Phoenix Hotel | Hotel in Hakuba

| 9.8 (6 Reviews) | 1 Bathroom

Hotel in Happo, Hakuba

Jump on the free ski shuttle for a day on the slopes before returning to Phoenix Hotel for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include ski storage and ski passes.
Phoenix Hotel offers 12 accommodations with coffee/tea makers and bathrobes. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hakuba hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

4690-2 Hokujo, Hakuba, 399-9301, Japan

Amenities

Parking

Pool

Accessibility

Transportation/Shuttle

Security/Safety

Sports/Activities

Bedding/Linens

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bidet

Bathrobes

Toilet paper

Free toiletries

Hair dryer

Toothbrush and toothpaste

Soap

Towels

Shampoo

Bedroom

Cribs/infant beds (surcharge)

Heating

Bed sheets

Slippers

Tatami (woven mat floors)

Laundry detergent

Restaurant dining guide

Phone

Guidebooks/recommendations

Local maps

Breakfast

Free continental breakfast available daily 7 AM–9:00 AM

1 bar

1 restaurant

Electric kettle

Coffee/tea maker

Free tea bags/instant coffee

Refrigerator

Parking

Free ski shuttle

Free offsite parking within 1640 ft; reservations required

Onsite parking available only on request

Free uncovered self parking on site

Train station shuttle on request, at scheduled times

Free roundtrip train station shuttle from 7:00 AM - 10:00 PM

Free bus station shuttle

Accessibility

This property does not have elevators

Activities

Outlet shopping

Parasailing

Snowmobiling

Ski equipment rentals

Ski area

Snow tubing

Skiing

Hiking/biking trails

Mountain climbing

Snowshoeing

Rafting

Skiing lessons

Boat tours

Snowboarding

Ecotours

Rock climbing

Hot springs

Kayaking

Fishing

Swimming

Health/beauty spa

Ski lifts

Ski runs

Mountain biking

Sauna

Bicycle tour information

Entertainment

Flat-screen TV

General

Lockers available

Front-desk safe

Vending machine

English

Italian

French

Japanese

Fireplace in lobby

Smoke-free property

Games

Books

Guest Services

Cribs/infant beds (surcharge)

Children's games

Refrigerator

Laundry facilities

Snow sports gear

Daily housekeeping

Concierge services

Front desk (limited hours)

Multilingual staff

Ski storage

Laundry facilities

Ski passes

Luggage storage

Tour/ticket assistance

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Spa

Yukata (Japanese robe)

Indoor public bath (no minerals)

Policies

Check-in

Check-in time starts at 4 pm contactless check-in available minimum check-in age: 18

Check-out

Check-out before 10 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for jpy 4500 per night.

Payment Policy

Futon bed fee: jpy 10000 per night crib (infant bed) fee: jpy 4500 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking and high chair safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Adam

Feb 14, 2026 07:21:36 AM

Review Score: 10

Summary: Excellent service Staff happy to help with all requests

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Twin Room (Triple Room) Room Size: m² 2 Twin Futons Bed	General Number of bedrooms - 0, Extra futon (surcharge), Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room (Western-Japanese Room) Room Size: m² 1 Double Bed 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Extra futon (surcharge), Number of bathrooms - 1, Bed count maximum 2
Superior Single Room Room Size: m² 1 Twin Futon Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Twin Room Room Size: m² 2 Twin Futons Bed	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Phoenix Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Phoenix Hotel?

Check-in time for Phoenix Hotel starts counting from 4:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Phoenix Hotel have a swimming pool?

Yes, this Phoenix Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Phoenix Hotel?

Best-rates for the Phoenix Hotel starts from $258 per night with includes Parking, Pool, TV, Accessibility, Transportation/Shuttle, Security/Safety, Sports/Activities, Bedding/Linens, Skiing, Wellness Facilities, Spa, Fireplace/Heating, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Phoenix Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Phoenix Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Phoenix Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Phoenix Hotel?

Based on the information reported by the owner or manager, the Phoenix Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Phoenix Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Phoenix Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $258