Sercotel Ayala | Hotel in Bilbao

| 8.8 (3950 Reviews) |   Pet Friendly  5 Bathrooms  11 Guests
Bilbao City Centre Hotel | Sercotel Ayala

Hotel in Bilbao City Centre, Bilbao

Conveniently set in the Bilbao City Center district of Bilbao, Sercotel Ayala is located 886 feet from Campos Eliseos Theater, 0.6 mi from Arriaga Theater and 0.9 mi from Funicular de Artxanda. The accommodations provides a 24-hour front desk as well as free WiFi throughout the property. A buffet breakfast is available daily at the hotel. All the rooms in this property are equipped with a desk, Smart TV and mini-bar. The property is 0.6 mi from Guggenheim Museum Bilbao, 1 mi from Euskalduna Conference Center and Concert Hall and 0.9 mi from Bilbao Fine Arts Museum. The train station is in close proximity of the hotel.The nearest airport is Bilbao Airport, 8.1 mi from the accommodations.

Sercotel Ayala is located in Bilbao.

This 60 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Fireplace/Heating, Breakfast, Child Friendly, and several others. This is a 4 star rated property and has over 3950 reviews with the average score of 8.8 . Coming to Bilbao and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 60 Bedrooms Hotel if you want to learn more about this Treehouse.com place in Bilbao. These details are authentic, as they are provided by our partner, booking.com.

This Sercotel Ayala in Bilbao is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sercotel Ayala”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Canciller Ayala, 3, Bilbao, 48008, Spain

Amenities

Air Conditioner
Parking
Pet Friendly
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Fireplace/Heating
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Parking
  • Parking garage
  • Parking
General
  • Wifi in all areas
  • Soundproof rooms
  • Smoke-free property
  • Facilities for disabled guests
  • Air conditioning
  • Heating
  • Elevator
  • Non-smoking rooms
  • Safe
Guest Services
  • Laundry
  • Express check-in/out
  • Daily housekeeping
  • Ironing service
  • Fax/Photocopying
  • Vending machine (drinks)
  • Dry cleaning
  • Concierge
  • Pet bowls
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Pet basket
  • Vending machine (snacks)
  • Baggage storage
  • Tour desk
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Security/Safety
  • CCTV in common areas
  • Key access
  • Security alarm
  • Fire extinguishers
  • Key card access
  • Smoke alarms
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Mobile app for room service

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Infant Policy
Cots are available from age 0 to 2 without price in crib
Pet Policy
Pets are allowed upon request and charges may apply.
When booking more than 4 rooms, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.5
Location:
9.64
Staff:
9.35
Facilities:
8.84
Comfort:
9.3
Cleanliness:
9.27
Luis Fernando
Jul 31, 2025 07:00:00 AM
Review Score:   8
Switzerland
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The location
Negative: The size of the room
See All Reviews

Room Arrangement

Room Info Facilities
Basic Double Room
Room Type: Double
Room Size: 14 m2
1 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Toilet paper, Private bathroom, Shampoo, Bidet, Toothbrush, Shower, Toilet, Towels, Hairdryer, Body soap

General

Hardwood or parquet floors, Smoke Alarm, Soundproof, Air conditioning, Heating, Key card access, Safe, Trash cans, Iron

Media & Technology

Telephone, Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed

View

Inner courtyard view, Quiet street view

Physical distancing

Single-room AC for guest accommodation
Standard Double Room
Room Type: Double
Room Size: 21 m2
1 Full bed(s) Bed
Standard Double Room

Food & Drink

Minibar

Bathroom

Free toiletries, Toilet paper, Bathtub or shower, Walk-in shower, Bathtub, Private bathroom, Shampoo, Bidet, Toothbrush, Shower, Toilet, Towels, Hairdryer, Body soap

General

Hardwood or parquet floors, Smoke Alarm, Soundproof, Air conditioning, Heating, Key card access, Safe, Trash cans, Iron

Media & Technology

Telephone, Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Toilet with grab rails, Raised toilet, Accessible by elevator, Roll-in shower, Entire unit wheelchair accessible, Shower chair, Upper floors accessible by elevator, Lower sink, Emergency cord in bathroom

Room Amenities

Non-feather pillow, Socket near the bed

View

Inner courtyard view, Quiet street view

Physical distancing

Single-room AC for guest accommodation
Superior Double Room
Room Type: Double
Room Size: 31 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Free toiletries, Toilet paper, Bathtub or shower, Bathtub, Private bathroom, Shampoo, Bidet, Toothbrush, Shower, Toilet, Towels, Hairdryer, Body soap

General

Hardwood or parquet floors, Smoke Alarm, Soundproof, Air conditioning, Heating, Key card access, Safe, Trash cans, Iron

Media & Technology

Telephone, Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sofa, Sitting area

View

View, Quiet street view

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Superior Triple Room
Room Type: Triple
Room Size: 31 m2
1 Full bed(s) Bed
1 Sofa bed Bed
Superior Triple Room

Food & Drink

Tea/Coffee maker, Minibar

General

Hardwood or parquet floors, Smoke Alarm, Soundproof, Air conditioning, Heating, Key card access, Safe, Trash cans, Iron

Media & Technology

Telephone, Satellite channels, TV, Flat-screen TV

Bathroom

Free toiletries, Bathtub or shower, Private bathroom, Shampoo, Bidet, Toothbrush, Toilet paper, Toilet, Towels, Hairdryer, Body soap

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sofa

View

View, Quiet street view

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Sofa bed

Physical distancing

Single-room AC for guest accommodation
Double or Twin Room
Room Type: Twin/Double
Room Size: 21 m2
2 Twin bed(s) Bed
Double or Twin Room

Food & Drink

Minibar

Bathroom

Free toiletries, Toilet paper, Bathtub or shower, Private bathroom, Shampoo, Bidet, Toothbrush, Shower, Toilet, Towels, Hairdryer, Body soap

General

Hardwood or parquet floors, Smoke Alarm, Soundproof, Air conditioning, Heating, Key card access, Safe, Trash cans, Iron

Media & Technology

Telephone, Satellite channels, TV, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

View, Quiet street view, Inner courtyard view

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Sercotel Ayala pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sercotel Ayala?

Check-in time for Sercotel Ayala starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sercotel Ayala have a swimming pool?

No, this Sercotel Ayala does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sercotel Ayala?

Best-rates for the Sercotel Ayala starts from $177 per night with includes Air Conditioner, Pet Friendly, Accessibility, Security/Safety, Business Services, Guest Services, Internet, Laundry, Parking, Wheelchair Accessible, Fireplace/Heating, Breakfast, Child Friendly With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Sercotel Ayala a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sercotel Ayala wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sercotel Ayala is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sercotel Ayala?

Based on the information reported by the owner or manager, the Sercotel Ayala indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sercotel Ayala?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sercotel Ayala are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $177
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