Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace | Hotel in Hangzhou

| 8.4 (476 Reviews) | 9 Bathrooms 36 Guests

Shangcheng Hotel | Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace

Hotel in Shangcheng, Hangzhou

Set beside the beautiful West Lake, Sofitel Hangzhou Westlake features morden guestrooms. It offers an indoor pool, a spa center and 2 restaurants. Free WiFi access is available. It is a 10-minute drive from Zhejiang Art Museum, a 15-minute drive from Wulin Square and a 25-minute drive from East Hangzhou Railway Station. Hangzhou Xiaoshan International Airport is a 40-minute drive away. The hotel is a 7-8 minute walk from Dinganlu Subway Station or a 15-minute walk from Longxiangqiao Subway Station. Rooms at Hangzhou Sofitel Westlake feature elegant furnishings and floor-to-ceiling windows. All are equipped with a flat-screen TV and tea/coffee making facilities. Luxurious marble bathrooms are equipped with rainshowers. The hotel offers meeting facilities, business center and currency exchange. Added conveniences include room service, luggage storage and safety deposit box. All-day dining restaurant serves a variety of French and Chinese cuisines, while the Chinese restaurant serves authentic Hangzhou dishes. Le Bar offers refreshing beverages. Beautiful panoramic West Lake views can be enjoyed at the rooftop Sky Garden. Sofitel Hangzhou Westlake is reducing the reliance on single-use plastics in their toiletries.

Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace is located in Hangzhou.

This 231 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Private Pool, Security/Safety, Toiletries, and several others. This is a 5 star rated property and has over 476 reviews with the average score of 8.4 . Coming to Hangzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 231 Bedrooms Hotel if you want to learn more about this Treehouse.com place in Hangzhou. These details are authentic, as they are provided by our partner, booking.com.

This Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace in Hangzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

333 Westlake Avenue, Hangzhou, 310002, China

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Private Pool

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Fruit

Special diet meals (on request)

Kids' meals

Wine/Champagne

Parking

Parking garage

Free parking

Parking

Private Parking

Parking on site

Accessibility

Raised toilet

Bathroom emergency cord

Toilet with grab rails

Wheelchair accessible

Activities

Locker rooms

Indoor pool (year-round)

Sauna

Fitness

Steam room

Fitness center

Happy hour

Indoor pool

General

Facilities for disabled guests

Air conditioning

Elevator

Adults only

Designated smoking area

Heating

Non-smoking rooms

Safe

Guest Services

Baggage storage

Room service

Dry cleaning

Currency exchange

Concierge

Private check-in/out

Lockers

Daily housekeeping

24-hour front desk

ATM on site

Car rental

Fax/Photocopying

Tour desk

Express check-in/out

Ironing service

Business center

Laundry

Meeting/Banquet facilities

Invoice provided

Internet

Internet

Outdoors

Sun deck

Outdoor furniture

Terrace

Security/Safety

CCTV outside property

Key card access

24-hour security

Smoke alarms

Fire extinguishers

CCTV in common areas

Security alarm

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation disinfected between stays

Food can be delivered to guest accommodation

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Physical distancing in dining areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Thermometers for guests provided by property

Process in place to check health of guests

First aid kits available

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

Physical distancing rules followed

Cashless payment available

Spa

Heated pool

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Guests are required to show a valid government-issued id card or passport upon check-in, please kindly note that the spa is currently unavailable. in the event of the club lounge being closed, reservations including club benefits may be enjoyed at the lobby bar on the first floor. thank you for your understanding.payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

Reviews

Value for money:

7.98

Location:

9.34

Staff:

8.88

Facilities:

8.1

Comfort:

8.62

Cleanliness:

8.59

Maqsood

Nov 5, 2025 08:00:00 AM

Review Score: 8

Pakistan

Reviewer Type: Couple

Travel Purpose: business

Positive: big rooms

Negative: un friendly staff at tea shop front side.

