The Alts Hotel | Hotel in Palembang

| 7.3 (29 Reviews) |  9 Bathrooms  23 Guests
Palembang Hotel | The Alts Hotel

Hotel in Palembang

Offering stylish rooms with flat-screen cable TVs, The Alts Hotel is well located in the city center. Featuring an infinity pool and spa, it also houses a business center and fitness facilities. A tea/coffee maker, mini-bar and safe are standard in all air-conditioned rooms. Featuring modern interiors, they also have premium bedding and a private bathroom with toiletries. The Alts Hotel is a 10-minute walk from Multi Data Palembang University and a 45-minute drive from Sultan Mahmud Badaruddin II Airport. Free parking is provided. A wide variety of local and international dishes are served at the 24-hour Cafe Delapan. Live music, fine wines and refreshments are available at 10 Gastro Pub.

The Alts Hotel is located in Palembang.

This 67 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 5 star rated property and has over 29 reviews with the average score of 7.3 . Coming to Palembang and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 67 Bedrooms Hotel if you want to learn more about this TreehouseRentals.com place in Palembang. These details are authentic, as they are provided by our partner, booking.com.

This The Alts Hotel in Palembang is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Alts Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Jl. Rajawali No. 8 Palembang, Palembang, 30113, Indonesia

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
ViewView
Wheelchair AccessibleWheelchair Accessible
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
OceanfrontOceanfront
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Barbecue/Outdoor CookingBarbecue/Outdoor Cooking
Child FriendlyChild Friendly
HeatingHeating
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • BarBar
  • RestaurantRestaurant
  • Wine/ChampagneWine/Champagne
  • Kids' mealsKids' meals
  • FruitFruit
  • Coffee house on siteCoffee house on site
  • Snack barSnack bar
ParkingParking
  • ParkingParking
  • Parking on siteParking on site
  • Accessible parkingAccessible parking
  • Private ParkingPrivate Parking
  • Parking garageParking garage
  • Free parkingFree parking
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
ActivitiesActivities
  • MassageMassage
  • Fitness centerFitness center
  • Spa/Wellness packagesSpa/Wellness packages
  • Nightclub/DJNightclub/DJ
  • Yoga classesYoga classes
  • Spa and wellness centerSpa and wellness center
  • Personal trainerPersonal trainer
  • Spa lounge/Relaxation areaSpa lounge/Relaxation area
  • SaunaSauna
  • Spa facilitiesSpa facilities
  • Fitness classesFitness classes
  • Live music/PerformanceLive music/Performance
  • Live sports events (broadcast)Live sports events (broadcast)
  • Steam roomSteam room
  • Massage chairMassage chair
  • FitnessFitness
  • Locker roomsLocker rooms
GeneralGeneral
  • Designated smoking areaDesignated smoking area
  • Wifi in all areasWifi in all areas
  • Facilities for disabled guestsFacilities for disabled guests
  • Family roomsFamily rooms
  • Smoke-free propertySmoke-free property
  • HeatingHeating
  • SafeSafe
  • Air conditioningAir conditioning
  • Non-smoking roomsNon-smoking rooms
  • ElevatorElevator
Guest ServicesGuest Services
  • Private check-in/outPrivate check-in/out
  • Business centerBusiness center
  • Baggage storageBaggage storage
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • ConciergeConcierge
  • Ironing serviceIroning service
  • Room serviceRoom service
  • Express check-in/outExpress check-in/out
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • LaundryLaundry
  • Fax/PhotocopyingFax/Photocopying
  • Daily housekeepingDaily housekeeping
  • Suit pressSuit press
  • Dry cleaningDry cleaning
  • Car rentalCar rental
  • Shuttle serviceShuttle service
  • Valet parkingValet parking
  • Airport shuttleAirport shuttle
  • 24-hour front desk24-hour front desk
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
OutdoorsOutdoors
  • Outdoor pool (year-round)Outdoor pool (year-round)
  • BBQ facilitiesBBQ facilities
  • Sun deckSun deck
  • TerraceTerrace
  • Outdoor poolOutdoor pool
  • GardenGarden
Security/SafetySecurity/Safety
  • Security alarmSecurity alarm
  • 24-hour security24-hour security
  • Key accessKey access
  • CCTV in common areasCCTV in common areas
  • CCTV outside propertyCCTV outside property
  • Fire extinguishersFire extinguishers
  • Key card accessKey card access
  • Smoke alarmsSmoke alarms
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Delivered food covered securelyDelivered food covered securely
  • Breakfast to-go containersBreakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • First aid kits availableFirst aid kits available
  • Face masks for guests availableFace masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Process in place to check health of guestsProcess in place to check health of guests
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Access to healthcare professionalsAccess to healthcare professionals
  • Cashless payment availableCashless payment available
  • Mobile app for room serviceMobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followedPhysical distancing rules followed
  • Contactless check-in/outContactless check-in/out
SpaSpa
  • Pool barPool bar
  • Swimming poolSwimming pool
  • Beach chairs/LoungersBeach chairs/Loungers
  • Infinity poolInfinity pool
Transportation/ShuttleTransportation/Shuttle
  • Airport pickupAirport pickup
  • Public transit ticketsPublic transit tickets
  • Airport drop-offAirport drop-off

