NASPA New Otani | Hotel in Yuzawa

| 8.5 (423 Reviews) |  2 Bathrooms  55 Guests
Yuzawa-machi Hotel | NASPA New Otani

Hotel in Yuzawa-machi, Yuzawa

Right next to NASPA Ski Garden, New Otani Hotel features hot-spring baths, an indoor pool and 7 food and beverage options. Spacious Japanese and Western rooms are offered, all with a private bathroom. Guests can enjoy skiing (It's a ski slope. snowboarding is not available.) during the winter season on site. The area is popular for skiing and cycling. Guests at NASPA New Otani stay in air-conditioned rooms with a tea maker and fridge. The private bathroom includes a bathtub, slippers and amenities. The hotel is 1.2 mi from JR Echigo Yuzawa Train Station. Parking is free and bicycles can be rented. Guests can relax at the sauna or hot tub, or unwind with a massage. Both tennis courts and table tennis are on offer, as is a fitness room. Ski equipment rental and ski storage are available. There is a shop at the property. Fontana serves Continental cuisine, and Japanese dishes are on offer at Senbazuru. Bar Festa offers a lively time with drinks and karaoke, while Bar Capri provides calm sophistication.

NASPA New Otani is located in Yuzawa.

This 459 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 4 star rated property and has over 423 reviews with the average score of 8.5 . Coming to Yuzawa and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 459 Bedrooms Hotel if you want to learn more about this TreehouseRentals.com place in Yuzawa. These details are authentic, as they are provided by our partner, booking.com.

This NASPA New Otani in Yuzawa is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “NASPA New Otani”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Yuzawa 2117-9, Yuzawa, 949-6101, Japan

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
Private PoolPrivate Pool
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
EV Charge StationEV Charge Station
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
SkiingSkiing
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Barbecue/Outdoor CookingBarbecue/Outdoor Cooking
Child FriendlyChild Friendly
HeatingHeating
Hot TubHot Tub
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • BarBar
  • Coffee house on siteCoffee house on site
  • RestaurantRestaurant
  • Kids' mealsKids' meals
  • Special diet meals (on request)Special diet meals (on request)
ParkingParking
  • Electric vehicle charging stationElectric vehicle charging station
  • Parking on siteParking on site
  • Accessible parkingAccessible parking
  • Free parkingFree parking
  • ParkingParking
  • Private ParkingPrivate Parking
ActivitiesActivities
  • Indoor pool (year-round)Indoor pool (year-round)
  • Tennis equipmentTennis equipment
  • Game roomGame room
  • Indoor poolIndoor pool
  • CyclingCycling
  • Fitness centerFitness center
  • SaunaSauna
  • FitnessFitness
  • Spa facilitiesSpa facilities
  • Ping-pongPing-pong
  • KaraokeKaraoke
  • Temporary art galleriesTemporary art galleries
  • Steam roomSteam room
  • Hot spring bathHot spring bath
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
  • Hot tub/JacuzziHot tub/Jacuzzi
  • Public BathPublic Bath
  • SkiingSkiing
  • Locker roomsLocker rooms
  • HikingHiking
  • Tennis courtTennis court
  • Open-air bathOpen-air bath
  • MassageMassage
GeneralGeneral
  • Family roomsFamily rooms
  • SafeSafe
  • Non-smoking roomsNon-smoking rooms
  • HeatingHeating
  • ElevatorElevator
  • Chapel/ShrineChapel/Shrine
  • Wifi in all areasWifi in all areas
  • Air conditioningAir conditioning
  • Designated smoking areaDesignated smoking area
Guest ServicesGuest Services
  • Baggage storageBaggage storage
  • Dry cleaningDry cleaning
  • StrollersStrollers
  • 24-hour front desk24-hour front desk
  • LockersLockers
  • Vending machine (drinks)Vending machine (drinks)
  • Shuttle serviceShuttle service
  • Daily housekeepingDaily housekeeping
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • LaundryLaundry
  • Suit pressSuit press
  • Ironing serviceIroning service
  • Fax/PhotocopyingFax/Photocopying
  • Shuttle service (free)Shuttle service (free)
InternetInternet
  • WifiWifi
  • InternetInternet
  • Free WifiFree Wifi
OutdoorsOutdoors
  • BBQ facilitiesBBQ facilities
Security/SafetySecurity/Safety
  • Smoke alarmsSmoke alarms
  • Key accessKey access
  • CCTV outside propertyCCTV outside property
  • Security alarmSecurity alarm
  • Fire extinguishersFire extinguishers
  • 24-hour security24-hour security
  • CCTV in common areasCCTV in common areas
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containersBreakfast to-go containers
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guestsProcess in place to check health of guests
  • First aid kits availableFirst aid kits available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Physical distancing rules followedPhysical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Cashless payment availableCashless payment available
SkiingSkiing
  • Ski-in, ski-out accessSki-in, ski-out access
  • Ski schoolSki school
  • Ski rental on siteSki rental on site
  • Ski pass vendorSki pass vendor
  • Ski storageSki storage
SpaSpa
  • Swimming poolSwimming pool
  • Heated poolHeated pool