Summary: Hope to stay next time.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Twin or Double Room Room Type: Twin Room Size: 35 m² 2 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Toothbrush, Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Shower cap, Bathtub, Private bathroom, Hairdryer, Slippers, Free toiletries, Bathrobe, Shampoo General Key card access, Suit press, Ironing facilities, Air conditioning, Smoke Alarm, Tile/Marble floor, Fire extinguisher, Iron, Trash cans, Carpeted, Mosquito net, Safe Media & Technology Satellite channels, Pay-per-view channels, Flat-screen TV, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Sitting area, Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Wine glasses, Electric kettle, Dining table Accessibility Raised toilet, Entire unit wheelchair accessible, Upper floors accessible by elevator, Roll-in shower, Accessible by elevator, Adapted bath, Toilet with grab rails Room Amenities Fold-up bed, Adapter, Non-feather pillow, Clothes rack, Feather pillow, Socket near the bed, Pajamas
Luxury Queen Room Room Type: Double Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Toothbrush, Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Shower cap, Bathtub, Private bathroom, Hairdryer, Slippers, Free toiletries, Bathrobe, Shampoo, Walk-in shower General Key card access, Suit press, Ironing facilities, Air conditioning, Smoke Alarm, Tile/Marble floor, Fire extinguisher, Iron, Trash cans, Carpeted, Mosquito net, Safe Media & Technology Satellite channels, Pay-per-view channels, Flat-screen TV, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Sitting area, Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Wine glasses, Electric kettle, Dining table Accessibility Adapted bath, Raised toilet, Upper floors accessible by elevator, Accessible by elevator Room Amenities Fold-up bed, Adapter, Non-feather pillow, Clothes rack, Feather pillow, Socket near the bed, Pajamas
Club Luxury Queen Room Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Toothbrush, Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Shower cap, Bathtub, Private bathroom, Hairdryer, Slippers, Free toiletries, Bathrobe, Shampoo General Key card access, Suit press, Ironing facilities, Air conditioning, Smoke Alarm, Tile/Marble floor, Fire extinguisher, Iron, Trash cans, Carpeted, Mosquito net, Safe Media & Technology Satellite channels, Pay-per-view channels, Flat-screen TV, TV, Cable channels, Telephone Services Wake-up service, Executive lounge access, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Sitting area, Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Coffee machine, Wine glasses, Electric kettle, Dining table Accessibility Adapted bath, Raised toilet, Upper floors accessible by elevator, Accessible by elevator Room Amenities Fold-up bed, Adapter, Non-feather pillow, Clothes rack, Feather pillow, Socket near the bed, Pajamas Exclusive services Concierge services, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary access to conference room/business areas, Free newspapers and magazines in the executive lounge
Junior Suite Room Type: Suite Room Size: 60 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Fruit Bathroom Toothbrush, Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Shower cap, Bathtub, Private bathroom, Hairdryer, Slippers, Free toiletries, Bathrobe, Shampoo, Walk-in shower General Key card access, Suit press, Ironing facilities, Air conditioning, Smoke Alarm, Tile/Marble floor, Fire extinguisher, Iron, Trash cans, Carpeted, Mosquito net, Safe Media & Technology Satellite channels, Pay-per-view channels, Flat-screen TV, TV, Cable channels, Telephone Services Wake-up service, Executive lounge access, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Sitting area, Desk Bedroom Childrens' cribs, Linens, Walk-in closet, Alarm clock, Wardrobe or closet View View, City view Kitchen Coffee machine, Wine glasses, Electric kettle, Dining table Accessibility Adapted bath, Raised toilet, Upper floors accessible by elevator, Accessible by elevator Room Amenities Fold-up bed, Adapter, Non-feather pillow, Clothes rack, Feather pillow, Socket near the bed, Pajamas Exclusive services Concierge services, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary access to conference room/business areas, Free newspapers and magazines in the executive lounge
Superior Twin Room with City View Room Type: Twin Room Size: 38 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Toothbrush, Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Shower cap, Bathtub, Private bathroom, Hairdryer, Slippers, Free toiletries, Bathrobe, Shampoo, Walk-in shower General Key card access, Suit press, Ironing facilities, Air conditioning, Smoke Alarm, Tile/Marble floor, Fire extinguisher, Iron, Trash cans, Carpeted, Mosquito net, Safe Media & Technology Satellite channels, Pay-per-view channels, Flat-screen TV, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Sitting area, Desk View View, City view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Wine glasses, Electric kettle, Dining table Accessibility Adapted bath, Raised toilet, Upper floors accessible by elevator, Accessible by elevator Room Amenities Fold-up bed, Adapter, Non-feather pillow, Clothes rack, Feather pillow, Socket near the bed, Pajamas
