Mercure Andorra | Hotel in Andorra la Vella

| 8.1 (2857 Reviews) |   Pet Friendly  3 Bathrooms  26 Guests
Andorra la Vella Hotel | Mercure Andorra

Hotel in Andorra la Vella

Hotel Mercure is in the commercial center of Andorra la Vella. It has a free spa, common areas and heated rooms with a mini-bar. All rooms at this hotel are soundproofed. There is air conditioning and an private bathroom. The hotel spa includes an indoor swimming pool and a hot tub. There is also a Turkish bath and sauna. Mercure Andorra has many facilities for children. There is a games room on site. There is a restaurant and a bar. The hotel has a large terrace. The area is ideal for shopping and skiing. Ski storage is available on site.

Mercure Andorra is located in Andorra la Vella.

This 158 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pet Friendly, and several others. This is a 4 star rated property and has over 2857 reviews with the average score of 8.1 . Coming to Andorra la Vella and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 158 Bedrooms Hotel if you want to learn more about this TreehouseRentals.com place in Andorra la Vella. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Andorra in Andorra la Vella is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Andorra”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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C/ de la Roda # 2, Andorra la Vella, AD500, Andorra

Amenities

Air ConditionerAir Conditioner
ParkingParking
Pet FriendlyPet Friendly
PoolPool
ViewView
Wheelchair AccessibleWheelchair Accessible
Private PoolPrivate Pool
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
EV Charge StationEV Charge Station
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
SkiingSkiing
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
Child FriendlyChild Friendly
HeatingHeating
Hot TubHot Tub
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • RestaurantRestaurant
  • Special diet meals (on request)Special diet meals (on request)
  • BarBar
ParkingParking
  • Electric vehicle charging stationElectric vehicle charging station
  • Accessible parkingAccessible parking
  • Private ParkingPrivate Parking
  • ParkingParking
ActivitiesActivities
  • FitnessFitness
  • Game roomGame room
  • Fitness centerFitness center
  • Turkish/Steam BathTurkish/Steam Bath
  • Hot tub/JacuzziHot tub/Jacuzzi
  • SaunaSauna
  • Indoor poolIndoor pool
  • Spa facilitiesSpa facilities
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
  • Spa and wellness centerSpa and wellness center
  • PlaygroundPlayground
  • Locker roomsLocker rooms
  • SkiingSkiing
EntertainmentEntertainment
  • Indoor play areaIndoor play area
GeneralGeneral
  • HeatingHeating
  • ElevatorElevator
  • Smoke-free propertySmoke-free property
  • Pet friendlyPet friendly
  • Soundproof roomsSoundproof rooms
  • Non-smoking roomsNon-smoking rooms
  • Facilities for disabled guestsFacilities for disabled guests
  • Air conditioningAir conditioning
  • Family roomsFamily rooms
  • Wifi in all areasWifi in all areas
Guest ServicesGuest Services
  • Business centerBusiness center
  • Room serviceRoom service
  • Ironing serviceIroning service
  • Tour deskTour desk
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Car rentalCar rental
  • Fax/PhotocopyingFax/Photocopying
  • 24-hour front desk24-hour front desk
  • ConciergeConcierge
  • LockersLockers
  • Private check-in/outPrivate check-in/out
  • Vending machine (drinks)Vending machine (drinks)
  • Vending machine (snacks)Vending machine (snacks)
  • LaundryLaundry
  • Baggage storageBaggage storage
  • Daily housekeepingDaily housekeeping
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
OutdoorsOutdoors
  • Sun deckSun deck
  • TerraceTerrace
Security/SafetySecurity/Safety
  • Key card accessKey card access
  • Fire extinguishersFire extinguishers
  • Smoke alarmsSmoke alarms
  • 24-hour security24-hour security
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Delivered food covered securelyDelivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionalsAccess to healthcare professionals
  • Face masks for guests availableFace masks for guests available
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • First aid kits availableFirst aid kits available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followedPhysical distancing rules followed
  • Contactless check-in/outContactless check-in/out
  • Cashless payment availableCashless payment available
SkiingSkiing
  • Ski storageSki storage
SpaSpa
  • Beach chairs/LoungersBeach chairs/Loungers
  • Swimming poolSwimming pool

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Payment Policy
Payment Policy
Credit card required
Pet Policy
Pet Policy
Pets are allowed and charges may apply.
When traveling with pets, please note that an extra charge will be applied. also, please keep in mind that a maximum of two pets are allowed and that there's no weight limit, limited hotel parking is available on a first-come, first-served basis (located at the novotel andorra) and is subject to a surcharge, please take into account that half-board rates do not include beverages, the wellness and gym area are free for our guests; the schedule should be consulted with the hotel reception, it is not mandatory to wear a swimming cap and flip-flops, changing rooms and lockers are available for a charge of 2 eur, towels are available free of charge, please note that the wellness will be unavailable for technical reasons from 06th to 10th of may.