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed
Please note that the property will send guests a credit card authorization form after they book to guarantee the reservation, please note, credit card used for reservation must be valid at time of arrival. if the credit card used during reservation is declined the reservation will be canceled, it is a mandatory show to us antigen result who stays 3 days or moreguests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
License number: 55110, 9120103122288

Reviews

Value for money:
7.89
Location:
8.55
Staff:
8.42
Facilities:
8.01
Comfort:
8.22
Cleanliness:
8.09
Caroline
Jun 28, 2026 07:00:00 AM
Review Score:   10
Zimbabwe
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Value for money. Clean room efficient check in
Negative: Breakfast variety is limited
Summary: Great. I liked almost everything
See All Reviews

Room Arrangement

Room InfoFacilities
Deluxe Double Room
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed
Deluxe Double Room

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Body soap, Shower, Free toiletries, Slippers, Toothbrush, Bidet, Toilet paper, Walk-in shower, Towels, Private bathroom, Hairdryer, Shower cap, Toilet

General

Carpeted, Ironing facilities, Hardwood or parquet floors, Fire extinguisher, Key access, Air conditioning, Trash cans, Smoke Alarm, Safety deposit box, Key card access

Media & Technology

Telephone, Satellite channels, Flat-screen TV, TV

Kitchen

Electric kettle, Dryer, Cleaning products, Refrigerator

Living Area

Desk, Sofa, Seating area

View

City view, Landmark view, View

Services

Wake-up service, Executive lounge access

Bedroom

Wardrobe or closet

Accessibility

Entire unit located on ground floor, Accessible by elevator, Entire unit wheelchair accessible, Adapted bath, Toilet with grab rails, Upper floors accessible by elevator, Raised toilet

Room amenities

Socket near the bed, Feather pillow, Drying rack for clothing, Clothes rack

Pool and Spa

Pool towels, Pool with a view, Infinity pool

Physical distancing

Single-room AC for guest accommodation
Premier
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed
Premier

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Body soap, Shower, Free toiletries, Slippers, Toothbrush, Bidet, Toilet paper, Walk-in shower, Towels, Private bathroom, Hairdryer, Shower cap, Toilet

General

Interconnected room(s) available, Carpeted, Ironing facilities, Hardwood or parquet floors, Fire extinguisher, Key access, Air conditioning, Trash cans, Smoke Alarm, Safety deposit box, Key card access

Media & Technology

Telephone, Flat-screen TV, TV

Living Area

Desk, Seating area

Services

Wake-up service

Kitchen

Dryer, Cleaning products, Electric kettle

Bedroom

Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Cabana Suite
Room Type: Double
Room Size: 33 m2
1 Queen bed(s) Bed
Cabana Suite

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Body soap, Shower, Free toiletries, Slippers, Toothbrush, Bidet, Toilet paper, Walk-in shower, Towels, Private bathroom, Hairdryer, Shower cap, Toilet

General

Ironing facilities, Hardwood or parquet floors, Fire extinguisher, Key access, Air conditioning, Trash cans, Smoke Alarm, Safety deposit box, Key card access

