The Pacific Sutera Hotel | Resort in Kota Kinabalu

Q: How much does it cost per night to stay in The Pacific Sutera Hotel?

Best-rates for the The Pacific Sutera Hotel starts from $183 per night with includes Guest Services, Laundry, Parking, View, Balcony/Terrace, Security/Safety, Business Services, Wellness Facilities, Child Friendly, Private Beach, Accessibility, Entertainment, Air Conditioner, Ocean View, Spa, Restaurant, Bar, Breakfast, Internet, Pool, Designated Smoking Area, Wheelchair Accessible, Oceanfront, Transportation/Shuttle, Sports/Activities With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

| 7.8 (1006 Reviews) | 11 Bathrooms 44 Guests

Downtown Kota Kinabalu Resort | The Pacific Sutera Hotel

Resort in Downtown Kota Kinabalu, Kota Kinabalu

Boasting an Olympic sized swimming pool and 5 dining options, The Pacific Sutera offers easy access to Sutera Harbor Golf & Country Club. Free WiFi is accessible throughout and for guests who drive, free parking is available. Featuring contemporary decor, every room is fitted with a flat-screen satellite TV, an electric kettle and a mini-bar. The private bathroom comes with a bath, a shower and free toiletries. Guests enjoy sea or golf course view. Cafe Boleh serves daily buffet breakfast and all day dining, while Silk Garden specializes in Chinese cuisines. Drinks and snacks are available at the Pool Bar, Lobby Lounge and Breeze Beach Club. Pampering massages are offered at the Chavana Spa and guests can play a game in the bowling alley. Staff at the 24/7 front desk are happy to assist you with outdoor activities and tour queries. Other facilities include a fitness center and a children's playground. IMAGO Shopping Mall and Sabah Museum are 1.1 mi from The Pacific Sutera. The nearest airport is Kota Kinabalu International Airport, 3.7 mi from the property.

The Pacific Sutera Hotel is located in Kota Kinabalu.

This 786 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Air Conditioner, Ocean View, and several others. This is a 5 star rated property and has over 1006 reviews with the average score of 7.8 . Coming to Kota Kinabalu and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 786 Bedrooms Resort if you want to learn more about this Treehouse.com place in Kota Kinabalu. These details are authentic, as they are provided by our partner, booking.com.

This The Pacific Sutera Hotel in Kota Kinabalu is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Pacific Sutera Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

No 1 Sutera Harbour Boulavard, Kota Kinabalu, 88100, Malaysia

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Snack bar

Wine/Champagne

Fruit

Kids' meals

Restaurant

Breakfast in the room

Parking

Accessible parking

Parking

Free parking

Parking on site

Accessibility

Wheelchair accessible

Activities

Happy hour

Racquetball

Pool table

Spa/Wellness packages

Playground

Karaoke

Foot bath

Bowling

Yoga classes

Fitness center

Private beach area

Themed dinners

Tennis equipment

Ping-pong

Game room

Locker rooms

Fitness classes

Nightclub/DJ

Beach

Sauna

Tennis court

Water sports facilities on site

Massage

Beachfront

Spa lounge/Relaxation area

Fitness

Golf course (within 2 miles)

Spa facilities

Personal trainer

Badminton equipment

Live music/Performance

Evening entertainment

Entertainment

Outdoor play equipment for kids

Board games/Puzzles

Baby safety gates

Indoor play area

General

Air conditioning

Family rooms

Elevator

Safe

Wifi in all areas

Convenience store on site

Facilities for disabled guests

Smoke-free property

Designated smoking area

Non-smoking rooms

Guest Services

24-hour front desk

Airport shuttle

ATM on site

Dry cleaning

Airport shuttle (additional charge)

Laundry

Room service

Meeting/Banquet facilities

Tour desk

Fax/Photocopying

Ironing service

Daily housekeeping

Express check-in/out

Shuttle service (free)

Strollers

Hair/Beauty salon

Currency exchange

Car rental

Babysitting/Child services

Shuttle service (additional charge)

Concierge

Baggage storage

Private check-in/out

Suit press

Business center

Shuttle service

Internet

Wifi

Internet

Free Wifi

Outdoors

Outdoor pool (year-round)

Terrace

Outdoor pool

Sun deck

Outdoor furniture

Garden

Security/Safety

24-hour security

CCTV outside property

Security alarm

Key card access

Smoke alarms

CCTV in common areas

Fire extinguishers

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

First aid kits available

Thermometers for guests provided by property

Process in place to check health of guests

Physical distancing rules followed

Spa

Beach umbrellas

Pool with view

Plunge pool

Beach chairs/Loungers

Waterslide

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

From 1st january 2023, a tourist tax of rm 10 per room per night is applied to all foreign guests. this tax is not included in the room rate and must be paid upon check-in. guests with a valid malaysian identity card or valid permanent residents my pr card are exempted, , to all non-malaysian residents that booking family escapade at the pacific (residence of malaysia only) rate will be subject to a penalty surcharge of rm 250.00 net per room per night (stay period: now till 30 september 2024) and rm 255.00 net per room per night (stay period: 1 october 2024 till 31 march 2025). upon check-in, guests will be required to present their malaysia resident id/pr to confirm their rate entitlement, stay 3 nights or more and enjoy 2 complimentary rounds of bowlingplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.37

Location:

9.07

Staff:

8.62

Facilities:

8.65

Comfort:

8.82

Cleanliness:

8.78

Mark

Aug 19, 2025 07:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Good pool, clean rooms, extensive breakfast. Staff were helpful. Few fun extras for the children e.g. inflatable slide into the pool, and foam machine. 😎

Negative: We were happy with our stay.

