  • Valet parking
  • 24-hour front desk
  • Vending machine (drinks)
  • Packed lunches
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Sun deck
  • Terrace
  • Outdoor pool (year-round)
  • Garden
  • Outdoor furniture
Security/Safety
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Access to healthcare professionals
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Spa
  • Pool with view
  • Pool bar
  • Waterslide
  • Kids' pool
  • Shallow end
  • Beach umbrellas
  • Swimming pool
  • Beach chairs/Loungers
  • Heated pool
  • Swimming pool toys

Policies

Check-in
The minimum age for check-in is 18
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
The name on the credit card used for the booking should correspond to the guest staying at the propertyguests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.86
Location:
8.59
Staff:
8.13
Facilities:
7.68
Comfort:
8.35
Cleanliness:
8.21
Kareko
Aug 8, 2025 07:00:00 AM
Review Score:   9
Mexico
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Staff attitude and service, the italian restaurant and the grill restaurant. The beach was gorgeous and clean.
Negative: It's remodeled mainly in the common areas. They did minimum remodeling in the rooms.. don't think it's worth the price considering the rooms. I stayed at The Level and the concierge was great but only available every other day. I don't think The Level package is worth the upgrade in this hotel but it is in other Melias. They have an open palapa restaurant with no AC or proper ventilation. It was just not an enjoyable experience because of the heat. The main market restaurant lacked of variety, pretty much the same menu everyday. Bar service needs at least two barmen at the pool. They had only one guy who couldn't keep up with the orders.
See All Reviews

Room Arrangement

Room Info Facilities
Melia Room Ocean View
Room Type: Quad
Room Size: 41 m2
1 Queen bed(s) Bed
2 Full bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Shower, Bathrobe, Slippers, Body soap, Shampoo, Hairdryer, Conditioner

General

Ironing facilities, Air conditioning, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, Cable channels

Bedroom

Wardrobe or closet, Alarm clock

View

Sea view
The Level Room Swim Up
Room Type: Quad
Room Size: 41 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Bathrobe, Slippers, Body soap, Shampoo, Hairdryer, Conditioner

General

Ironing facilities, Air conditioning, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, Cable channels

Bedroom

Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Coffee machine

View

Pool view, Sea view

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge, Concierge services
Melia Suite Ocean View
Room Type: Triple
Room Size: 81 m2
1 Queen bed(s) Bed
2 Full bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Shower, Bathrobe, Slippers, Body soap, Shampoo, Hairdryer, Conditioner

General

Ironing facilities, Air conditioning, Soundproof

Living Area

Sitting area

Media & Technology

Satellite channels, Flat-screen TV, Cable channels

Bedroom

Wardrobe or closet, Alarm clock

View

Sea view

Room Amenities

Sofa bed
The Level Suite Swim Up
Room Type: Triple
Room Size: 81 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Bathrobe, Slippers, Body soap, Shampoo, Hairdryer, Conditioner

General

Ironing facilities, Air conditioning, Soundproof

Living Area

Sitting area

Media & Technology

Satellite channels, Flat-screen TV, Cable channels

Bedroom

Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Coffee machine

View

Pool view, Sea view

Room Amenities

Sofa bed

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge, Concierge services
The Level Suite Ocean View
Room Type: Triple
Room Size: 81 m2
1 Queen bed(s) Bed
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Bathrobe, Slippers, Body soap, Shampoo, Hairdryer, Conditioner

General

Ironing facilities, Air conditioning, Soundproof

Living Area

Sitting area

Media & Technology

Satellite channels, Flat-screen TV, Cable channels

Bedroom

Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Coffee machine

View

Sea view

Room Amenities

Sofa bed

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge, Concierge services
The Level Grand Suite
Room Type: Suite
Room Size: 104 m2
1 Queen bed(s) Bed
2 Full bed(s) Bed
The Level Grand Suite

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Bathrobe, Slippers, Body soap, Shampoo, Hairdryer, Conditioner

General

Ironing facilities, Air conditioning, Soundproof

Living Area

Sitting area

Media & Technology

Satellite channels, Flat-screen TV, Cable channels

Bedroom

Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Coffee machine

View

Sea view

Room Amenities

Sofa bed

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge, Concierge services
The Level Room Ocean View
Room Type: Quad
Room Size: 41 m2
1 Queen bed(s) Bed
2 Full bed(s) Bed
The Level Room Ocean View

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Bathrobe, Slippers, Body soap, Shampoo, Hairdryer, Conditioner

General

Ironing facilities, Air conditioning, Soundproof

Media & Technology

Satellite channels, Flat-screen TV, Cable channels

Bedroom

Wardrobe or closet, Alarm clock

Kitchen

Electric kettle, Coffee machine

View

Sea view

Exclusive services

Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge, Concierge services

FAQ's

Is this Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zona Hotelera resort?

Check-in time for Zona Hotelera resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zona Hotelera resort have a swimming pool?

Yes, this Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera resort?

Best-rates for the Zona Hotelera resort starts from $83 per night with includes Laundry, View, Wheelchair Accessible, Private Pool, Private Beach, Ocean View, Transportation/Shuttle, Breakfast, Security/Safety, Sports/Activities, Internet, Air Conditioner, Parking, Pool, Balcony/Terrace, Accessibility, Restaurant, Guest Services, Entertainment, Oceanfront, Bar, Child Friendly With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera resort?

Based on the information reported by the owner or manager, the Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zona Hotelera resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $83
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