Policies

Check-in
Check-in
The minimum age for check-in is 18
Payment Policy
Payment Policy
Credit card required
Pet Policy
Pet Policy
Pets are not allowed
Guests with children must inform the property at time of booking. please specify how many children will be staying and their respective ages in the special request box, please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. please contact the property for more details, only skiing is is possible at the property. snowboarding is not possible, renovation work of the property will be carried out from 11/05/26 to 30/11/26, guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.35
Location:
8.64
Staff:
8.94
Facilities:
8.68
Comfort:
9.05
Cleanliness:
9.07
Hadi
Apr 5, 2026 07:00:00 AM
Review Score:   10
Indonesia
Reviewer Type: Family With Children
Travel Purpose: leisure
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Room Arrangement

Room InfoFacilities
Western Suite
Room Type: Suite
Room Size: 111 m2
2 Twin bed(s) Bed

Bathroom

Private bathroom, Toilet, Free toiletries, Shower, Slippers, Hairdryer, Bathtub

General

Heating, Safe, Air conditioning, Trash cans

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area

Media & Technology

Flat-screen TV

View

View

Bedroom

Wardrobe or closet

Room amenities

Clothes rack, Yukata

Pool and Spa

Pool towels
Japanese Suite
Room Type: Suite
Room Size: 111 m2
5 Futon bed(s) Bed

Bathroom

Private bathroom, Toilet, Free toiletries, Shower, Slippers, Hairdryer, Bathtub

General

Heating, Safe, Air conditioning, Trash cans

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area

Media & Technology

Flat-screen TV

View

View

Bedroom

Wardrobe or closet

Room amenities

Clothes rack, Tatami (traditional Japanese flooring), Yukata

Pool and Spa

Pool towels
Family Room with Tatami Area
Room Type: Family
Room Size: 50 m2
2 Twin bed(s) Bed
3 Futon bed(s) Bed
Japanese room 20 tatami
Room Type: Family
Room Size: 74 m2
9 Futon bed(s) Bed
Japanese room 20 tatami
Japanese-Style Room (12 tatami)
Room Type: Family
Room Size: 50 m2
6 Futon bed(s) Bed
Japanese-Style Room (12 tatami)
Superior Twin Room - Non Smoking
Room Type: Twin
Room Size: 37 m2
2 Twin bed(s) Bed

Bedroom

Childrens' cribs
Superior Fourth - Non Smoking
Room Type: Quad
Room Size: 74 m2
4 Twin bed(s) Bed
Superior Fourth - Non Smoking

Bedroom

Childrens' cribs
Junior Suite
Room Type: Triple
Room Size: 74 m2
2 Twin bed(s) Bed
1 Sofa bed Bed
Junior Suite

Bedroom

Childrens' cribs
Superior Twin Room - Smoking
Room Type: Twin
Room Size: 37 m2
2 Twin bed(s) Bed
Superior Fourth - Smoking
Room Type: Quad
Room Size: 74 m2
4 Twin bed(s) Bed
Superior Fourth - Smoking
Superior Twin Room
Room Type: Twin
2 Twin bed(s) Bed
Superior Twin Room

Bedroom

Childrens' cribs
Standard Twin Room
Room Type: Twin
2 Twin bed(s) Bed

Bedroom

Childrens' cribs
Standard Twin Room
Room Type: Twin
2 Twin bed(s) Bed

Bedroom

Childrens' cribs

FAQ's

Is this NASPA New Otani pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at NASPA New Otani? 

Check-in time for NASPA New Otani starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the NASPA New Otani have a swimming pool? 

Yes, this NASPA New Otani has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in NASPA New Otani? 

Best-rates for the NASPA New Otani starts from $148 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, Private Pool, Accessibility, Transportation/Shuttle, Security/Safety, EV Charge Station, Business Services, Sports/Activities, Skiing, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, Heating, Hot Tub, Internet, Laundry With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is NASPA New Otani a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the NASPA New Otani wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the NASPA New Otani has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the NASPA New Otani? 

Based on the information reported by the owner or manager, the NASPA New Otani indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for NASPA New Otani? 

Based on the information reported by the owner or manager, details for the cancellation policy for the NASPA New Otani are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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