Summary: Family stay

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King Room Type: Double Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bathtub, Bidet, Toilet paper, Conditioner, Body soap, Bathtub or shower, Toothbrush, Toilet, Walk-in shower, Shower, Shampoo, Free toiletries, Shower cap, Slippers, Hairdryer, Towels, Bathrobe General Smoke Alarm, Air conditioning, Trash cans, Iron, Carpeted, Safe, Key card access, Ironing facilities Media & Technology Satellite channels, Cable channels, Flat-screen TV, TV, Radio, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk, Sofa View View Bedroom Wardrobe or closet, Linens, Childrens' cribs Outdoors Terrace Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Deluxe Sea View King Room Type: Double Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bathtub, Bidet, Toilet paper, Conditioner, Body soap, Bathtub or shower, Toothbrush, Toilet, Walk-in shower, Shower, Shampoo, Free toiletries, Shower cap, Slippers, Hairdryer, Towels, Bathrobe General Smoke Alarm, Air conditioning, Trash cans, Iron, Carpeted, Safe, Key card access, Ironing facilities Media & Technology Satellite channels, Cable channels, Flat-screen TV, TV, Radio, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk, Sofa View View, Sea view Bedroom Wardrobe or closet, Linens, Childrens' cribs Outdoors Terrace Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Premium King Room Type: Double Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bathtub, Bidet, Toilet paper, Conditioner, Body soap, Bathtub or shower, Toothbrush, Toilet, Walk-in shower, Shower, Shampoo, Free toiletries, Shower cap, Slippers, Hairdryer, Towels, Bathrobe General Smoke Alarm, Air conditioning, Trash cans, Iron, Carpeted, Safe, Key card access, Ironing facilities Media & Technology Satellite channels, Cable channels, Flat-screen TV, TV, Radio, Telephone Services Wake-up service, Wake-up service/Alarm clock Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Desk, Sofa, Sitting area View View Bedroom Wardrobe or closet, Linens, Childrens' cribs Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Junior Suite Room Type: Suite Room Size: 83 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bathtub, Bidet, Toilet paper, Conditioner, Body soap, Bathtub or shower, Toothbrush, Toilet, Walk-in shower, Shower, Shampoo, Free toiletries, Shower cap, Slippers, Hairdryer, Towels, Bathrobe General Smoke Alarm, Air conditioning, Trash cans, Iron, Carpeted, Safe, Key card access, Ironing facilities Media & Technology Satellite channels, Cable channels, Flat-screen TV, TV, Radio, Telephone Services Wake-up service, Wake-up service/Alarm clock Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Desk, Sofa, Sitting area View View, Sea view Bedroom Wardrobe or closet, Linens, Childrens' cribs Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Executive Suite Room Type: Suite Room Size: 105 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bathtub, Bidet, Toilet paper, Conditioner, Body soap, Bathtub or shower, Toothbrush, Toilet, Walk-in shower, Shower, Shampoo, Free toiletries, Shower cap, Slippers, Hairdryer, Towels, Bathrobe General Smoke Alarm, Air conditioning, Trash cans, Iron, Carpeted, Safe, Key card access, Ironing facilities Media & Technology Satellite channels, Cable channels, Flat-screen TV, TV, Radio, Telephone Services Wake-up service, Wake-up service/Alarm clock Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Desk, Sofa, Sitting area View View, Sea view Bedroom Wardrobe or closet, Linens, Childrens' cribs Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Premium Sea View King Room Type: Double Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bathtub, Bidet, Toilet paper, Conditioner, Body soap, Bathtub or shower, Toothbrush, Toilet, Walk-in shower, Shower, Shampoo, Free toiletries, Shower cap, Slippers, Hairdryer, Towels, Bathrobe General Smoke Alarm, Air conditioning, Trash cans, Iron, Carpeted, Safe, Key card access, Ironing facilities Media & Technology Satellite channels, Cable channels, Flat-screen TV, TV, Radio, Telephone Services Wake-up service, Wake-up service/Alarm clock Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Desk, Sofa, Sitting area View View, Sea view Bedroom Wardrobe or closet, Linens, Childrens' cribs Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Family Room Room Type: Family Room Size: 66 m² 1 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bathtub, Bidet, Toilet paper, Conditioner, Body soap, Bathtub or shower, Toothbrush, Toilet, Walk-in shower, Shower, Shampoo, Free toiletries, Shower cap, Slippers, Hairdryer, Towels, Bathrobe General Smoke Alarm, Air conditioning, Trash cans, Iron, Carpeted, Safe, Key card access, Ironing facilities Media & Technology Satellite channels, Cable channels, Flat-screen TV, TV, Radio, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk, Sofa, Sitting area View View Bedroom Wardrobe or closet, Linens, Childrens' cribs Outdoors Terrace Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Deluxe Twin Room Type: Twin Room Size: 33 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bathtub, Bidet, Toilet paper, Conditioner, Body soap, Bathtub or shower, Toothbrush, Toilet, Walk-in shower, Shower, Shampoo, Free toiletries, Shower cap, Slippers, Hairdryer, Towels, Bathrobe General Smoke Alarm, Air conditioning, Trash cans, Iron, Carpeted, Safe, Key card access, Ironing facilities Media & Technology Satellite channels, Cable channels, Flat-screen TV, TV, Radio, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk, Sofa View View Bedroom Wardrobe or closet, Linens, Childrens' cribs Outdoors Terrace Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Deluxe Sea View Twin Room Type: Twin Room Size: 33 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bathtub, Bidet, Toilet paper, Conditioner, Body soap, Bathtub or shower, Toothbrush, Toilet, Walk-in shower, Shower, Shampoo, Free toiletries, Shower cap, Slippers, Hairdryer, Towels, Bathrobe General Smoke Alarm, Air conditioning, Trash cans, Iron, Carpeted, Safe, Key card access, Ironing facilities Media & Technology Satellite channels, Cable channels, Flat-screen TV, TV, Radio, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk, Sofa View View, Sea view Bedroom Wardrobe or closet, Linens, Childrens' cribs Outdoors Terrace Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Premium Twin Room Type: Twin Room Size: 33 m² 1 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bathtub, Bidet, Toilet paper, Conditioner, Body soap, Bathtub or shower, Toothbrush, Toilet, Walk-in shower, Shower, Shampoo, Free toiletries, Shower cap, Slippers, Hairdryer, Towels, Bathrobe General Smoke Alarm, Air conditioning, Trash cans, Iron, Carpeted, Safe, Key card access, Ironing facilities Media & Technology Satellite channels, Cable channels, Flat-screen TV, TV, Radio, Telephone Services Wake-up service, Wake-up service/Alarm clock Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Desk, Sofa, Sitting area View View Bedroom Wardrobe or closet, Linens, Childrens' cribs Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Premium Sea View Twin Room Type: Twin Room Size: 33 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bathtub, Bidet, Toilet paper, Conditioner, Body soap, Bathtub or shower, Toothbrush, Toilet, Walk-in shower, Shower, Shampoo, Free toiletries, Shower cap, Slippers, Hairdryer, Towels, Bathrobe General Smoke Alarm, Air conditioning, Trash cans, Iron, Carpeted, Safe, Key card access, Ironing facilities Media & Technology Satellite channels, Cable channels, Flat-screen TV, TV, Radio, Telephone Services Wake-up service, Wake-up service/Alarm clock Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Desk, Sofa, Sitting area View View, Sea view Bedroom Wardrobe or closet, Linens, Childrens' cribs Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels

FAQ's

Is this The Pacific Sutera Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Pacific Sutera Hotel?

Check-in time for The Pacific Sutera Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Pacific Sutera Hotel have a swimming pool?

Yes, this The Pacific Sutera Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Pacific Sutera Hotel?

Best-rates for the The Pacific Sutera Hotel starts from $183 per night with includes Guest Services, Laundry, Parking, View, Balcony/Terrace, Security/Safety, Business Services, Wellness Facilities, Child Friendly, Private Beach, Accessibility, Entertainment, Air Conditioner, Ocean View, Spa, Restaurant, Bar, Breakfast, Internet, Pool, Designated Smoking Area, Wheelchair Accessible, Oceanfront, Transportation/Shuttle, Sports/Activities With all other amenities included. Treehouse Rentals offers a wide range of treehouses, forest homes, cabins, and off-grid retreats, ensuring each traveler discovers their ideal nature getaway—be it a family adventure, a peaceful retreat, or a pet-friendly retreat with the whole group.

Is The Pacific Sutera Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Pacific Sutera Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Pacific Sutera Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Pacific Sutera Hotel?

Based on the information reported by the owner or manager, the The Pacific Sutera Hotel indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Pacific Sutera Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Pacific Sutera Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $183

Price Details

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The Pacific Sutera Hotel | Resort in Kota Kinabalu

Available rates:

Resort in Downtown Kota Kinabalu, Kota Kinabalu

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View

Bedroom

Outdoors

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View

Bedroom

Outdoors

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Kitchen

Living Area

View

Bedroom

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Kitchen

Living Area

View

Bedroom

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Kitchen

Living Area

View

Bedroom

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors