SO/Auckland | Hotel in Auckland

| 8.8 (822 Reviews) |  5 Bathrooms  13 Guests
Auckland Central Business District Hotel | SO/Auckland

Hotel in Auckland Central Business District, Auckland

Located in the downtown Britomart district in the heart of the city, SO/ Auckland is a luxurious urban hotel. Its avant-garde design blends the essence of the destination with the hotel’s soul. Bursting with local energy and magnificent views, SO/ Auckland sets a new standard for world travelers and locals alike. SO/Auckland's curated rooms and suites are inspired by New Zealand's Volcanic Elements - Liquid, Vapor and Solid. Each rooms feature modern amenities and advanced technologies. Selected suites offer views of the harbor, private balconies and separate lounge areas. Harbor Society serves reimagined Asian inspired dishes with exceptional views of the Waitemata Harbor and Auckland skyline. Javalab Café blends the art of French patisserie with artisan coffee. Enjoy a sip of cocktail and live music at the MIXO lobby bar or HI-SO rooftop bar, in the glamor of the highest class. Find sanctuary within SO/Auckland's vibrant wellness center, brought to life by experts specializing in de-stressing and relaxation. Discover yourself feeling rebalanced, re-energized and empowered. Featuring city and ocean views, So/ Auckland is a luxurious urban hotel located in Auckland, within 1312 feet of Sky Tower and 1640 feet from the ferry terminal. This audacious Auckland hotel is located on the city's lively waterfront, wheres guests also have access to a restaurant and roof top bar. The hotel has an indoor heated pool and a 24-hour front desk. The rooms in the hotel feature a mini bar, Nespresso coffee machine and free WiFi. The private bathroom is equipped with a bath. At So/ Auckland, the rooms are fitted with a flat-screen TV with satellite channels. Guests can make use of the fitness center. There are also 5 meeting rooms available for use. Britomart Train Station is just 656 feet from So/ Auckland. The nearest airport is Auckland Airport, 12 mi from the property.

SO/Auckland is located in Auckland.

This 122 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Breakfast, View, and several others. This is a 5 star rated property and has over 822 reviews with the average score of 8.8 . Coming to Auckland and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 122 Bedrooms Hotel if you want to learn more about this Treehouse.com place in Auckland. These details are authentic, as they are provided by our partner, booking.com.

This SO/Auckland in Auckland is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SO/Auckland”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Corner of Customs East Street and Gore Street, Auckland, 1010, New Zealand

Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Bar
  • Kid-friendly buffet
  • Kids' meals
  • Coffee house on site
  • Snack bar
  • Restaurant
  • Wine/Champagne
  • Special diet meals (on request)
Parking
  • Accessible parking
  • Parking garage
  • Parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Back massage
  • Locker rooms
  • Foot massage
  • Head massage
  • Fitness center
  • Indoor pool
  • Neck massage
  • Spa
  • Hand massage
  • Fitness
  • Nightclub/DJ
  • Spa lounge/Relaxation area
  • Spa/Wellness packages
  • Full-body massage
  • Happy hour
  • Massage
  • Indoor pool (year-round)
  • Couples' massage
General
  • Air conditioning
  • Non-smoking rooms
  • Elevator
  • Heating
  • Family rooms
  • Smoke-free property
  • Wifi in all areas
  • Safe
  • Facilities for disabled guests
Guest Services
  • Suit press
  • Business center
  • Ironing service
  • Car rental
  • Daily housekeeping
  • Concierge
  • Dry cleaning
  • Meeting/Banquet facilities
  • Valet parking
  • Fax/Photocopying
  • 24-hour front desk
  • Babysitting/Child services
  • Tour desk
  • Packed lunches
  • Room service
  • Express check-in/out
  • Lockers
  • Baggage storage
  • Currency exchange
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor furniture
Security/Safety
  • Key access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Key card access
  • 24-hour security
  • Fire extinguishers
  • Security alarm
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Process in place to check health of guests
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8
Location:
9.18
Staff:
8.94
Facilities:
8.91
Comfort:
9.14
Cleanliness:
9.04
Barry
Dec 20, 2025 08:00:00 AM
Review Score:   10
New Zealand
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Studio King Room
Room Type: Triple
Room Size: 34 m2
1 King bed(s) Bed
Studio King Room

Food & Drink

Wine/Champagne, Tea/Coffee maker, Chocolate/Cookies, Bottle of water, Minibar

Bathroom

Bathrobe, Shower, Hairdryer, Free toiletries, Shampoo, Walk-in shower, Toilet, Private bathroom, Towels, Bathtub or shower, Conditioner, Toothbrush, Body soap, Slippers, Shower cap, Bathtub, Toilet paper

General

Interconnecting room(s) available, Laptop safe, Key access, Air conditioning, Suit press, Smoke Alarm, Heating, Key card access, Carpeted, Trash cans, Lockers, Carbon monoxide sources, Fire extinguisher, Iron, Safe, Ironing facilities, Carbon monoxide detector

Media & Technology

Telephone, TV, Mobile hotspot device, iPod dock, Cable channels, Flat-screen TV, Streaming service (like Netflix), Satellite channels, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Refrigerator, Wine glasses, Electric kettle, Dryer

Living Area

Desk, Sofa

View

View, City view

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow, Clothes rack, Adapter, Drying rack for clothing
Loft King Suite with Club Signature Access
Room Type: Suite
Room Size: 38 m2
1 King bed(s) Bed
Loft King Suite with Club Signature Access

Food & Drink

Wine/Champagne, Tea/Coffee maker, Chocolate/Cookies, Bottle of water, Minibar

Bathroom

Bathrobe, Shower, Hairdryer, Free toiletries, Shampoo, Walk-in shower, Toilet, Private bathroom, Towels, Bathtub or shower, Conditioner, Toothbrush, Body soap, Slippers, Spa tub, Shower cap, Bathtub, Toilet paper