Luxury King Room with City View Room Type: Double Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Toothbrush, Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Shower cap, Bathtub, Private bathroom, Hairdryer, Slippers, Free toiletries, Bathrobe, Shampoo, Walk-in shower General Key card access, Suit press, Ironing facilities, Air conditioning, Smoke Alarm, Tile/Marble floor, Fire extinguisher, Iron, Trash cans, Carpeted, Interconnecting room(s) available, Mosquito net, Safe Media & Technology Satellite channels, Pay-per-view channels, Flat-screen TV, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Sitting area, Desk View View, City view, Quiet street view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Wine glasses, Electric kettle, Dining table Accessibility Raised toilet, Shower chair, Upper floors accessible by elevator, Accessible by elevator, Adapted bath Room Amenities Fold-up bed, Adapter, Non-feather pillow, Clothes rack, Feather pillow, Socket near the bed, Pajamas
Club Luxury City View Queen Room Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Toothbrush, Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Shower cap, Bathtub, Private bathroom, Hairdryer, Slippers, Free toiletries, Bathrobe, Shampoo, Walk-in shower General Key card access, Suit press, Ironing facilities, Air conditioning, Smoke Alarm, Tile/Marble floor, Fire extinguisher, Iron, Trash cans, Carpeted, Mosquito net, Safe Media & Technology Satellite channels, Pay-per-view channels, Flat-screen TV, TV, Cable channels, Telephone Services Wake-up service, Executive lounge access, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Sitting area, Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Coffee machine, Wine glasses, Electric kettle, Dining table View City view Accessibility Adapted bath, Raised toilet, Upper floors accessible by elevator, Accessible by elevator Room Amenities Fold-up bed, Adapter, Non-feather pillow, Clothes rack, Feather pillow, Socket near the bed, Pajamas Exclusive services Concierge services, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary access to conference room/business areas, Free newspapers and magazines in the executive lounge
Superior Queen Room with City View Room Type: Double Room Size: 38 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Toothbrush, Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Shower cap, Bathtub, Private bathroom, Hairdryer, Slippers, Free toiletries, Bathrobe, Shampoo, Walk-in shower General Key card access, Suit press, Ironing facilities, Air conditioning, Smoke Alarm, Tile/Marble floor, Fire extinguisher, Iron, Trash cans, Carpeted, Mosquito net, Safe Media & Technology Satellite channels, Pay-per-view channels, Flat-screen TV, TV, Cable channels, Telephone Services Wake-up service, Wake-up service/Alarm clock Activities Hot tub Living Area Sofa, Sitting area, Desk View View, City view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Wine glasses, Electric kettle, Dining table Accessibility Adapted bath, Raised toilet, Upper floors accessible by elevator, Accessible by elevator Room Amenities Fold-up bed, Adapter, Non-feather pillow, Clothes rack, Feather pillow, Socket near the bed, Pajamas
Prestige Suite Room Type: Suite Room Size: 80 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Fruit Bathroom Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Shower cap, Bathtub, Private bathroom, Hairdryer, Slippers, Free toiletries, Spa tub, Bathrobe, Walk-in shower General Key card access, Suit press, Ironing facilities, Air conditioning, Smoke Alarm, Tile/Marble floor, Fire extinguisher, Iron, Trash cans, Carpeted, Safe Media & Technology Satellite channels, Pay-per-view channels, Flat-screen TV, TV, Cable channels, Telephone Activities Hot tub Living Area Sofa, Sitting area, Desk Bedroom Childrens' cribs, Linens, Walk-in closet, Alarm clock, Wardrobe or closet View View, City view Services Wake-up service, Executive lounge access Kitchen Coffee machine, Wine glasses, Electric kettle, Dining table Outdoors Terrace Accessibility Adapted bath, Raised toilet, Upper floors accessible by elevator, Accessible by elevator Room Amenities Fold-up bed, Adapter, Non-feather pillow, Clothes rack, Feather pillow, Socket near the bed, Pajamas Exclusive services Concierge services, Complimentary evening snacks and drinks in the executive lounge, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary access to conference room/business areas, Free newspapers and magazines in the executive lounge
Superior King Room Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Bathroom Toothbrush, Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Shower cap, Bathtub, Hairdryer, Slippers, Free toiletries, Shampoo Media & Technology Cable channels, TV, Satellite channels, Telephone General Trash cans, Smoke Alarm, Air conditioning, Fire extinguisher Services Wake-up service, Wake-up service/Alarm clock Bedroom Alarm clock, Linens Kitchen Electric kettle Accessibility Upper floors accessible by elevator Room Amenities Socket near the bed
Superior King Room Room Type: Double Room Size: 35 m² 1 Queen bed(s) Bed	Bathroom Toothbrush, Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Shower cap, Bathtub, Hairdryer, Slippers, Free toiletries, Shampoo Media & Technology TV, Satellite channels, Telephone General Trash cans, Smoke Alarm, Air conditioning, Fire extinguisher Services Wake-up service, Wake-up service/Alarm clock Bedroom Alarm clock, Linens Kitchen Electric kettle Accessibility Upper floors accessible by elevator Room Amenities Socket near the bed
Superior Twin Room Room Type: Twin Room Size: 35 m² 2 Twin bed(s) Bed	Bathroom Toothbrush, Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Shower cap, Bathtub, Hairdryer, Slippers, Free toiletries, Shampoo Media & Technology TV, Satellite channels, Telephone General Trash cans, Smoke Alarm, Air conditioning, Fire extinguisher Services Wake-up service, Wake-up service/Alarm clock Bedroom Alarm clock, Linens Kitchen Electric kettle Accessibility Upper floors accessible by elevator Room Amenities Socket near the bed

