Reef Resort Motel | Hotel in West Mackay

| 7.6 (322 Reviews) |  1 Bathroom
West Mackay Hotel | Reef Resort Motel

Hotel in West Mackay

This motel features an outdoor pool, a restaurant, and conference space. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, free newspapers, and a front-desk safe.
Reef Resort Motel offers 35 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Mackay motel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.


Recreational amenities at the motel include an outdoor pool.

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166-170 Nebo Road, West Mackay, 4740, Australia

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
RestaurantRestaurant
ToiletriesToiletries
Guest ServicesGuest Services
BreakfastBreakfast
HeatingHeating
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Free toiletriesFree toiletries
  • Hair dryerHair dryer
  • Private bathroomPrivate bathroom
  • TowelsTowels
BedroomBedroom
  • Air conditioningAir conditioning
  • HeatingHeating
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Bed sheetsBed sheets
  • Window screensWindow screens
  • Individually decoratedIndividually decorated
  • Individually furnishedIndividually furnished
  • Laptop-friendly workspaceLaptop-friendly workspace
  • Iron/ironing boardIron/ironing board
BreakfastBreakfast
  • Room service availableRoom service available
  • Full breakfast available for a fee daily 6:30 AM–8:00 AM: AUD 10.00-35.00 per personFull breakfast available for a fee daily 6:30 AM–8:00 AM: AUD 10.00-35.00 per person
  • 1 restaurant1 restaurant
  • Electric kettleElectric kettle
  • Microwave (on request)Microwave (on request)
  • Cookware/dishes/utensilsCookware/dishes/utensils
  • ToasterToaster
  • Free bottled waterFree bottled water
  • Coffee/tea makerCoffee/tea maker
  • Mini-fridgeMini-fridge
ParkingParking
  • Free self parking on siteFree self parking on site
  • Free RV/bus/truck parking on siteFree RV/bus/truck parking on site
AccessibilityAccessibility
  • No elevator (single level property)No elevator (single level property)
  • This property does not have elevatorsThis property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
ActivitiesActivities
  • Outdoor poolOutdoor pool
EntertainmentEntertainment
  • Flat-screen TVFlat-screen TV
  • Cable channelsCable channels
GeneralGeneral
  • Conference spaceConference space
  • Banquet hallBanquet hall
  • Free newspapers in lobbyFree newspapers in lobby
  • Front-desk safeFront-desk safe
  • EnglishEnglish
  • Designated smoking areas (fines apply)Designated smoking areas (fines apply)
Guest ServicesGuest Services
  • Outdoor poolOutdoor pool
  • Mini-fridgeMini-fridge
  • Laundry facilitiesLaundry facilities
  • Microwave (on request)Microwave (on request)
  • Luggage storageLuggage storage
  • Front desk (limited hours)Front desk (limited hours)
  • Daily housekeepingDaily housekeeping
  • Laundry facilitiesLaundry facilities
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • Pool sun loungersPool sun loungers

Policies

Check-in
Check-in
Check-in start time: 2:00 pm; check-in end time: 8:00 pm early check-in is available for a fee early check-in subject to availability late check-in fee for check-in between 8:30 pm and 10:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
A late check-out fee will be charged check-out before 10 am late check-out subject to availability
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are available for aud 15.0 per day. cribs (infant beds) are available for aud 11.0 per night.
Payment Policy
Payment Policy
Fee for full breakfast: approximately aud 10.00 to 35.00 per person early check-in is available for a fee (subject to availability) late check-in fee for check-in between 8:30 pm and 10:00 pm late check-out is available for a fee (subject to availability) crib (infant bed) fee: aud 11.0 per night rollaway bed fee: aud 15.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Melinda
Dec 28, 2025 10:46:26 AM
Review Score:   6
Summary: The property is run down and doesn't depict the online photos well. The bed was terrible with springs sticking through and our bathroom was unfortunately dirty with hair strands in the shower and around the sink, rubbish in the bin and dirty tissues on the counter. The carpet in the room is lifting and lumpy, with marks all over. There were no glasses or water in the fridge. A kettle was present but no items to make a tea or coffee. The two lamps in the room didn't work and two of the three lights had blown bulbs. The tv was glitching and it was hard to park in the small spaces provided. Disappointing experience.
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Room Arrangement

Room InfoFacilities
Executive Spa Suite
Room Size: 322 square feet m2
1 Queen Bed
Executive Spa Suite

General

Private hot tub, Ping - 9, Hair dryer, Number of bedrooms - 1, Square feet - 322, Separate bedroom, Square meters - 23, Private hot tub (indoor), Jetted bathtub, Separate bathtub and shower, No rollaway/extra beds, Desk, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Queen Room
Room Size: 322 square feet m2
1 Queen Bed
Queen Room

General

Ping - 9, Hair dryer, No rollaway/extra beds, Desk, Number of bedrooms - 1, Shower only, Square feet - 322, Bed count minimum 1, Square meters - 23, Bed count maximum 1
Twin Room
Room Size: 322 square feet m2
2 Queen Bed and Twin Bed
Twin Room

General

Rollaway/extra beds (surcharge), Ping - 9, Hair dryer, Desk, Number of bedrooms - 1, Shower only, Square feet - 322, Cribs/infant beds (surcharge), Extra bed count 1, Square meters - 23, Bed count minimum 2, Bed count maximum 2
2 Bedroom Family Suite
Room Size: 635 square feet m2
4 Queen Bed and Twin Beds
2 Bedroom Family Suite

General

Bed count minimum 4, Square feet - 635, Rollaway/extra beds (surcharge), Hair dryer, Shower only, Square meters - 49, Separate bedroom, Cribs/infant beds (surcharge), Extra bed count 1, Separate dining area, Mini-fridge, Ping - 17, Desk, Separate sitting area, Bed count maximum 4

FAQ's

Is this Reef Resort Motel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Reef Resort Motel have a swimming pool? 

Yes, this Reef Resort Motel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Reef Resort Motel? 

Best-rates for the Reef Resort Motel starts from $100 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, TV, Business Services, Bedding/Linens, Wellness Facilities, Restaurant, Toiletries, Guest Services, Breakfast, Heating, Internet, Kitchen, Laundry With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Reef Resort Motel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Reef Resort Motel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Reef Resort Motel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Reef Resort Motel? 

Based on the information reported by the owner or manager, the Reef Resort Motel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Reef Resort Motel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Reef Resort Motel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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