Media & Technology

Telephone, Flat-screen TV, TV

Outdoors

Terrace, Balcony

Living Area

Desk, Seating area

Services

Wake-up service

Kitchen

Dryer, Cleaning products, Electric kettle

Bedroom

Wardrobe or closet

View

Garden view

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Feather pillow, Socket near the bed, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Deluxe Twin Room
Room Type: Twin
Room Size: 24 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Body soap, Shower, Free toiletries, Slippers, Toothbrush, Toilet paper, Walk-in shower, Towels, Private bathroom, Hairdryer, Shower cap, Toilet

General

Interconnected room(s) available, Ironing facilities, Hardwood or parquet floors, Fire extinguisher, Air conditioning, Trash cans, Smoke Alarm, Safety deposit box, Key card access

Media & Technology

Telephone, TV

Living Area

Desk, Seating area

Services

Wake-up service

Kitchen

Dryer, Cleaning products, Electric kettle

Bedroom

Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack
Junior Suite New
Room Type: Family
Room Size: 54 m2
1 King bed(s) Bed
Junior Suite New

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Bath, Bath or shower, Body soap, Slippers, Free toiletries, Toothbrush, Toilet paper, Shower cap, Walk-in shower, Towels, Private bathroom, Hairdryer, Bathrobe, Toilet

General

Carpeted, Ironing facilities, Fire extinguisher, Key access, Air conditioning, Trash cans, Smoke Alarm, Safety deposit box, Key card access

Media & Technology

Telephone, TV

Kitchen

Electric kettle, Dryer, Cleaning products, Refrigerator

Living Area

Desk, Sofa, Seating area

View

City view, Landmark view, View

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack
Premier Corner
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Premier Corner

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Body soap, Shower, Free toiletries, Slippers, Toothbrush, Toilet paper, Walk-in shower, Towels, Private bathroom, Hairdryer, Shower cap, Toilet

General

Ironing facilities, Hardwood or parquet floors, Fire extinguisher, Key access, Air conditioning, Trash cans, Smoke Alarm, Safety deposit box, Key card access

Media & Technology

Telephone, TV

Living Area

Desk, Seating area

View

City view, Landmark view, View

Services

Wake-up service

Kitchen

Dryer, Cleaning products, Electric kettle

Bedroom

Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack
Grand Suite
Room Type: Suite
Room Size: 120 m2
1 King bed(s) Bed
Grand Suite

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Bath, Bath or shower, Body soap, Slippers, Free toiletries, Toothbrush, Toilet paper, Shower cap, Walk-in shower, Towels, Private bathroom, Hairdryer, Bathrobe, Toilet

General

Interconnected room(s) available, Carpeted, Ironing facilities, Fire extinguisher, Key access, Air conditioning, Trash cans, Smoke Alarm, Safety deposit box, Key card access

Media & Technology

Telephone, TV

Kitchen

Microwave, Coffee machine, Kitchen, Cleaning products, Refrigerator, Dryer, Electric kettle

Living Area

Desk, Sofa, Seating area

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Clothes rack
Premier with City View
Room Type: Twin/Double
Room Size: 31 m2
2 Twin bed(s) Bed
Premier with City View

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Body soap, Shower, Free toiletries, Slippers, Toothbrush, Toilet paper, Walk-in shower, Towels, Private bathroom, Hairdryer, Shower cap, Toilet

General

Carpeted, Ironing facilities, Fire extinguisher, Key access, Air conditioning, Trash cans, Smoke Alarm, Safety deposit box, Key card access

Media & Technology

Telephone, TV

Living Area

Desk, Seating area

View

View

Services

Wake-up service

Kitchen

Dryer, Cleaning products, Electric kettle

Bedroom

Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Sofa bed, Socket near the bed, Clothes rack

FAQ's

Is this The Alts Hotel pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Alts Hotel? 

Check-in time for The Alts Hotel starts counting from 2:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Alts Hotel have a swimming pool? 

Yes, this The Alts Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Alts Hotel? 

Best-rates for the The Alts Hotel starts from $63 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, View, Wheelchair Accessible, Ocean View, Balcony/Terrace, Oceanfront, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Wellness Facilities, Spa, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, Heating, Internet, Laundry With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is The Alts Hotel a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Alts Hotel wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the The Alts Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Alts Hotel? 

Based on the information reported by the owner or manager, the The Alts Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Alts Hotel? 

Based on the information reported by the owner or manager, details for the cancellation policy for the The Alts Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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