Pullman Nairobi Upper Hill | Hotel in Nairobi

| 9.2 (17 Reviews) |  1 Bathroom
Nairobi Upper Hill Hotel | Pullman Nairobi Upper Hill

Hotel in Nairobi Upper Hill, Nairobi

Hotel in Nairobi with a 24-hour front desk and an outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a 24-hour front desk, and a banquet hall are onsite.
Pullman Nairobi Upper Hill offers 30 accommodations with laptop-compatible safes and complimentary bottled water. 55-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


Recreational amenities at the hotel include an outdoor pool.

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Kenya Road Upper Hill, Nairobi, 100, Kenya

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Hair dryer
  • Eco-friendly toiletries
  • Rainfall showerhead
  • Soap
  • Private bathroom
  • Separate bathtub and shower
  • Toilet paper
  • Towels
Bedroom
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)
  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Desk chair
  • Electrical adapters/chargers
  • Connecting rooms available
  • Eco-friendly cleaning products used
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service
  • Iron/ironing board
  • Soundproofing
  • Water-efficient toilets only
  • Water-efficient showers only
  • Desk
  • Energy-saving switches
  • LED light bulbs
  • Bulk dispenser for toiletries
Breakfast
  • 1 restaurant
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: KES 30 per person
  • 24-hour room service
  • 1 bar
  • Free tea bags/instant coffee
  • Electric kettle
  • Free bottled water
Parking
  • Offsite parking within 328 ft (KES 3 per day), from 8:00 AM to 5:00 PM
  • Free self parking on site
Accessibility
  • Wheelchair accessible (may have limitations)
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Tile flooring in room
  • Elevator
Activities
  • Outdoor pool
Entertainment
  • Cable channels
  • 55-inch Smart TV
General
  • Elevator
  • Banquet hall
  • Water dispenser
  • French
  • English
  • Swahili
  • No plastic drinking straws
  • No plastic water bottles
  • No plastic coffee stirrers
  • Vegetarian dining options
  • Romance packages available
  • Reusable cups only
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Annual offsets purchased for at least 10% of carbon footprint
  • Water dispenser
  • Vegan dining options
  • Local artist showcase
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Biodegradable coffee stirrers
  • Locally-owned & organized tours & activities
  • Reusable tableware only
  • No plastic soda bottles
  • Smoke-free property
  • Local culture & ecosystem education
Guest Services
  • Free cribs/infant beds
  • Soundproofed rooms
  • Rollaway/extra beds (surcharge)
  • Outdoor pool
  • Daily housekeeping
  • Turndown service
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 11:30 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for kes 3750.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately kes 30 per person nearby parking fee: kes 3 per day (328 ft away; open 8:00 am to 5:00 pm) rollaway bed fee: kes 3750.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses eco-friendly cleaning products

Reviews

IBRAHIM E
Sep 14, 2025 09:13:52 PM
Review Score:   10
Summary: very professional and courteous staff
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room, 1 King Bed
Room Size: 355 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square feet - 355, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33, Ping - 10
Junior Suite, 1 King Bed
Room Size: 786 square feet m2
1 King Bed
Junior Suite, 1 King Bed

General

Number of living rooms 0, Bathrobes, Square feet - 786, Square meters - 73, Number of bedrooms - 1, Ping - 22, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 2 Double Beds
Room Size: 463 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds

General

Square meters - 43, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Ping - 13, Extra bed count 1, Square feet - 463, Bed count minimum 2, Bed count maximum 2
Executive Suite, 1 King Bed
Room Size: 775 square feet m2
1 King Bed
Executive Suite, 1 King Bed

General

Number of living rooms 0, Bathrobes, Square feet - 775, Square meters - 72, Number of bedrooms - 1, Ping - 22, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Executive Room, 1 King Bed
Room Size: 958 square feet m2
1 King Bed
Executive Room, 1 King Bed

General

Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square feet - 958, Ping - 27, Bed count minimum 1, Extra bed count 1, Square meters - 89, Bed count maximum 1

FAQ's

Is this Pullman Nairobi Upper Hill pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Pullman Nairobi Upper Hill have a swimming pool?

Yes, this Pullman Nairobi Upper Hill has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pullman Nairobi Upper Hill?

Best-rates for the Pullman Nairobi Upper Hill starts from $160 per night with includes Bar, Guest Services, Kitchen, Eco Friendly, Parking, Accessibility, Child Friendly, Laundry, Air Conditioner, Security/Safety, Business Services, Restaurant, Breakfast, Internet, Pool, Wheelchair Accessible, Bedding/Linens, Wellness Facilities With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Pullman Nairobi Upper Hill a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pullman Nairobi Upper Hill wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pullman Nairobi Upper Hill is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pullman Nairobi Upper Hill?

Based on the information reported by the owner or manager, the Pullman Nairobi Upper Hill indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pullman Nairobi Upper Hill?

Based on the information reported by the owner or manager, details for the cancellation policy for the Pullman Nairobi Upper Hill are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $160
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