FAQ's

Is this Shangcheng hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangcheng hotel?

Check-in time for Shangcheng hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangcheng hotel have a swimming pool?

Yes, this Shangcheng hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangcheng hotel?

Best-rates for the Shangcheng hotel starts from $134 per night with includes Parking, Wheelchair Accessible, Transportation/Shuttle, Private Pool, Security/Safety, Toiletries, Air Conditioner, Pool, Wellness Facilities, Bar, Guest Services, Entertainment, Child Friendly, Laundry, Designated Smoking Area, Balcony/Terrace, Accessibility, Business Services, Fireplace/Heating, Restaurant, Breakfast, Internet With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is Shangcheng hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangcheng hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangcheng hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangcheng hotel?

Based on the information reported by the owner or manager, the Shangcheng hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangcheng hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangcheng hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $134

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Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace | Hotel in Hangzhou

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Hotel in Shangcheng, Hangzhou

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

Bedroom

Kitchen

Accessibility

Room Amenities

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

Bedroom

Kitchen

Accessibility

Room Amenities

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

Bedroom

Kitchen

Accessibility

Room Amenities

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

Bedroom

View

Kitchen

Accessibility

Room Amenities

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

View

Bedroom

Kitchen

Accessibility

Room Amenities

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

View

Bedroom

Kitchen

Accessibility

Room Amenities