Reviews

Value for money:
7.75
Location:
9.26
Staff:
8.62
Facilities:
7.96
Comfort:
8.44
Cleanliness:
8.57
David
Aug 16, 2026 07:00:00 AM
Review Score:   7
France
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Most staff were very polite, helpful and friendly. The restaurant supervisor did not have a friendly manner with clients, was impersonal and could have set a warmer tone in the dining room. I asked him if he is disrespectful to all guests or just to me. His response was ‘It is only 8 in the morning’. I explained to him that this was not an excuse for his unprofessional manner.
Negative: The unprofessional manner of the restaurant supervisor as I explained above.
Summary: A largely positive experience. Most staff were friendly. The hotel was spotlessly clean.
See All Reviews

Room Arrangement

Room InfoFacilities
Quadruple Room
Room Type: Quad
Room Size: 42 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed
Quadruple Room

Food & Drink

Bottle of water, Minibar

Bathroom

Toilet paper, Hairdryer, Shower cap, Toilet, Private bathroom, Body soap, Shampoo, Free toiletries, Shower, Towels, Bath

General

Heating, Trash cans, Carpeted, Key card access, Soundproofing, Smoke Alarm, Air conditioning, Safety deposit box

Media & Technology

Telephone, Flat-screen TV, Satellite channels, TV

Living Area

Sofa, Desk

Services

Wake-up service

Bedroom

Cribs, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator

Pool and Spa

Pool towels
Superior Twin Room
Room Type: Double
Room Size: 12 m2
2 Twin bed(s) Bed
Superior Twin Room

Food & Drink

Bottle of water, Minibar

Bathroom

Toilet paper, Hairdryer, Shower cap, Toilet, Private bathroom, Body soap, Shampoo, Free toiletries, Shower, Towels, Bath

General

Heating, Trash cans, Carpeted, Key card access, Soundproofing, Smoke Alarm, Air conditioning, Safety deposit box

Media & Technology

Telephone, Flat-screen TV, Satellite channels, TV

Living Area

Desk

Services

Wake-up service

Bedroom

Cribs, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator

Pool and Spa

Pool towels
Superior Double Room
Room Type: Double
Room Size: 22 m2
1 Full bed(s) Bed
Superior Double Room

Food & Drink

Bottle of water, Minibar

Bathroom

Toilet paper, Hairdryer, Toilet, Private bathroom, Body soap, Shampoo, Free toiletries, Shower cap, Towels, Bath

General

Heating, Trash cans, Carpeted, Key card access, Soundproofing, Smoke Alarm, Air conditioning, Safety deposit box

Media & Technology

Telephone, Flat-screen TV, Satellite channels, TV

Living Area

Desk

Services

Wake-up service

Bedroom

Cribs, Wardrobe or closet, Linens

Accessibility

Upper floors accessible by elevator

Pool and Spa

Pool towels
Superior Room with One Queen and One Single Bed
Room Type: Triple
Room Size: 40 m2
1 Full bed(s) Bed
1 Sofa bed Bed
Superior Room with One Queen and One Single Bed

Bathroom

Toilet, Toilet paper
Superior Room with One Double Bed and Two Single Beds - Non-Smoking
Room Type: Quad
1 Full bed(s) Bed
2 Sofa bed Bed
Superior Room with One Double Bed and Two Single Beds - Non-Smoking
Superior Room with One Double Bed and One Single Bed
Room Type: Triple
1 Twin bed(s) Bed
1 Full bed(s) Bed
Superior Room with One Double Bed and One Single Bed
Deluxe Suite
Room Type: Double
1 Queen bed(s) Bed
Deluxe Suite
Executive Suite with One Queen Bed, Two Single Beds and Sofa
Room Type: Suite
Executive Suite with One Queen Bed, Two Single Beds and Sofa

FAQ's

Is this Mercure Andorra pet-friendly for guests? 

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Andorra? 

Check-in time for Mercure Andorra starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Andorra have a swimming pool? 

Yes, this Mercure Andorra has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Andorra? 

Best-rates for the Mercure Andorra starts from $106 per night with includes Air Conditioner, Parking, Pet Friendly, Pool, View, Wheelchair Accessible, Private Pool, Ocean View, Balcony/Terrace, Oceanfront, Accessibility, Transportation/Shuttle, Security/Safety, EV Charge Station, Business Services, Sports/Activities, Skiing, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Child Friendly, Heating, Hot Tub, Internet, Laundry With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Mercure Andorra a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Andorra wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Mercure Andorra is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Andorra? 

Based on the information reported by the owner or manager, the Mercure Andorra indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Andorra? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Andorra are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.