General

Laptop safe, Key access, Air conditioning, Suit press, Smoke Alarm, Heating, Key card access, Carpeted, Trash cans, Lockers, Carbon monoxide sources, Fire extinguisher, Iron, Safe, Ironing facilities, Carbon monoxide detector

Media & Technology

Telephone, TV, Mobile hotspot device, iPod dock, Cable channels, Flat-screen TV, Streaming service (like Netflix), Satellite channels, Radio

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Outdoors

Balcony

Kitchen

Coffee machine, Refrigerator, Wine glasses, Electric kettle, Dryer

Living Area

Desk, Sofa, Sitting area

View

View, Sea view

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Socket near the bed, Non-feather pillow, Clothes rack, Adapter, Drying rack for clothing

Accessibility

Accessible by elevator

Exclusive services

Complimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Concierge services, Complimentary breakfast in the executive lounge
Atelier King Suite with Club Signature Access
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed
Atelier King Suite with Club Signature Access

Food & Drink

Wine/Champagne, Tea/Coffee maker, Chocolate/Cookies, Bottle of water, Minibar

Bathroom

Bathrobe, Shower, Hairdryer, Free toiletries, Shampoo, Walk-in shower, Toilet, Private bathroom, Towels, Bathtub or shower, Conditioner, Toothbrush, Body soap, Slippers, Shower cap, Bathtub, Toilet paper

General

Laptop safe, Key access, Air conditioning, Suit press, Smoke Alarm, Heating, Key card access, Carpeted, Trash cans, Lockers, Carbon monoxide sources, Fire extinguisher, Iron, Safe, Ironing facilities, Carbon monoxide detector

Media & Technology

Telephone, TV, Mobile hotspot device, iPod dock, Cable channels, Flat-screen TV, Streaming service (like Netflix), Satellite channels, Radio

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Outdoors

Balcony

Kitchen

Coffee machine, Refrigerator, Wine glasses, Electric kettle, Dryer

Living Area

Desk, Sofa, Sitting area

View

View, Sea view

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Non-feather pillow, Clothes rack, Adapter, Drying rack for clothing

Exclusive services

Complimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Concierge services, Complimentary breakfast in the executive lounge
Collection Twin Room
Room Type: Double
Room Size: 32 m2
2 Twin bed(s) Bed
Collection Twin Room

Food & Drink

Wine/Champagne, Tea/Coffee maker, Chocolate/Cookies, Bottle of water, Minibar

Bathroom

Bathrobe, Shower, Hairdryer, Free toiletries, Shampoo, Walk-in shower, Toilet, Private bathroom, Towels, Bathtub or shower, Conditioner, Toothbrush, Body soap, Slippers, Shower cap, Bathtub, Toilet paper

General

Interconnecting room(s) available, Laptop safe, Key access, Air conditioning, Suit press, Smoke Alarm, Heating, Key card access, Carpeted, Trash cans, Lockers, Carbon monoxide sources, Fire extinguisher, Iron, Safe, Ironing facilities, Carbon monoxide detector

Media & Technology

Telephone, TV, Mobile hotspot device, iPod dock, Cable channels, Flat-screen TV, Streaming service (like Netflix), Satellite channels, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Refrigerator, Wine glasses, Electric kettle, Dryer

Living Area

Desk, Sofa

View

View, City view

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Socket near the bed, Non-feather pillow, Clothes rack, Adapter, Drying rack for clothing

Accessibility

Accessible by elevator
Collection King Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed
Collection King Room

Food & Drink

Bottle of water, Minibar, Wine/Champagne, Chocolate/Cookies

Bathroom

Bathrobe, Shower, Hairdryer, Free toiletries, Shampoo, Walk-in shower, Toilet, Private bathroom, Towels, Bathtub or shower, Conditioner, Toothbrush, Body soap, Slippers, Spa tub, Shower cap, Bathtub, Toilet paper

General

Laptop safe, Key access, Air conditioning, Suit press, Smoke Alarm, Heating, Key card access, Carpeted, Trash cans, Lockers, Carbon monoxide sources, Fire extinguisher, Iron, Safe, Ironing facilities, Carbon monoxide detector

Media & Technology

Telephone, TV, Mobile hotspot device, iPod dock, Cable channels, Flat-screen TV, Streaming service (like Netflix), Satellite channels, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Coffee machine, Refrigerator, Wine glasses, Electric kettle, Dryer

Living Area

Desk, Sofa

View

View, City view

Bedroom

Alarm clock, Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Socket near the bed, Non-feather pillow, Clothes rack, Adapter, Drying rack for clothing

Accessibility

Accessible by elevator

FAQ's

Is this SO/Auckland pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at SO/Auckland?

Check-in time for SO/Auckland starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the SO/Auckland have a swimming pool?

Yes, this SO/Auckland has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in SO/Auckland?

Best-rates for the SO/Auckland starts from $141 per night with includes Transportation/Shuttle, Bar, Air Conditioner, Ocean View, Accessibility, Business Services, Wellness Facilities, Fireplace/Heating, Entertainment, Breakfast, View, Oceanfront, Security/Safety, Spa, Internet, Laundry, Wheelchair Accessible, Restaurant, Guest Services, Child Friendly, Parking, Pool, Private Pool, Balcony/Terrace With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is SO/Auckland a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the SO/Auckland wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the SO/Auckland is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the SO/Auckland?

Based on the information reported by the owner or manager, the SO/Auckland indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for SO/Auckland?

Based on the information reported by the owner or manager, details for the cancellation policy for the SO/Auckland are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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