Sheraton Grand Mirage Resort, Port Douglas | Hotel in Port Douglas

| 8.8 (970 Reviews) |  1 Bathroom
Port Douglas Hotel | Sheraton Grand Mirage Resort, Port Douglas

Hotel in Port Douglas

Salt air and 12 outdoor pools, near Four Mile Beach
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a picnic area.
Housekeeping is available on request.
Sheraton Grand Mirage Resort, Port Douglas offers 295 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.


Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 12 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Port Douglas Road, Port Douglas, 4877, Australia

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Toothbrush and toothpaste
  • Private bathroom
  • Towels
  • Bathrobes
  • Designer toiletries
  • Hair dryer
Bedroom
  • Air conditioning
  • Down comforter
  • Pillow-top mattress
  • Egyptian cotton sheets
  • Rollaway/extra beds (surcharge)
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Ceiling fan
  • Laptop-friendly workspace
  • LED light bulbs
  • Restaurant dining guide
  • Guidebooks/recommendations
  • Water-efficient showers only
  • Mobile key entry
  • Separate sitting area
  • Connecting rooms available
  • Access via exterior corridors
  • Iron/ironing board
  • Energy-saving switches
  • Electrical adapters/chargers
  • Phone
  • Recycling
  • Slippers
  • Safe
  • Desk
Breakfast
  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 48.00 for adults and AUD 24.00 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • 2 bars/lounges and 1 swim-up bar
  • Electric kettle
  • Minibar
  • Coffee/tea maker
  • Refrigerator
Parking
  • Airport shuttle at scheduled times
  • Valet parking on site (AUD 20.00 per day)
  • Bus station shuttle (surcharge)
  • RV/bus/truck parking on site
  • Free self parking on site
  • Roundtrip airport shuttle (surcharge) from 5:30 AM - midnight
  • Wheelchair-accessible parking available
Accessibility
  • Accessible airport shuttle
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Wheelchair-accessible parking
  • Height-adjustable showerhead
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible pool
  • Grab bar in shower
  • Wheelchair-accessible path of travel
  • Low-height electrical outlets in bathroom
Activities
  • Rafting
  • Sailing
  • Scuba diving
  • Snorkeling
  • Beach (direct access)
  • Kayaking
  • Water skiing
  • Outdoor pool access
  • Shopping
  • Golf course
  • Golf driving range
  • 12 outdoor pools
  • Full-service spa
  • Fitness center
  • 2 outdoor tennis courts
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Tennis
  • Access to nearby outdoor pool
Entertainment
  • iPod dock
  • Premium channels
  • Cable channels
  • 55-inch flat-screen TV
General
  • Meeting rooms - 7
  • Computer station
  • Coworking space
  • 24-hour business center
  • Conference center (12917 square feet of space)
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Water dispenser
  • Front-desk safe
  • Grocery/convenience store
  • Ballroom
  • ATM/banking services
  • Spanish
  • French
  • English
  • Italian
  • Portuguese
  • Korean
  • Japanese
  • German
  • Russian
  • Chinese (Mandarin)
  • Comprehensive food waste policy
  • Rooftop garden
  • No plastic coffee stirrers
  • Vegan dining options
  • TV in lobby
  • Comprehensive recycling policy
  • Vegetarian dining options
  • Smoke-free property
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
Guest Services
  • Refrigerator
  • 12 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Access to nearby outdoor pool
  • Multilingual staff
  • Wedding services
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Golf lessons
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Laundry facilities
  • Golf clubhouse
  • Golf cart
  • Golf pro shop
  • Golf clubs
  • Tour/ticket assistance
  • Porter/bellhop
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace
  • Vegetable garden
  • Pool sun loungers
  • Garden
  • Picnic area
  • Pool umbrellas
  • Pool cabanas (surcharge)
Spa
  • Spa open daily
  • Massages

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for aud 85 per night. cribs (infant beds) are available for aud 25.0 per night.
Payment Policy
Fee for buffet breakfast: approximately aud 48.00 for adults and aud 24.00 for children airport shuttle fee: aud 56.00 per person (one-way) airport shuttle fee per child: aud 28.00 (one-way), (from 4 to 11 years old) valet parking fee: aud 20.00 per day crib (infant bed) fee: aud 25.0 per night rollaway bed fee: aud 85 per night credit card charges are subject to a surcharge of 1.95 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Troy
Jun 30, 2025 09:09:56 AM
Review Score:   4
Summary: A few complaints. No shop for snacks. They want you to use overpriced minibar in room. Charged me for 5 persons for breakfast instead of 4 and argued with me about the extra person that did not exist. Shower floor was slippery. But in general was nice and was happy until check out when the manager disputed charge for breakfast
See All Reviews

Room Arrangement

Room Info Facilities
Studio, 1 King Bed, Ground Floor
Room Size: 560 square feet m2
1 King Bed
Studio, 1 King Bed, Ground Floor

General

Number of living rooms 0, Square meters - 52, Location - ground floor, Number of bedrooms - 0, Ping - 16, Lagoon view, Square feet - 560, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Presidential Suite, 1 Bedroom, Lagoon View
Room Size: 1636 square feet m2
1 King Bed
Presidential Suite, 1 Bedroom, Lagoon View

General

Square meters - 152, Number of living rooms 0, Lagoon view, Number of bedrooms - 1, Ping - 46, Square feet - 1636, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Ground Floor
Room Size: 452 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Ground Floor

General

Square meters - 42, Number of living rooms 0, Location - ground floor, Number of bedrooms - 0, Lagoon view, Ping - 12.70, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1
Room, 1 King Bed, Non Smoking, Lagoon View
Room Size: 452 square feet m2
1 King Bed
Room, 1 King Bed, Non Smoking, Lagoon View

General

Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Lagoon view, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1
Room, 2 Double Beds, Non Smoking, Lagoon View
Room Size: 452 square feet m2
2 Double Beds
Room, 2 Double Beds, Non Smoking, Lagoon View

General

Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Lagoon view, Ping - 13, Extra bed count 1, Square feet - 452, Bed count minimum 2, Bed count maximum 2
Studio, 1 King Bed, Garden View
Room Size: 560 square feet m2
1 King Bed
Studio, 1 King Bed, Garden View

General

Number of living rooms 0, Square meters - 52, Number of bedrooms - 0, Square feet - 560, Garden view, Ping - 15.74, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 1 King Bed, Non Smoking, Garden View
Room Size: 452 square feet m2
1 King Bed
Room, 1 King Bed, Non Smoking, Garden View

General

Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Garden view, Wheelchair-accessible bathroom vanity, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1
Room, 2 Double Beds, Non Smoking, Garden View
Room Size: 452 square feet m2
2 Double Beds
Room, 2 Double Beds, Non Smoking, Garden View

General

Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Garden view, Ping - 13, Extra bed count 1, Square feet - 452, Bed count minimum 2, Bed count maximum 2
Studio, 1 King Bed, Lagoon View
Room Size: 560 square feet m2
1 King Bed
Studio, 1 King Bed, Lagoon View

General

Number of living rooms 0, Square meters - 52, Number of bedrooms - 0, Ping - 16, Lagoon view, Square feet - 560, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Studio, 2 Double Beds, Lagoon View
Room Size: 560 square feet m2
2 Double Beds
Studio, 2 Double Beds, Lagoon View

General

Square meters - 52, Ping - 16, Lagoon view, Square feet - 560, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed, Pool Access
Room Size: 452 square feet m2
1 King Bed
Room, 1 King Bed, Pool Access

General

Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Lagoon view, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1
Room, 2 Double Beds, Pool Access
Room Size: 452 square feet m2
2 Double Beds
Room, 2 Double Beds, Pool Access

General

Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Lagoon view, Ping - 12.70, Extra bed count 1, Square feet - 452, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 2 Double Beds, Pool Access, Ground Floor
Room Size: 452 square feet m2
2 Double Beds
Deluxe Room, 2 Double Beds, Pool Access, Ground Floor

General

Square meters - 42, Number of living rooms 0, Location - ground floor, Number of bedrooms - 0, Lagoon view, Ping - 13, Extra bed count 1, Square feet - 452, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Port Douglas hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Port Douglas hotel have a swimming pool?

Yes, this Port Douglas hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Port Douglas hotel?

Best-rates for the Port Douglas hotel starts from $297 per night with includes TV, Accessibility, Business Services, Bedding/Linens, Spa, Air Conditioner, Parking, Pool, Balcony/Terrace, Bar, Toiletries, Guest Services, Laundry, Sports/Activities, Wellness Facilities, Restaurant, Entertainment, Breakfast, Internet, Kitchen, Wheelchair Accessible, Transportation/Shuttle, Security/Safety, Child Friendly With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Port Douglas hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Port Douglas hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Port Douglas hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Port Douglas hotel?

Based on the information reported by the owner or manager, the Port Douglas hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Port Douglas hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Port Douglas hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $297
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